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    984 SERVICENOW ITSM punët e gjetura, me çmimin EUR

    We need a seasoned CSS developer to build CSS templates from design, there are about 7-9 pages and can be used/integrated in ServiceNow software. • Have experience and understanding with integrating CSS in ServiceNow service portal development • Proficient in Angular framework / HTML5 / Javascript / CSS / Bootstrap / Angular Material / Typescript; • Strong experience and understanding of the HTML protocol; • Good knowledge and experience with SSL/TSL over HTTP; • English (Fluent);

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    I'm in need of an experienced ServiceNow developer to assist with Incident Management, Change Management, and Configuration Management functionalities. Key Deliverables: - Implement incident management modules - Oversee change management functions - Streamline configuration management process Ideal Candidate Skills: - Advanced ServiceNow expertise - Proven experience in Incident, Change, and Configuration management - Strong track record of successful ServiceNow projects Please highlight your relevant experience and projects you've completed in your application as it holds significant weight for this role.

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    Validate SOP in IT Processes Ka përfunduar left

    I have a slew of Standard Operating Procedures (SOPs) that need to be validated. The audience for these procedures primarily includes IT staff, hence requiring the services of an individual with a solid understanding of the following areas: - ITSM (IT Service Management) - SDLC (Software Development Life Cycle) - Agile Processes - Business Analysis Management Process Document - Project Management process Workflow steps The right person will review, analyze, and validate the SOPs, improving them as necessary to ensure they are clear, concise, and accurate. Ideally, this individual should have extensive experience working with IT processes and procedures, have a history of managing and implementing IT services, and be fluent in contemporary Agile work methodologies. If you h...

    €9 - €28
    I vulosur MRS
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    I'm searching for a talented business consultant who can guide my team through IT Service Management, IT Operations Management, and IT Business Management within ServiceNow. As we are in the prospecting phase, your expertise will be primarily required for strategizing and executing the setup. The primary objectives are: - To enhance our lead generation process - Augmenting our customer conversion rates Ideally, having in-depth knowledge about the ServiceNow platform, especially in IT Service Management, IT Operations Management, and Business Management aspects, coupled with a proven track record in advising clients in similar stages will make you a perfect fit for this task. Your ability to provide practical, actionable advice to lead to real improvements will be inva...

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    ...deployment of a new IT Service Management (ITSM) system. The goals of this endeavor are to achieve: - Scalability and robust performance to meet current and future demands. - Powerful security measures and data protection policies to ensure the system's safety. - Seamless integration with pre-existing systems to minimize disruption. I am particularly looking for the solution architecture to equip the ITSM system with the following functionalities: - Incident management: that will allow us to efficiently handle any unexpected disruptions. - Problem management: helping us to minimize the impact of incidents that cannot be prevented. - Service Catalog: offering a structured and intuitively organized directory of all the IT services we deliver. The new ITSM sy...

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    ...an experienced Servicenow consultant to prepare me for an upcoming job interview. This preparation will focus primarily on Incident Management. As a beginner in Servicenow, I am in need of someone who can comprehensively educate and train me in this area. The key tasks for this job will involve: - Offering practical exercises designed to improve my understanding of the subject - Working on potential questions and best response strategies for the interview - Conducting mock-interviews to simulate real-life scenarios Ideally, I'm looking for someone who has: - An advanced level of expertise in Servicenow, - Expertise in job interview preparation - Excellent communication skills - A knack for simplifying complex ideas and concepts This job will suit a sea...

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    IT Service Desk Voice Bot Ka përfunduar left

    ...multi-language conversation to assist users in managing tickets, accessing knowledge bases, and receiving device health event updates through integration with ServiceNow and RiverBed Aternity EUEM Tool. The Voice Bot will leverage Azure Services, including Azure OpenAI, Azure Functions, Azure Speech, Azure Cognitive Services, and Text to Speech Avatars, to provide a comprehensive service desk solution. The solution aims to enhance customer service by offering summarization, sentiment analysis, and the ability to escalate issues to live agents. Objectives Develop an IT Service Desk Voice Bot that supports multiple languages. Integrate the bot with ServiceNow for ticket management and knowledge base queries. Utilize Azure Cognitive Services for customer insights through sum...

