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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
Nga 86,130 vlerësimet, klientët vlerësojnë Customer Service Specialists 4.88 nga 5 yje.Punësoni Customer Service Specialists
Busco un Asistente Virtual a tiempo completo para mi empresa ya existente. Debe ser capaz de comunicarse en Español. Estoy buscando que el asistente sea experto en tareas administrativas, como responder correos electrónicos, reservar citas y reuniones, organizar citas, mantener el calendario y actualizar datos en el sistema. La persona seleccionada también debe tener habilidades de servicio al cliente y se les espera que sean proactivos y trabajen con eficiencia. Se busca para jornada completa (40 horas de lunes a viernes) en horario español de 09.00 am a 7pm (descanso de 2pm a 4pm) Muchas gracias
I’m looking to hire a virtual assistant based in Dubai to support my small business operations. The virtual assistant's main responsibilities will include email correspondence, data entry, research, and answering of phone calls. I’m looking for an assistant to work for 1hour a week. In addition to that, I’m also willing to train the assistant, as I want them to understand well the core aspects of what I do. If you have the needed expertise and believe that this position would be a good fit for you, then I look forward to hearing from you.
UniteGPS, a leading provider of innovative GPS solutions, is seeking highly motivated and talented Mexican nationals with excellent English language skills to join our team as Bilingual Customer Service Representatives. In this remote position, you will be an integral part of our K-12 school transportation solution, which includes our advanced crosswalk system featuring GPS tracking, intelligent routing, detailed student ridership information, turn-by-turn navigation, and seamless field trip management. To learn more about our services, visit www.unitegps.com. As a Bilingual Customer Service Representative, you will be responsible for delivering outstanding customer service to our clients, ensuring a seamless experience with our products and services. Your passion for customer service and...
Note: Applicants only based in AUSTRALIA Thank you, I have a small (although growing rapidly) cleaning business and am time poor and unmotivated with the accounts side as it is not my forte and I currently wear a lot of hats in the business & would love to alleviate myself of these extra tasks as they are a cause of stress to me. Tasks required: -Working by a personalised “accounts” email in the business used exclusively by you -Checking all clients from the previous 7 days have in fact made payment on their cleans by checking payments in the business account against a job list provided by myself (payments usually due same day as service) -Following up via email or text on the rare occasion a payment has not been made on time - Paying invoices from that ...
I'm looking for an experienced personal assistant to provide virtual assistance for 11-20 hours per week. I’m looking for Personal Assistant who can work remotely. We can negotiate on price either Weekly or bi-weekly payments. No experience needed you just need to have a good communication, and ability to interact respectfully with people of all levels. Job Type: Part-time.
I'm looking for an experienced Sales Development Rep to join my team. This role involves B2B cold calling, prospecting, and is ideal for someone with 2-4 years of sales experience. My perfect candidate should be ready to assist in achieving our sales goals by generating qualified leads and leads that will eventually convert into sales. The day-to-day tasks include finding new prospects and making outbound calls to them, qualifying those leads, and setting appointments. The successful candidate must have excellent interpersonal skills and the ability to understand customer needs, as well as navigate objections. A strong knowledge of sales processes and the ability to build customer relationships over the phone will also be beneficial in this role.
We are a company specializing in the production and distribution of high-quality products for hotels, resorts, guesthouses, and compounds. Our products are specifically designed to meet the needs of these establishments, ensuring the highest level of customer satisfaction. We are currently looking for an experienced salesperson to help us expand our customer base in Tanzania. The ideal candidate should have a proven track record in sales, particularly in the hospitality industry, and should be fluent in both English and Swahili. Responsibilities: Promote and sell our products to hotels, resorts, guesthouses, and compounds in Tanzania Build and maintain strong relationships with customers Conduct market research to identify potential customers and their needs Provide excellent customer s...
I'm looking for someone to help me with a mail dispatcher project. I need someone who is experienced with sending postal mail within United State, and can handle the entire process, from coming up with address verification to making sure the mail is delivered. I've already gathered all the necessary contact information for the recipients, so the dispatching part should be straightforward. Furthermore, I don't need to personalize each dispatch, so the task at hand won't be too complicated. If you think you're the right person for the job, please don't hesitate to bid!
