Hello,
I can fulfill your requirements. I have over 9 years of experience & deal in Managing Technical support for End-user issues, Windows and Linux-based server infrastructures, and software solutions. Ability to plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
Work experience with IT MSPs based in the USA to provide support to their respective clients.
Worked on various services i.e. Windows AD-DC, GPO, file share, Microsoft O365, Backup management ( Veeam, Dropbox), Print Server, DNS, DHCP, FTP, NTP server, WSUS Server, PSA & RMM tools like (Datto, Syncro, Atera, ninja, connectwise, Splashtop, ) monitoring tool check_mk Nagios, ELK stack, VMware ESXi, Rsyslog, Antivirus server, end-user tech support and many more.
Significant experience working for large, constantly developing companies. Strong skills of infrastructure deployment from the very basic to complete function and server's and application hardening required by Information Security Policy as per OWASP, PCI-DSS, HIPPA, CIS, ISO 27001, and GDPR audit compliance...
For more discussion let's connect over the chat...
Thanks,
Rajesh Singh