My current experience is as follows:
Responsible for oversight, managing and organizing of data entry for multiple client programs, as well as quality checks of work entered
Provide day-to-day supervision of data entry on non-medical information specialist/customer service representatives.
Created and implemented Quality Control checklist forms for internal departmental use for standard procedure of Client projects
Report changes to client on multiple programs
Perform additional QC tasks related to data and voice recordings
Process daily mail, prepare PowerPoint presentations, prepare and process departmental and managerial spreadsheets, and send out FedEx reports to customers and clients as needed.