Call Center Jobs

Hi there, We are looking for a reliable, detail-oriented freelance caller with strong English skills (Malay is a plus) to help us follow up with candidates regarding their interview invitations. This is a per-day paid task, ideal for someone with calling experience who can work independently and deliver on time. Task Details: We will provide the candidate follow-up list one day in advance. You must acknowledge receipt within 1 hour after the task is assigned. On the following day, you must complete all follow-ups within Malaysia local time 9am–6pm. The list will not exceed 200 candidates. (You may arrange the calling schedule freely, as long as all calls are done within 9am–6pm.) No calling on weekends. For answered calls: follow the provided script and record the resul...

I’m expanding my customer support team and have three fixed schedules to cover: • A-Shift: Tuesday–Friday, 6:00 AM–4:30 PM • B-Shift: Monday–Thursday, 6:00 PM–4:30 AM • C-Shift: Saturday–Tuesday, 6:00 AM–4:30 PM Your core day-to-day work will focus on handling inbound enquiries through our helpdesk ticketing system and call-center platform, guiding customers to quick, accurate resolutions while documenting each interaction. Professional communication is essential, and I place equal value on patience and empathy so every caller feels heard and respected. This role suits entry-level professionals who are ready to learn, stay calm under pressure, and embrace a structured workflow. Prior exposure to any mainstream helpdesk or ca...

deneyimli veya deneyimsiz Call Center Ve Canlı destek Personeli arayışımız bulunmaktadır. Çalışma Şartları Çağrı merkezi için Gerekli ekipmanlar : Bilgisayar kulaklık ve Ethernet kablosu. Çalışma saatleri: 09.30 – 18.30 Toplamda 90 dakika mola hakkınız bulunmaktadır blok olmayacak şekilde kullanabilirsiniz Sabit izin günü: Pazar Görev Tanımı: Çağrı merkezi personeli; markanın mevcut veya potansiyel müşterilerini bilgisayar aracılığıyla, mikrofonlu kulaklık kullanarak arar. Temel amacı, satış yapmak ve müşterilerin ihtiyaçlarına destek sunmaktır. Evden (remote) çalışma imkânı (Sigorta yok) Günlük minimum 60 ulaşım (erişim) sağlanması gerekmektedir Günlük 300–400 arama yapılmas...

Müşterilerimden gelen telefon aramalarını mesai saatleri içinde karşılayacak deneyimli bir ekip arıyorum. İhtiyacım yalnızca müşteri desteği hizmetidir; satış ya da teknik destek beklentim yok. Beklentilerim • Tüm aramaları profesyonel, nazik ve çözüm odaklı şekilde yanıtlama • Soruları ilk temas noktasında mümkün olduğunca çözme, gerekirse bana net notlarla eskale etme • Arama ve çözüm kayıtlarını düzenli tutma; kullandığınız CRM ya da benzeri sistemlerle entegrasyon sağlayabilme • Türkçe’yi akıcı konuşma; net diksiyon ve anlaşılır iletişim Çalışma Saatleri Hafta içi mesai saatleri (09:00–18:00) arasında kesintisiz telefon desteği sağlaman...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

Hi there, We are looking for a reliable, detail-oriented freelance caller with strong English skills (Malay is a plus) to help us follow up with candidates regarding their interview invitations. This is a per-day paid task, ideal for someone with calling experience who can work independently and deliver on time. Task Details: We will provide the candidate follow-up list one day in advance. You must acknowledge receipt within 1 hour after the task is assigned. On the following day, you must complete all follow-ups within Malaysia local time 9am–6pm. The list will not exceed 200 candidates. (You may arrange the calling schedule freely, as long as all calls are done within 9am–6pm.) No calling on weekends. For answered calls: follow the provided script and record the result. For ...

## 1. Project Scope The service provider will design, install, and configure a production-ready VoIP Call Center system using Asterisk on a Linux-based environment. The scope includes: * Server Environment: Installation and hardening of the latest stable Asterisk version on a cloud-based or local Linux server (Ubuntu/Debian). * Trunking & Connectivity: Integration of [X] number of SIP Trunks for external inbound and outbound calling. * Extension Management: Creation and configuration of [X] agent extensions supporting PJSIP/SIP protocols. * Call Flow Logic (Dialplan): * Development of a multi-level IVR (Auto-Attendant) menu. * Implementation of time-based routing (Business Hours vs. After Hours). * Queue Management (ACD): Setup of call queues with specific distribution strategies (...

Sounds fun? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: AI-generated bids and messages will be ignored.

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

Sounds fun? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All A- generated bids and messages will be ignored.

We are looking for an experienced calling freelancer to connect with our existing and prospective customers. The goal is to introduce our company and generate qualified leads. The freelancer will be responsible for making ~100 calls per day using our provided calling software (to be installed on their phone). Responsibilities: 1. Make outbound calls to customers from provided lists. 2. Introduce company profile and explain our products/services. customer responses and mark interested leads. 4. Update call details in CRM/calling software daily. 5. Work flexibly between 11:00 AM and 5:00 PM (Indian time). Requirements: Based in India (as per telecom regulations). Must have: 1. A smartphone with an empty SIM slot (for native SIM-based calls). 2. A laptop/desktop with stable internet. 3...

Firmamız için Çağrı merkezinde iç ve dış arama (outbound) odaklı bir çağrı merkezinde personel alınacaktır uzaktan çalışma sistemi ile 
 İhtiyacım olanlar
 İyi derecede türkçe konuşmak • Türkçe konuşan operatörlerin dâhil olacağı, 30 gün sürecek yapılandırılmış eğitim programının hazırlanması. • Aday havuzu oluşturma, temel performans metrikleri (aranan müşteri sayısı, dönüşüm oranı vb.) ve prim sistemi şeması. • Canlı destek süreçleriyle entegre olacak net bir iş akışı: müşteri desteği yazılı olatak Mevcut bilgiler
 – Operasyon yalnızca Türkçe yürütülecek. – Aramalar outbound olacak; inbound hattımız bulunmuyor ...

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

I need a reliable tele-caller to reach out to both existing clients and brand-new prospects who have recently booked with us. The sole objective of each call is simple yet critical: confirm the exact date and time of their upcoming appointment and note any rescheduling requests on the spot. You will receive a daily list of numbers, the provisional appointment slot attached to each, and a brief script to keep the tone consistent with our brand. After every call, I expect a short log—name, number dialed, final confirmed slot, and any remarks—entered into our shared Google Sheet or fed straight into our CRM if you’re comfortable with it. Accuracy and a friendly, confident phone manner are far more important than aggressive selling; this is strictly a confirmation task. ...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

Handle all incoming customer calls in both Spanish and English, giving clear and friendly answers about our products. Because no scripted responses exist yet, use your own conversational skills to guide shoppers, note common questions, and help shape a short FAQ I can approve. Key deliverables: • Real-time phone support for product information inquiries • Brief call logs with customer name, question, and resolution • A running document of recurring questions to develop our future script Fluent, accent-neutral speech in both languages and steady professionalism on each call will be the markers of success.

I necesito apoyo externo para localizar, evaluar y presentar candidatos nativo-alemanes dispuestos a mudarse a Grecia y ocupar puestos de agente telefónico en nuestro cliente de contact center. La competencia en alemán debe ser fluente; la empresa aceptará perfiles sin experiencia específica previa y se enfoca en el rango de edad de 18 a 25 años. Lo que espero recibir es una terna depurada de CVs con datos de contacto, notas de la entrevista preliminar y la verificación de que cada persona: • domina el alemán a nivel nativo, • está abierta a reubicarse en Grecia • comprende las tareas básicas de atención al cliente vía teléfono, chat o e-mail, aun si nunca ha trabajado en un call ce...