I am looking for someone to visit 5 grocery stores in Baku in order to purchase 8 cola products for shipping to Ireland. This project requires the purchaser to carefully inspect each product for quality assurance before purchasing and shipping the cola products to their final destination. The ideal candidate would be familiar with the local grocery store environment as well as have an understanding of the different types of cola available in Azerbaijan. It is also essential that they take any necessary steps to ensure that all purchased items are securely packaged to ensure safe transit. The final destination of the products is Ireland.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I'm looking to hire a professional travel agency agent to offer a variety of services to my customers. The job will require the ability to provide appointment settings, tour planning, ticket booking, visa assistance and other related services. The travel agency should be able to serve customers traveling to any destination, so long as the necessary protocols are adhered to. Additionally, I am open to the agent offering additional services with the approval of both parties. The ideal candidate will have strong organizational and customer service skills, as well as a thorough knowledge of the travel industry. They should be able to work independently, and make any necessary quick decisions in order to meet the needs of the clients. (Payment is suited for each qualified lead that agrees ...
Glimmer Tours is looking for a remote full-time travel consultant to join our team! As a leading provider of Catholic pilgrimages, we're seeking an enthusiastic and dedicated individual who shares our passion for providing outstanding service and creating unforgettable experiences for our clients. If you you are looking for a dynamic work-from-home opportunity, we encourage you to apply! The ideal candidate will have excellent communication and problem-solving skills, and be comfortable working with a diverse group of clients. Responsibilities: - Demonstrate extensive knowledge of our tours, services, and destinations to engage prospective clients and create a strong first impression - Respond to phone and email inquiries from sales leads and existing clients in a timely and p...
We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. Responsibilities: • Responding to customer inquiries via email and live chat in a timely and professional manner. • Providing accurate and complete information to customers regarding products, services, and policies. • Troubleshooting customer issues and resolving them effectively, escalating issues to senior staff when necessary. • Maintaining up-to-date knowledge of company products, services, and policies to provide accurate information to customers. • Documenting customer interactions and issues in the company's CRM system. &b...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Hello, I am looking for a Freelancer to manage my new Instagram account as a social media manager. This project is for creating and launching a new business. Specifically, I need help with posting content on my Instagram account. I want to pay someone to manage this ongoing activity on a commission basis. This means that the details of agreeing upon expectations and timelines for posting content need to be discussed so that the work is completed to the highest standard. Thanks in advance for your interest in taking on the role!
We are seeking individuals who have a passion for satisfying customers and an interest in travel. We are looking for individuals who involve in helping customers find the right vacation package at the right price while providing accurate service and the highest level of customer satisfaction. Responsibilities: - Provide travel suggestions, deals, and information. - Provide information on airfare, lodging, and travel destinations. - Calculate and explain costs associated with alternative travel plans. - Communicate travel information to customers. - Travel to various destinations and attend special events related to the business. - Be an experienced traveler and enjoy the company of others.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Al Aziziyah District Jeddah, Saudi Arabia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.
I would like to implement our powerful new hiring tools for Nurse agencies. We already have 2 agencies using your superior job matching, quoting, and mobile application features and currently paying subscriptions monthly. We would like to add hundreds of more agencies that are interested, but we do not have experience expanding with such a high number of clients that would inevitably bombard us with simple mundane customer support questions. I'm interested in speaking with someone that will launch a customer support service staff. I can walk you through my current technology service and show you a good example of typical customer service issues. Look forward to speaking with you.