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    I'm looking for an expert in ServiceNow development to create a custom application. While I lack a defined set of requirements, I need a professional who can provide guidance in shaping the scope. Ideal Skills: - Proficiency in ServiceNow development - Experience in building custom applications on ServiceNow - Capability to analyze needs and define application requirements - Problem-solving mindset The functionality of the application will depend on the determined requirements, but the developer should be prepared to build custom apps in ServiceNow that may involve data analysis, customer relationship management, incident management, among other possibilities. The final product should drive efficiency and add value to the user experience.

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    As an advanced user of ServiceNow ITSM, I am seeking professional support for third-party system integration specifically with cloud services. MAIN TASKS: * Development of an effective integration between ServiceNow ITSM and our chosen cloud services. * Ensuring the smooth synchronization of data between systems. * Regular testing and quality assurance checks for flawlessly maintained integration. PREFERRED SKILLS: * Proficiency in ServiceNow ITSM. * Experience in third-party system integration, specifically with Cloud Services. * Strong understanding of workflows, data synchronization, and system linkages. * Problem-solving abilities to troubleshoot any issues that may arise during the integration process. This project requires an exp...

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    ITOM expert engineer Ka përfunduar left

    More details: What specific ITOM (IT Operations Management) technologies or tools do you need expertise in for this project? Opmanager manage engine What specific features or functionalit...Services What specific services do you need to monitor in OpManager from ManageEngine? DNS, HTTP/HTTPS, FTP I am looking for an experienced individual to finalize the OpManager Manage Engine project. Additionally, I need assistance in enhancing the service, presenting screens, and monitoring all new devices added to the network and the work environment automated, to link them in the future with an ITSM software. Your efficiency and work are required for the credibility of project completion. Please do not mention your knowledge or lack of knowledge of the tool. Kindly do not waste our time. Bes...

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    I'm seeking a proficient data analyst with an exceptional grasp of Excel to conduct a comprehensive analysis of a small dataset, specifically incidents recorded in ServiceNow. My primary goal is to identify common incident types that are impacting our operations. The ideal candidate will have the necessary skills and experience to meet the following requirements: - **Data Extraction and Analysis**: Deep expertise in extracting and analyzing data from ServiceNow. Familiar with importing data into Excel and utilizing advanced features for analysis. - **Incident Type Identification**: Ability to sift through up to 1,000 incidents and categorize them effectively to pinpoint commonalities. This will involve creating and analyzing charts, tables, and possibly pivot tables to ...

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    I am seeking a competent developer to create an inclusive, user-friendly field service software with the following features: similar to or servicenow platform. - field service marketplace. the software should allow on demand bookings and ability to send out jobs to tradespeople who have relevant skills and criteria for selection based on client setup. - have the ability to set multiple clients and allow them to use field agents on the platform or select a group of field agents as preffered - ability to have standard rate book for different services that can be selected when creating a job - multi user role and multi company - ability to produce compliance documents for jobs, such as landlord gas safety certificate - Appointment Scheduling: The software should enable easy

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    Join our research project! We're actively seeking IT professionals with over 3 years of experience, particularly those who have served as IT managers. If you have hands-on experience with software tools like Zendesk, Jira Service Management, Freshservice, or ServiceNow, we want to hear from you. Participate in a brief interview that will take less than 30 minutes of your time. Your valuable insights will contribute to our research project. Help us uncover new perspectives in the IT field!

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    I'm in need of a highly skilled ServiceNow professional who can provide assistance on a variety of modules and functionalities. While I haven't singled out specific ones, the expectation is that you possess broad expertise across the platform. Key Tasks: - Configuration and implementation: I need you to configure ServiceNow as needed and ensure it is properly implemented based on business requirements. - Customization of ServiceNow: There will be a need for customizing specific functionalities within ServiceNow according to the needs of the project. - Workflow integration: This involves the successful integration of workflows to ensure efficient task management. Ideal Skills: - Deep understanding and proficiency of ServiceNow - Strong exper...

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    Azure-Servicenow User Sync Ka përfunduar left

    ...freelancer to develop an integration between Azure Active Directory (AD) and Servicenow. This project's core objective is to fetch multiple users' photos from Azure AD into Servicenow, alongside their Object IDs. These elements are crucial for streamlining our user management process and enhancing our integration capabilities with other systems. **Key Requirements:** - Implement Single Sign-On (SSO) functionality. - Enable user provisioning and deprovisioning from Azure AD to Servicenow. - Fetch and synchronize user photos and Object IDs from Azure AD to Servicenow. - Integrate Role-Based Access Control (RBAC) settings based on Object ID mappings. **Ideal Skills and Experience:** - Proficient in Azure AD and Servicenow platforms. - Strong...

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    Efficient Telegram-Snow Bot Ka përfunduar left

    I'm looking to have a Telegram bot developed that seamlessly integrates with ServiceNow to facilitate ticket status inquiries and send incident notifications. Needed Functionalities: - Inquire about the status of tickets - Receive notifications of incidents with priority (Silver or Gold) when they are opened. Key Features: - Filter based on priority level and ticket type - Update users about comments added and status changes of incidents Preferred Messaging Format: - Simple, clear text messages Skills and Experience Required: - Proven experience creating Telegram bots - Familiarity with ServiceNow's APIs - Strong grasp of bot-user interaction principles - Ability to program responsive, error-free text-based communication Ultimately, I need a developer who can deliver...

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    support required for ServiceNow administrator, proficient in ITSM, CSDM, CMS, HAM, and CMDB modules.

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    More details: What is the main purpose of your project? Project We are trying to sync profile picture from azure ad to servicenow using graph api What is the scope of your project? Servicenow What specific functionality do you need in your ServiceNow implementation? Integration

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    Architecting ITSM Solution Ka përfunduar left

    ...develop an ITSM solution. This software should be capable of addressing Incident Management, Change Management, Problem Management, Release Management and Access Management. Key Requirements: - Automated workflows - Reporting and analytics - Building a new solution from scratch The perfect candidate should have a deep understanding of ITSM processes and a strong background in solution architecture, particularly in creating software with automated workflows, analytics functions, and the ability to manage various IT processes. Experience in building new solutions from scratch is essential. We don't just need a system that integrates with what we have - we need a completely fresh solution. Show me what you've done before and let's revolutionize how we manage...

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    ITSM Expert Insight Study Ka përfunduar left

    ...with IT Service Management (ITSM) tools. Your participation will directly influence the development of a comprehensive ITSM tool. Ideal Participants: - 5-10 individuals - 8+ years of experience in ITSM - Users of tools like ServiceNow, JIRA, etc. Looking For: - IT Support Specialists - IT Managers - ITSM Tool Developers - HR Managers - Sales Managers - Product Managers Interview Details: - One-on-one sessions - Duration: 45 minutes each Skills & Expertise: - Profound knowledge of ITSM processes - Hands-on experience with leading ITSM software - Strong communication skills - Ability to provide insightful feedback on tool usage Your insights are invaluable for shaping a tool that meets the needs of industry professionals. If you&#...

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    I am looking to enhance our existing ServiceNow dashboard. Specifically, I need someone with expertise in developing and customizing dashboards for Incident Management, Change Management, and Problem Management features/processes. Further, I want our dashboard to provide detailed analytics with a focus on the following key performance metrics: - Incident Resolution Time - Change Success Rate - Problem Recurrence Rate - Mean Time to Recovery (MTTR) - Mean Time to Detection (MTTD) - Mean Time to Eradication (MTTE) The primary users of this dashboard and its analytics will range from our IT Team, Executive Team, to our Customer Support Team. Your experience in ServiceNow development and a strong understanding of ITSM processes will be crucial for this project. The abil...

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    I'm seeking an experienced ServiceNow developer who can improve the functionality of our Customer Service Management module. Key tasks include: - Implementing enhanced service management features. - Coding these features using JavaScript. - Testing and ensuring the functionality and integration of the developed module with other systems in our ecosystem. Ideal skills and experience: - Proven experience in ServiceNow's Customer Service Management module. - Expertise in JavaScript coding. - Strong understanding of ServiceNow integrations. I look forward to receiving your detailed proposal showcasing your relevant ServiceNow experience and your JavaScript coding skills.

