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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
Nga 134,736 vlerësimet, klientët vlerësojnë Customer Support Specialists 4.87 nga 5 yje.Punësoni Customer Support Specialists
I am looking for a Virtual Assistant who is capable of handling cold calls for a potential new office locations in Washington State USA. I am looking for office space specifically and have a specific budget in mind.I am seeking someone reliable and organized who will be able to make calls to potential available properties within Washington State. The person should also be experienced and comfortable talking on the phone. I am ready to commit to this project and need someone who is able to dedicate the time needed to find the right location. I will provide all the necessary details, including my budget and some specifications on the area. The right candidate should be organized, detail oriented, and have strong customer service skills. Good communication and phone-speaking skills are essen...
I am looking for an experienced virtual assistant with experience in the Reddit platform to assist me with posting comments and engaging with other Reddit users. I already have an account in place, but I need help to manage it. I need someone to post 10 or more times daily. The right candidate must be familiar with Reddit and have experience with creating and managing Reddit accounts. You should also have excellent writing skills and a good understanding of Reddit etiquette, as well as be comfortable with engaging in conversations on the platform. I'm looking for someone who can deliver consistent results and is willing to grow with me. If you possess all of these qualities, I'd love to hear from you!
Position: Virtual Assistant for Real Estate Business Management Job Summary: We are looking for a virtual assistant to join our team and provide administrative support to our real estate business management activities. The ideal candidate will have excellent organizational skills, be proficient in using various computer applications, and possess exceptional communication skills. Responsibilities: Manage and organize appointment schedules and calendars. Assist with email and phone communication with clients and other stakeholders. Maintain and organize files for client records, agreements, and other documents. Conduct online research and gather data for real estate market analysis. Handle administrative tasks such as data entry, invoicing, and preparing reports. Support social media acti...
I need voice recording for my business phones and to create the message would prefer female voice for recordings mid message/ hold to busy message closed message holiday message examples Middle message/hold You have reached ............................ aurthorized repair centre. Small break… We are either on the other line or assisting another valued customer. Small break…. Please stay on the line and we will be with you shortly. Thankyou End of day You've reached ......................... authorized repair centre. We are currently closed. Our regular business hours are from 7:30 am to 4 pm, Monday through Friday. Please call back during business hours or you can email .................@ Thankyou To Busy Message You've reached ................... auth...
Dear freelancer, We are hiring native American speaking Dubbers, please find details as follows: Project Scope: From 10 to 100 hours, with the possibility to be a steady basis Project (1 year) Speaker requirement: • Professional Male & Female voice actors • 5-10 VTs in total • Must be Native US speaker • Should have clear speech and pronunciation (US accent ) Recording Environment: • Professional studio is not required • Must have a quiet place, with no reverb and minimal to no background noise • Recordings will be done using the Sanas Inhouse recording tool We will ask you to do a small test recording using any tool/recorder, maybe 10-15 sentences should be sufficient. The aim of the speaker should be to read the prompts, list...
I'm looking for a part time virtual assistant for 2 hours per day, 6 days a week. The tasks would mainly involve administrative work and no custom software/hardware is required. I'd like someone who can commit to the position on a long term basis. The successful applicant must have superb organizational and communication skills, as well as knowledge of MS Office and other general office productivity tools. It's an exciting opportunity to work in an ever-evolving field. If you feel you have what it takes to be a successful part-time Virtual assistant, please apply today! 100-150 USD per month
We need someone to take photos on Clyde Centre Mall (Clydebank, Scotland).
We need someone to take photos of a digital billboard on Silverburn Mall (Glasgow).
We need someone to take photos of digital billboard on Fort Kinniard Mall (Edinburgh).
We need someone to take photos of digital billboard on Meadowall Mall (Sheffield).