I am looking for call centers in USA for insurance lead generation. Long time work. Would need one or two voice recording for samples before I approve. Commision basis only
We are looking for freelancers who are living in Ohio, USA or near by, to take in-store photos of products. This project is for an up-and-coming online food-delivery start-up. This project will require that you to: - Have an Apple device (iOS version 14.4 or later) with good quality camera built-in - Basic understanding of Google Drive/Sheets - Able to take basic photos - Able to download an app to your phone - Able to drive/move around to visit stores where the shoot will take place - Follow a set of instructions (training will be provided) to take photos of products in the store The rate is $30/hour + commuting time paid Please let me us know if you are interested to work with us and we can discuss further details.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
This is a 40 hrs full time employment with a salary range from EUR 2500 to 3100. I'm looking for a call center agent with high proficiency in German & English. The agent will be providing telephone support services for a SaaS company, handling incoming calls. This position requires someone who can think quickly, remain positive and be reliable. Customer service experience is a must. This position will require a high level of accuracy and attention to detail, so you must be highly organized. Additionally, strong multitasking and problem-solving skills are important. If you think you would be a great fit for this position, apply now! Must live in EU or Switzerland.
As a virtual assistant for our renovation company, your main responsibility will be answering incoming calls from potential clients interested in home renovation. You will be expected to handle calls professionally, answer any questions the caller may have, and provide them with information about the company's services. Your compensation for this position will be based on a combination of a payment for each call you answer, as well as a percentage of any deals you help close. Your success in this role will depend on your ability to communicate effectively with clients, build rapport, and represent the company in a professional and knowledgeable manner. You should be comfortable with sales techniques and able to handle objections and negotiate deals when necessary. Additionally, you...
I am looking to sell electronics and am in need of assistance for this project. I do not require consultation regarding product sourcing and procurement. I anticipate completing the sale within a timespan of less than 3 months. Thus, I am seeking help to ensure the successful completion of this project. Technical expertise and industry insights will be immensely helpful. The project would ideally require close collaboration, hands-on engagement and a creative approach to be completed on time. If you have the experience and expertise to fulfil this requirement, please get in touch. Your expertise could make a real difference to the success of this project.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
to delivery my product to delivery my product to delivery my product
JOB DESCRIPTION ● Calling existing and potential customers to persuade them to purchase company products and services. ● Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. ● Developing and sustaining solid relationships with customers to encourage repeat business. ● Using sales scripts proffered by the company to drive sales and respond to customer rejections. ● Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. ● Answer questions about products or the company ● Ask questions to understand customer requirements and close sales ● Go t...
Job Description: We are seeking a highly motivated and results-driven SMMA Outreach Specialist for our roofing company. In this role, you will be responsible for generating leads through cold calling and outreach activities, and booking appointments for our sales team. You will be provided with lead forms and scripts to follow, but you will also need to be creative and resourceful in your outreach efforts. Responsibilities: Conduct outbound cold calls and outreach activities to potential roofing clients Follow provided scripts and lead forms to generate leads and book appointments Utilize various communication channels, including phone, email, and social media, to engage with potential clients Maintain accurate records of all outreach activities and lead generation efforts Collaborate wi...
We are experiencing significant growth throughout our service areas and are seeking a Regional Rehash / Commissioned Sales Closer to join our team! -The position will require follow up with customers that have received recommendations from a technician with the sole purpose to close the sale and to provide value-based solutions for our customer. -Always provide exceptional customer service to our clients -Manage the lead collection process from initial inquiry to issuing the lead to the sales team. -Achieves daily, weekly, monthly results working in collaboration with the other management team members and departments to drive continuous lead & -appointment setting improvement. Requirements: Minimum of 1-3 years of supervisory experience in a high-volume sales call center managing tea...
We need a local person based in or near Secaucus NJ to go to a business that is in violation of copyright infringement, and take a couple of photos for us with your mobile phone. Very Simple and easy to do.
I'm looking for a Korean language interpreter to provide consecutive interpretation services in Opelika, AL. for a Patient who has an appointment at the doctor's office on 3/30/23 at 8 am. The interpreter must be a reliable, punctual, and organized individual who is capable of providing an accurate interpretation of spoken words in a professional manner.
