Customer Service needed for online business - FOR NATIVE ENGLISH SPEAKERS ONLY
$15-25 USD / hour
Mbyllur
Postuar over 2 years ago
$15-25 USD / hour
FOR NATIVE ENGLISH SPEAKERS ONLY
1. About us
ROBOFI, LLC is a US e-commerce start-up specializing in high-tech toys, fun sports items, and innovative robots. Our ultimate goal is to bring the most advanced and entertaining products to tech gurus and consumers globally.
Our first project is TOSY Flying Duo – a record-breaking, patented, and super fun Boomerang and Flying Disc that we are going to launch on Kickstarter in August 2021.
We are looking for passionate people to join our team of Customer Service Representatives to provide professional and excellent support to our customers.
2. Job requirements
Customer Service Representatives: 02 - 04 vacancies (full-time and part-time, remote working or in office).
The average pay is $18-$25/hr depending on your experience.
3. Job descriptions:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating with customers via live chat or emails to provide timely support.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensuring customer satisfaction and provide professional customer support.
4. Requirements:
• Native English speaker with a college or university degree.
• Any experience in Customer Service jobs and CRM platforms like Hubspot or Salesforce is a great plus.
• Loves working with people and helping others.
• Interested in learning about high-tech products and new innovations.
• Comfortable with using computers and social channels like Facebook, Instagram.
• Sociable, responsible with good attention to detail.
Hello,
Please review my profile as I have relevant skills and experience in Customer Support/Service. I have been running a customer services agency for the last 10 years. We provide inbound and outbound customer support, Technical support, and front desk services to clients across the United States and Canada. Our team mainly works in EST and CST timezone, 9 am to 5 pm Mon-Fri. We also adjust working hours based on customer needs.
https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews
https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews
Please let me know a good time to discuss further.
Thank you,
Faiza Bilal
Hi
I am an expert in customer service and would love to work with your company
I can do this project for $ 6 per hour
I have handled customer support for an online company via zendesk before and believe that the skills I acquired would be useful to your project
You can take a look at my reviews for assurance that your project will be done accurately and on time
Hope you will consider my application
Looking forward to working with you
{Hi|Hey|Hello|Good Day|It’s nice to meet you|
It’s a pleasure to meet you}!
I just went through about your project Customer Service needed for online business
I am an expert in Customer Support, Customer Service, CRM and Email Handling, so I am totally sure I can deliver Your project !
Please send a message so we can discuss more about this project.
Thanks & regards
Hi,
I have carefully read through the requirements for this position and feel I would be able to provide you what you're looking for. I have significant experience in customer service roles and am very familiar in understanding customers' needs and providing a high level of service. Whether it be providing them with updates on orders or being available to answer their queries on Live Chat, I would be very comfortable in stepping into this role and am excited to learn more about your exciting new product. Additionally, I speak fluent English, have had experience in using Hubspot and have high attention to detail.
Thank you in advance for your time and review of my qualifications. I look forward to being able to assist you in this role.
Thank you.
Dear Hiring Manager,
Please accept this letter as an expression of my interest in the Customer Service Representative position. I am a highly motivated and progress-focused Customer Support Professional with a long-standing background in this industry.
Throughout the course of my career, I have perfected my customer service and technical support abilities. I am a capable and a consistent problem-solver skilled at prioritizing and managing projects with proficiency.
In my previous support roles, I honed my abilities in process improvement, issue resolution, reporting, customer service and retention, providing a firm foundation for the Customer Support Representative position at ROBOFI, LLC.
I have significant experience with Freshdesk and Oracle CRMs.
Please review my resume for a more in-depth illustration of my work history. I am confident that my skills and experience can be of direct benefit to your company.
Thank you for your time and consideration of my candidacy.
I look forward to meeting with you.
Hi I have read your job description and come to know you are more in need of Agile Technical Project Manager. I have Master in Project Management and Have experience of project manager of more than 5 years. I exactly understood what you want and I have strategy to implement it also via Project manager Software. Lets have a quick call to discuss it further. I am sure you it will be beneficial for you.
Hey there! I'm an experienced Customer Support specialist and have worked in this field for the past 6 years. Been working with clients from the UK and US as well. Have worked in various firms dealing with customer queries, driver complaints, makings books, chat support and email support as well. If there's something I don't know, I learn it very quickly. Hopefully you'll consider me for this position.
Looking forward for your reply.
Many thanks!
Hello Good day, I am interested in the job. I command impeccable crisp English, I have work experience as a virtual assistant, and experience working as a technical support professional supporting Microsoft O365 customers/users regarding Microsoft exchange online, