I am looking for a ready made multi tenant omni channel call centre platform with source code. It should be based on FreeSwitch only.
Features of contact centre platform -
Dialers - Predictive dialing, progressive dialing, manual dialing
Full reports for agents, SIP lines, minutes etc.
Complete and dashboards which can be customised on tenant levels as well
Full blown feature of Barge, whisper and coaching
Different levels of logins - Super admin, admin, tenant admin, supervisor and agents.
By omnichannel I mean it should have all integrations of
1. Social media queues - Twitter, Facebook, LinkedIn, Insta and so on
2. WhatsApp API for business
3. SMS integration
4. SMTP integration
5. Ticketing system
We would want the complete API stack as well and should be completely bug free, secured and scalable.
We will also need SDK version as well of this solution.
Hello,
Greetings of the day!!!!!
I have 8+ years Experience in Web Designing/Development , HTML5, PHP, Python , E-commerce, Mobile Application etc.
I am able to do this work . If you need any clarifications on my bid please Let's talk about it. I hope to hear from you soon so we can get things done.
Thanking You
Regards
Nikhil Singh
Hi there!
This is Ramesh
Hope you are doing well.
I’ve read your brief and I can do this as you want.. I have 10 years of experience in this field... so that contact me if you really want to make this..
I am expert on:
Php | asp dot net | node js | angular js | iconic | react native | shopify | open cart | wordpress | Laravel | Share point | API integration | HTML5 | Website Design | Graphic Design | Advance Photoshop | Logo Designs | UX/UI Design | E-commerce | Woo commerce .
I am also work on Content Writing| Digital marketing (seo).
I have 9+ years of experience in this field. Please give us the opportunity to prove our-self.
Portfolio Link:
https://www.freelancer.com/u/ramtech005
We have thousands of satisfied clients in worldwide, I hope you will be next.
We give you 6 month maintenance free also.
Please come to the chat window, Kindly share more details to proceed with the work.
I am eagerly waiting for your response.
Thanks!