Busco a alguien que se encargue de mi servicio al cliente general y mantenga una comunicación impecable con cada usuario. Tu misión: • Responder consultas generales de manera clara, cordial y profesional. • Seguir las guías de estilo y plantillas que compartiré, asegurando coherencia en cada respuesta. • Mantener tiempos de respuesta rápidos; registrar dudas frecuentes y escalar los casos que requieran atención especial. Recibirás acceso a la bandeja de entrada, historial de conversaciones y un FAQ actualizado para que puedas resolver la mayoría de las preguntas sin demoras. Valoro la proactividad: si detectas mejoras en el flujo, quiero escucharlas. Entrega diaria esperada: 1. Conversaciones atendidas y re...

I have a central e-commerce hub where independent pharmacy centers/agents can sell prescription medications, over-the-counter medicines, and general health & wellness products/services directly to customers during their pharmacy campaign/project. The center should be able to abide by any form of confirmation/authorization we require from the client to complete the online transactions smoothly. I already have a payment solution with an API ready, so you’ll simply hook the checkout flow to that gateway—no need to source or configure a third-party processor. We will be sending the centers payout weekly or biweekly depending on the screening of centers/agents and flow of work at 80/20 Happy Bidding

I have a central e-commerce hub where independent pharmacy centers/agents can sell prescription medications, over-the-counter medicines, and general health & wellness products/services directly to customers during their pharmacy campaign/project. The center should be able to abide by any form of confirmation/authorization we require from the client to complete the online transactions smoothly. I already have a payment solution with an API ready, so you’ll simply hook the checkout flow to that gateway—no need to source or configure a third-party processor. We will be sending the centers payout weekly or biweekly depending on the screening of centers/agents and flow of work at 80/20 Happy Bidding

To manage an AI-based voice moderation system. To train and benchmark it accurately, I need an experienced call-center professional who can listen to more than 20 Spanish-language customer-support calls each day, evaluate the agent–caller interaction in real time or shortly after, and capture the findings in a concise quality-assurance report. Here is what the job involves: • Access the recorded or live customer-support calls I provide (all in Spanish). • Score each call against clarity, empathy, policy compliance, call-flow adherence, and overall customer experience. • Highlight specific audio segments that illustrate strengths or issues, then recommend concrete improvements the AI moderator should flag in the future. • Submit a daily report in my templa...

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

We are a non-profit organization working in the field of human rights and women’s rights. We are looking for a highly experienced freelancer whose main expertise is ElevenLabs AI agents to help us build and optimize an AI-powered telemarketing and outreach system. Scope of Work: We need a specialist who can design and implement an end-to-end system with a strong focus on ElevenLabs: Building, training, and optimizing AI calling agents using ElevenLabs (PRIMARY TASK) Designing conversation flows (WordFlow) and handling real call scenarios Automating workflows for telemarketing and outreach campaigns Integrating call results and data into Google Sheets automatically Setting up and managing automation tools such as Zapier and/or n8n Connecting the entire system to GoHighLevel (GHL CR...

At , we have been dedicated to crafting innovative digital solutions since 1998, leveraging cutting-edge technologies like AI and Blockchain to drive success for our clients across the United States. As we continue to expand our services and enhance our offerings, we find ourselves needing support in managing our increasing customer interactions efficiently within the U.S. market. Our goal is to implement effective business process outsourcing (BPO) projects, particularly focusing on top-notch call center services that can help us maintain our high standards of customer satisfaction for clients throughout the United States. We believe that by partnering with the right U.S.-based service provider, we can not only streamline our operations but also elevate our client experience to new heigh...

ABOUT THE PROJECT The Vega project is a bilingual AI data initiative producing high-quality code-switching conversation scripts — dialogues that naturally alternate between two languages, simulating real-world call centre interactions between agents and customers. As a Script Reviewer, you will conduct secondary manual QA on scripts of 150–200 lines each, cross-checking machine-applied corrections and resolving any remaining objective errors before final delivery. WHAT YOU"LL BE DOING Reviewing bilingual code-switching call centre scripts for accuracy and consistency Verifying that machine-applied (Global Check) corrections have been properly implemented Identifying and fixing objective errors: grammar, spelling, morphology, and word formation Correcting for...