We are a small provider of mobile phone services as a mobile operator. We want to find a strategic partner in AI to grow our customerbase rapidly. Two initial projects are on the plan: One projekt is in development of AI based customer service for our telecom businesses. We have employees today, but want to grow without adding much more people. The AI should respond through chat, messaging, voice and social media. We want to develop it as a product to offer to other customer service organizations. An other project is to develop AI products assisting in marketing efficiency. Perhaps similar concept as to Google by driving advertisements to media. Finding ways to target audience, tagging responsive prospects for re-targeting in media and social platforms. We need your recommendations fo...
We are a new Pool service, repair and retail company looking to grow our business both commercially and residentially and are needing an outside sales rep to gain new business with commercial customers (i.e. Hotels, HOA's, Apartment Complexes, splash pads, etc.)
We have the equipment, which is being controlled remotely, but some simple and easy-to-do tasks require assistance. We need an assistant, who on a video-to-video call will help to do simple operations with remote equipment, we provide detailed, easy-to-understand instructions and steps. Good for beginners
I am looking for someone who personally goes to look for a literal birth certificate at the Civil Registry of Boveda Lugo , Spain, with the data that I will provide because online service is very late. Then after getting it, you´ll send it by postal mail to an address in Madrid. The payment is 40 euros for this personal search service, but if you locate it and get it, I will give you 40 more euros when you send it to me to Madrid by a selected postal mail.
We have projects very often at this city and we need a freelancer to carry out a simple task. It is about verifying that a shipment matches against a packing list. The Freelancer must go to the factory or warehouse where the shipment is located, count the products and take photos according to a manual that we will send; stay in the factory or warehouse until the containers are filled out and take pictures of the loading process according to the manual we would provide, our the next service is at March 31st and April 1st
English Freelancers: IPHONE IS NEEDED (MANDATORY). This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 (US dollars) will be paid for each product. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Below, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached. Freelancer en Español: SE NECESITA IPHONE (OBLIGATORIO). El trabajo es ir a un supermercado y tomar fotos de productos (3 fotos por cada producto) .Solo se necesita una cámara bá...
We are looking for someone to manage customer support for our free software that helps students and researchers find the free versions of academic papers. This is a "friendly" style of customer support, since we are a non-profit working primarily with college students, professors, and librarians.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Misión del puesto: Descubrir y encontrar nuevas oportunidades de ventas, negociar acuerdos, lograr ventas y mantener la satisfacción del cliente en el ámbito de consultoría, academias virtuales, cursos online y coaching ejecutivo. Horario: 30 horas semanales (6 horas de trabajo diarias), con posibilidad de aumento de carga horaria. Horario flexible, debiendo contar con disponibilidad horaria (puede incluir fines de semana). Edad: Más de 25 años. Honorarios: Contrato de trabajo freelance. Salario básico a acordar. Requisitos mínimos: 1. Secundario completo. 2. Experiencia previa y comprobable en cargos de Ejecutivo Comercial y de Venta o en otro puesto pertinente. 3. Excelentes conocimientos de MS Office. 4. Experiencia pr&aacu...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
A remote position but preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product know...
Looking for a virtual personal assistant with experience making real estate sales phone calls. I have a dialer to which you will have access to make the calls. I have scripts as well
I am looking for a skilled virtual assistant to help me with cold calling of both online and offline cash advance leads on a short-term basis. This involves identifying potential customers, converting leads through phone conversations and potentially scheduling follow-up calls. The ideal candidate should have exceptional communication abilities, be confident and able to identify opportunities to increase revenue and ensure customer satisfaction and retention.
La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...
Looking for positive, detail-oriented individuals with a passion for travel and helping others, to join our team of Travel professionals! ABOUT US: We belong to one of the top travel companies in the USA, and have been in the business for 70 years. We have an A+ rating with the Better Business Bureau and have received many awards for our travel services. Even during a global pandemic, we produced $80 million in sales in 2021! With 130+ travel suppliers and vendors at our disposal, we have anything you might need to create the perfect trip for your clients. We are an Equal Opportunity Employer. Position Responsibilities: - Communicate professionally with potential clients. - Determine the clients’ wants, needs, preferences and budget. - Research, organize, and book all travel plans ...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!