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    ServiceNow Development Ka përfunduar left

    Product Development on ServiceNow App Engine Target Audience: Both internal employees and external customers Functionalities: - Financial Service Operations - Knowledge management - App Engine -Custom Development Ideal Skills and Experience: - Strong knowledge and experience with ServiceNow App Engine - Proficiency in developing task management, incident management, and knowledge management functionalities - Ability to customize and optimize the app for both internal employees and external customers Timeline: Within 1 month We are looking for a skilled developer to assist us in the product development of our webapp on ServiceNow platform. The app will be targeting both our internal employees and external customers, providing them with efficient task management, in...

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    We are looking to understand how ServiceNow works. We want to talk to experts and learn more about ServiceNow. We are working with a business partner who is looking to implement it. If we get the business, this role can also become a ServiceNow implementation project with the duration of 3-6 months. We need your previouse work.

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    I am looking for a skilled professional who has experience in creating Custom License Metrics for Software Asset Management in ServiceNow. Skills and Experience: - Strong knowledge and experience in ServiceNow software - Expertise in creating custom license metrics - Ability to provide guidance and recommendations for specific requirements - Efficient and able to complete the project within one week If you have the necessary skills and experience in ServiceNow and custom license metrics, please apply for this project.

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    Responsibilities Developing, installing, and troubleshooting ServiceNow applications. Be accountable for designing, building, and deploying solutions, monitoring systems, and developing integrations with other applications. Generate and maintain technical design and configuration documents. Maintain knowledge and understanding of the latest ServiceNow features and product offerings. Proactively identify potential issues, troubleshoot issues, perform root cause analysis, and provide solutions for problems. Responsible for ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process. Perform code reviews to ensure that the quality bar is being met regarding coding standards, integration, extensibilit...

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    ServiceNow developer Ka përfunduar left

    ...with a strong background in ServiceNow to assist with my project's needs. While I might have skipped some questions, here’s what’s important for you to know: **Qualifications:** - Demonstrable experience with ServiceNow platforms - A knack for problem-solving and innovation **Tasks:** - Collaborate with my team to understand specific ServiceNow requirements. - Develop solutions that enhance workflow automation and overall platform functionality. **Application Requirements:** - Highlight your experience with ServiceNow in your application. - Share insights and experiences that demonstrate your expertise in the field. Ideal candidates will be excellent communicators, able to work autonomously, and have a track record of successful projec...

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    ...expert with a deep understanding of Oracle Cloud Infrastructure and ServiceNow. The ideal candidate would confidently address three specific areas: - Develop Cloud architecture: Design and implement an efficient, robust architecture to support our growing business requirements. - Network setup: Skilfully configures the network infrastructure to ensure seamless connectivity and data transfer. - Secure Configuration: Responsibility also includes the security configuration of the infrastructure for optimum data protection. The main aim is to enhance our system's scalability and performance, allocating resources in a way that caters to our growth and evolution. Hence, hands-on experience in Oracle Cloud Infrastructure, ServiceNow, as well as a strong background in cloud...

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    I have an existing project built on React JS, in which I need to implement data visualization. The primary data points are fetched from user support group forms in CMDB/ServiceNow using FastAPI. The ideal candidate should have: - Profound knowledge in React JS - Familiarity with FastAPI to fetch data - Prior experience in frontend development - Expertise in data visualization tools or libraries As for the new feature, it's purely related to enhancing the user interface of my dashboard to render user support group data. I look forward to working with a developer who can deliver this efficiently.

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    I'm looking for a proficient freelancer to produce an informative slide that centers on ITSM, specifically focusing on Incident Management. This resource must include governance structure and communication plans pertinent to incident management. Key points to emphasize are: - Incident identification - Incident logging - Incident categorization Additionally, the presentation should illustrate the role and responsibilities of a Service Manager within the governance and communication structure. Ideal candidates will have prior knowledge and experience in IT Service Management, slideshow creation, and stakeholders communication structuring. Familiarity with Incident Management is a must. Your expertise should guide our understanding and improve our Incident Management efficienc...

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    I'm looking for a ServiceNow specialist urgently to help me implement key ServiceNow modules - IT Service Management, HR Service Management, and Customer Service Management. Although I have chosen not to customize the workflows and processes at this point, this decision might change depending on your expert advice. • MUST-HAVE SKILLS: - Extensive ServiceNow implementation experience - Proven expertise in IT Service Management, HR Service Management, and Customer Service Management modules - Ability to work in fast-paced environments • DESIRABLE: - Experience in customizing workflows and processes - UI customization skills Your experience and insights into whether to modify existing workflows and processes or create new ones will be highly value...