I am seeking a remotely-based administrative assistant for my small business. This person should be highly organized and understand how to balance multiple tasks simultaneously. The position will require a variety of data entry tasks, but the hours will vary from week to week and occasionally require additional hours. Therefore, this position is best suited for someone who is flexible and used to variable work load. There are no particular technical requirements, so the candidate need only have general skills for the position.
I am looking for an administrative assistant to help me with my gallery. This will be an ongoing position and requires someone who is organized and able to provide basic customer service. This person should be able to manage schedules and calendars, maintain databases and archives and provide other administrative supports as needed. I want someone who is committed to being part of a team and helping me run my gallery efficiently.
I am looking for an administrative assistant to help me with my gallery. This will be an ongoing position and requires someone who is organized and able to provide basic customer service. This person should be able to manage schedules and calendars, maintain databases and archives and provide other administrative supports as needed. I want someone who is committed to being part of a team and helping me run my gallery efficiently.
I'm looking to hire a virtual administrator to do various jobs per day with a focus on analysus client data, contacting clients by emails and phones, answering calls, do some content writing.. The person will be provided with a Canadian phone number to be able to communicate with the local clients. This Admin should have good experiences in using technologies such as MS Office . Good written and spoken English is a must.
I am looking for a virtual real estate assistant to help with daily tasks. The assistant will be responsible for researching real estate listings as well as managing social media accounts and negotiating prices with sellers. I would prefer the assistant to work remotely, rather than from the office, and the expected working frequency should be daily. Thanks you for your interest in this project!
I want to apply for the first time as a flight attendant. I have 7+years of experience in hospitality and customer service. I carefully checked the position what someone needs for the job, and I can say that i have the right profession and skills to do the job good. Me speaking 3 languages English fluent, italian - fluent and german - native being always verry customer oriented, selfmotivated with high communicating skills. I only need help to creare the right resume to put together al of my skills in a perfect way to impress the company.
Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - The researcher will conduct research to identify all available state (provincial) and national litigation sources (court database); - Conduct research the provided individual(s) in all litigation sources in both native language and English; - Conduct research the provided individual(s) in all local and national news medias in both native language and English. Example of worthy and relevant news: -Court (legal) actio...
We are an Insurance Brokerage Company in Mississauga ? Greater Toronto Area, Canada. We are recruiting Insurance Advisors. This is a Career based for New Immigrants, Recent Graduates and people looking for a change in their Career.
REQUIREMENTS FOR POSITION : (NOT A SALES POSITION - JUST CUSTOMER SERVICE INTERACTION) 1. English Speaking / Writing (Preferably with American Accent) 2. Reliable internet to take Voice Over IP phone calls from clients 3. Data Entry (Accessing our Customer Resource Management software to enter notes for each customer) ============================================================================ IF POSSIBLE: * PLEASE UPLOAD AN AUDIO RECORDING OF YOURSELF READING THIS SHORT SCRIPT * "Hi, Thank you for calling Frisby Roofing and Construction, this is <say your name>, can I help you?" ============================================================================ PREFERRED HOURS OF OPERATION NEEDED (BUT NOT A REQUIREMENT) : 7AM - 7PM - EASTERN STANDARD TIME ZONE (UNITED STATES ...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
need to pretend I have been engaged by an elite, for-profit sporting organisation (football club, a sports club, a sports gear manufacturer or a large sports agency) to produce a Confidential Information Memorandum (CIM/IM). This document will pitch the business to consortia, investors, investment houses or the like, who may be interested in acquiring the organisation. The task would be to produce an IM which offers a discretionary acquisition mode. This means you will engage a management team to run the organisation for the owner(s). You will formulate a strategy based on the clear analysis of internal and external factors. The main document, the IM will be 1,500 words. The IM document offers the organisation for sale and details the proposed management team and the proposed strategy tha...