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    I'm in search of a competent back-end developer with a background in ServiceNow report generating, specifically within audit management. The chosen professional will be tasked with generating ServiceNow templates for compliance, financial, and operational audits. Key Skills and Experience: - Strong database management skills are required - Proficiency in JavaScript and HTML is crucial - Previous experience with ServiceNow platform - Familiarity with audit reporting, particularly with compliance, financial, and operational audits The success of this project will hinge on the developer's ability in managing databases and utilizing JavaScript and HTML efficiently. Their understanding and past work experience in ServiceNow and audit reporting will be ve...

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    ...this individual will contribute to the initial operations by handling various responsibilities, including research, managing phone inquiries, and progressing to the crucial task of writing proposals. The successful candidate will be a self-starter with excellent organizational skills, attention to detail, and a strong focus on results. This role involves working with common software tools like ServiceNow, MS Word, MS Excel, MS PowerPoint, and Monday for project management. Responsibilities: * Government Contract Search: * Daily search for government contracts available for bidding. * Utilize platforms like , Unison, and other government portals to identify potential contract opportunities. * Subcontractor Coordination: * Locate and engage subcontractors capable of...

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    ServiceNow Development Ka përfunduar left

    Product Development on ServiceNow App Engine Target Audience: Both internal employees and external customers Functionalities: - Financial Service Operations - Knowledge management - App Engine -Custom Development Ideal Skills and Experience: - Strong knowledge and experience with ServiceNow App Engine - Proficiency in developing task management, incident management, and knowledge management functionalities - Ability to customize and optimize the app for both internal employees and external customers Timeline: Within 1 month We are looking for a skilled developer to assist us in the product development of our webapp on ServiceNow platform. The app will be targeting both our internal employees and external customers, providing them with efficient task management, in...

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    I'm looking for a proficient Servicenow developer, skilled in aspects like Incident Management, Change Management, Rest API Integration, Client Side Server Side Scripting, and UI Actions. Part of your responsibilities will include working on the Incident Form. The design should resonate with a clean and minimalist approach, ensuring a user-friendly interface. It's not critical to know the type of data managed but adaptability would be appreciated. An extensive background in similar work is desired to bring expertise and efficiency to the project.

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    I'm seeking an experienced ServiceNow developer to swiftly implement service catalog management in my existing setup. Specific requirements aren't outlined as of yet though the aim is optimal operation and future-proofed functionality. If you possess a great understanding of ServiceNow and its catalog offerings, you would fit right into this task. Skills and Experience Needed: • Extensive ServiceNow experience including complex implementations • Understanding of the service catalog module in ServiceNow • Proficiency in designing and implementing workflows • Ability to work with urgency, as the task needs to be completed ASAP Your insights on potential features, such as workflows or a knowledge base, would be appreciated upon pro...

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    I'm currently seeking a professional competent in ServiceNow, proficient in creating detailed audit reports. I require this task to be completed as soon as possible. Duties and responsibilities include, but are not limited to: - Executing audit reporting tasks in ServiceNow. The ideal candidate would have: - Profound knowledge of ServiceNow. - Experience in producing comprehensive audit reports. - Ability to deliver the project quickly. Unfortunately, certain details such as elements to be included in reports were skipped. Thus, any potential candidates should be versatile, able to improvise based on general audit reporting standards.

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    I need a highly talented ServiceNow developer portal expert to quickly build a self-service knowledge base portal. Although the specific features were not identified, the portal should be robust, intuitive, and user-friendly. It must at least have the following: • Searchable articles, facilitating easy access to information • Frequently Asked Questions (FAQs), providing immediate solutions to common inquiries • Tutorial guides, offering step-by-step assistance where needed Ideal skills include proficiency in ServiceNow development, an understanding of user interface design, and a knack for simplifying complex information. Prior experience in creating knowledge base portals is greatly favored. Note that I need this project completed ASAP. If you fit this descr...

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    Hi, I am looking for someone to provide me with the full ITIL framework + templates of all the polies and process to implement. Will need some explanations so you will need to have a good knowledge of ITIL 4 and ITSM

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    Servicenow HRSD Developer Ka përfunduar left

    Title: Servicenow HRSD Developer needed for HRSD Module Work and Integration Skills and Experience Required: - Strong knowledge and experience in Servicenow HRSD development - Proficiency in customizing HR case forms and creating HR workflows - Expertise in integrating HR systems with Servicenow HRSD Project Details: - The client is currently using Servicenow HRSD and requires assistance with customizing HR case forms, creating HR workflows, and integrating HR systems. - The expected timeframe for this project is 1-3 months. If you are a skilled Servicenow HRSD developer with experience in customizing HR case forms, creating HR workflows, and integrating HR systems, we invite you to bid on this project.

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    ServiceNow Developer Ka përfunduar left

    We are looking for a skilled ServiceNow developer with strong experience in ITSM migration. The ideal candidate will have hands-on experience with instance configuration migration from one instance to another instance in domain separated instance. . The successful candidate will be responsible for carrying out the migration process and ensuring a seamless transfer of data and settings. Key skills required for this job include: Location :- India Skills :- ITSM Migration Key point :- Worked on instance configuration migration from one to another instance in domain separated instance - ServiceNow development - ITSM migration - Instance configuration migration Join our team and help us in migrating our ITSM instances successfully!

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    I am working on a serviceNow provider, i have a stories for audit management, most of them is OOB i only have to trigger and make sure of workflow Can any one here help me with that? like clarification and check with me. no coding need

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    ServiceNow Developer Ka përfunduar left

    I am looking for a ServiceNow developer who has experience in Human Resources (HR) module. The ideal candidate should have expertise in integrating existing workflows into ServiceNow. Skills and experience required: - Strong knowledge of ServiceNow platform and HR module - Experience in integrating existing workflows into ServiceNow - Ability to understand and analyze business requirements and translate them into ServiceNow workflows - Proficiency in scripting languages such as JavaScript and Glide - Knowledge of ServiceNow best practices and industry standards The project is expected to be completed within 1-3 months.

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    api intergration Ka përfunduar left

    ServiceNow with a Third Party API I need to setup a servicenow action view where i can integrate servicenow data in a third party api and choices form in servicenow from where the data is presented and sent to the api

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    Service now Ka përfunduar left

    I am looking for a ServiceNow expert to assist with the IT Service Management module. The main focus of the project will be on reporting and dashboards. Skills and Experience: - Strong knowledge of ServiceNow, particularly in the IT Service Management module - Experience in configuring and developing reporting and dashboards - Ability to work under tight deadlines and deliver high-quality results within 1 week.

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    ServiceNow Developer Ka përfunduar left

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    I am looking for a part-time ServiceNow developer with intermediate experience to assist me I am looking for a freelancer who can assist me with developing custom applications for the Human Resources (HR) module in ServiceNow. The scope of this project will involve developing custom applications that meet our specific HR needs. Ideal Skills and Experience: - Strong experience and expertise in ServiceNow development - Knowledge of the HR module in ServiceNow - Proficiency in developing custom applications in ServiceNow - Ability to understand and meet our specific HR requirements Skills and Experience: - Intermediate level of experience with ServiceNow - Strong knowledge of ServiceNow customization - Familiarity with ServiceNow appli...

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    I am looking for someone who can assist me with installing the GLPI agent on my Windows & Linux operating system. I already have GLPI installed and I have the GLPI agent software ready to install. Using the installed agent we should be able to ena...Windows & Linux operating system. I already have GLPI installed and I have the GLPI agent software ready to install. Using the installed agent we should be able to enable Location tracking and notification from GLPI when a device changes its location Skills and Experience: - Experience with GLPI agent installation and configuration - Knowledge of Linux operating system - Familiarity with ITAM/ITSM solutions and their integration with GLPI - Ability to enable location tracking and notification features in GLPI when a device cha...

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    Hello, I'm looking to hire a technical expert with ServiceNow administration experience for a large-scale SQL Server project. The project involves technical expertise as well as working within the ServiceNow platform. No specific timeline has been set for the project yet, but I would like to establish a deadline and get the project completed on time. The successful candidate must have strong ServiceNow administration experience as well as expertise in the SQL Server platform. If you have the necessary skills and experience for this project, I urge you to apply. Thanks in advance for your interest!

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