Exciting Job Opportunity! Join a dynamic courier services company and become a part of our family! We are a UK-based courier company seeking individuals to engage in proactive outreach to prospective customers. The successful candidate will have access to a robust database of prospective leads and be responsible for driving new business by effectively negotiating and closing sales. Additionally, the individual will be responsible for providing prompt and professional responses to customer inquiries related to their sales. Upon successful completion of sales, our team of couriers located throughout the UK will execute the booked deliveries. Compensation will be provided on a weekly basis for all sales achieved through the individual's account. Responsibilities You need to make of...
We're looking for an experienced customer support agent to provide professional and friendly service through telephone and email. This person should have a passion for helping others and be able to stay calm under pressure. This project requires: - Customer support experience in a fast-paced environment - Fluent writing skills in English - Knowledge with Outlook In your proposal, please share a brief summary of your experience.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
需要識睇繁體字的人 理解廣東話 可以繁體輸入 我們是一個教育中介 需要每天協助配對工作
Our company is a leading global e-commerce company with branches around the world. We are currently establishing a branch in the Philippines with a focus on customer service and marketing. We offer our team members excellent training and career opportunities. We are looking for highly motivated and customer-oriented customer service agents to join our team. The daily tasks include answering inbound calls and providing appropriate solutions to customers, responding to customer questions from live chat and social media, and making outbound calls for telemarketing. Qualifications for this position include excellent communication skills in written and spoken English, a minimum of one year of experience in phone customer service, the ability to learn quickly and absorb basic product knowledge...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
I need 2 items that are not in stock in IKEA Toulouse. They are in stock in Dijon (at least) , but delivery is not offered. I'd like someone to pick them up from any IKEA store (Dijon?) and post them to me in Moissac 82200. 103.115.39 UTRUSTA Elt corner sliding arrangement,128cm Qty 2 is what I need. The packs are 105x51x11cm and 17.5kg each. What cost postage ? which I'd pay of course. Exact Delivery address to be advised to successful bid.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Mi Nombre es Nicolas. Vendo por internet hace mas de 5 años. Busco persona ubicada o cerca del Centro Comercial Centro Mayor En BOGOTA para recoger un producto en PEPE GANGA y enviarlo por SERVIENTREGA usando una guia impresa que yo les envio. Pago 10 mil pesos por el favor Si la persona hace el trabajo bien. Podemos seguir trabajando. Quedo atento. Nota Es un valor agregado que tenga medio de transporte como moto y posibilidad de hacer domicilios
We are looking for talented Tarot Readers to join our platform (An active Tarot & Astrology reading app with more than 5k readers) You're welcome to join us if you're a Tarot reader and have fluent English so you can communicate with customers. You can earn from 0.25 USD for a short answer recording (around 60s - 120s) and 0.75 USD per minute in call. This is a freelance job therefore you can work whenever you feel like it.
The Dialer Administrator is a technical role, responsible for the Zadarma call dialer, which will include uploading contact batches, testing of batches, assigning roles/access, mapping, and reporting. In this role, the Dialer Administrator will be working closely with sales team and compliance team, Workforce Management, and other stakeholders. This role will also be providing compliance guidance when running outbound campaigns. Responsibilities Perform list management: Loading, mapping, reporting Perform daily uploads, downloads, and importing Ensure and document outbound dialer activity Analyze dialer-output data to identify potential problems and issues Run payment report regularly Create and update dialing campaigns filter, list strategies, and reports Monitor and adjust the performa...
I would like someone to write a well worded email of complaint to a CEO of a company where I have received appalling service. I would like it to sound professional ,direct and clear. I had a car accident and my insurance company have had the vehicle for 14 days leaving me with no vehicle. I have contacted them daily for updates and keep being told to wait another 2 days but nothing has been resolved. I have been impacted financially having to use taxi’s and take unpaid time off work as unable to get to my workplace without a vehicle. The delay is because there in house engineers need to assess the damage to make a decision. I have waited 14 days and the engineers have still not even looked at my vehicle. I have been a loyal customer for many years. I put my trust into the company a...
I require assistance in receiving a package to a California address. It does not need my signature for delivery. I also don't have any specific preferences as to the destination—it can be a business, residential, or store address. The package I am sending contains documents, such as a photocopy or copies of any other materials. I need someone who can provide a reliable and secure service for receiving the package. I do not require a signature for delivery, but I do need to ensure that it is kept safe until I can pick it up. The person should be able to provide a tracking number so that I can monitor the progress of the delivery. Furthermore, I require prompt and efficient customer service in case I have any questions regarding the delivery. If you are the right person fo...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Hi, I am looking for a part-time virtual assistant that can help with following tasks: - Social media management and optimization: Someone who knows how to optimize Youtube, FB and IG accounts and get as much exposure - Clients reaching out and following up by email and text - Calendar management - Great graphic design skills - Bonus if you know how to use Shipstation I need someone that I can come up with new ideas to boost my social media exposure and help me get organized so I can focus on other tasks, someone who is creative and don't need to be micromanaged. Please send your rates along with your availability.
I am looking for someone who can host and lead a simple video conference for me. I would like the video conference to take place over Skype, and to include both video and voice connection. I do not require the video conference to be recorded. This will be a 20 minute video conference, so the ideal candidate should be able to provide concise, yet thorough instruction in this time.
Preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product knowledge and be informed ...
Our company is seeking more than 50 enthusiastic and results-driven sales representatives to join our growing team. As a sales representative, you will be responsible for selling our business services over the phone, both inbound and outbound. Your main duties will include: Making outbound calls to potential customers to sell our services Receiving inbound calls from interested customers and providing them with information about our services Identifying and understanding customer needs, and offering appropriate solutions to meet those needs Achieving daily, weekly, and monthly sales targets Maintaining accurate records of customer interactions, transactions, and feedback in our CRM system Requirements: High school diploma or equivalent Previous experience in sales or customer service, pr...
looking for a medical biller with history of billing for a home health care. must be very good with - math - communication - english - responsiveness have - good wifi - headset to talk and take calls - laptop and a second set of computer
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
My project requires the services of an English speaking cold caller to make telemarketing calls to existing clients. This person will not require any prior sales experience. At the same time, they should have the ability to foster relationships and increase sales opportunities. The successful candidate will be highly professional, engaging and persuasive in their interviews and have excellent communication skills. They should also have a thorough understanding of the nature of the project and adhere to all guidelines. Moreover, the appointed individual should be able to manage their time efficiently and possess the necessary skills to understand when to be persistent but also when to back off from a call. It is also essential that candidates have access to reliable computer hardware and te...
Hire Resolve is seeking an Applicant who is highly skilled at Customer Service & Telephony to call Candidates on the Job Market who are looking for a new position and to record the Job Seekers details in Telephonic Screenings for a few hours each day. The successful Applicant will be working closely with our Recruitment team in finding Applicants their dream career path and job position, as well as helping to provide Clients with top-tier Talent for their open Vacancies. If you are a sales and customer service-oriented individual who enjoys helping and assisting others, please consider applying for this Job Position with us. Requirements Qualifications/skills: A completed University Degree. Proficient with Microsoft Office. Quick efficient work with the ability to multitask. System...
Attention all talented Virtual Assistants and Appointment Setters! We are currently looking for skilled individuals who are passionate about appointment setting and data input work. Our ideal candidates will have experience using social media, proficiency in using Zillow and be able to wite and communicate in the English language to a high level. We are also looking for VA's that have experience in telesales. As a member of our team, you will be responsible for setting appointments and inputting data into our system. You will be utilizing your exceptional communication and organizational skills to effectively reach out to property owners via Zillow using a script we provide and then schedule a phone call once they show interest. Please note that this position is a trial for the fir...
We are EdTech company. Need Telemarketer based in India
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Market Research in Vietnam and translation Vietnamese to Korean, English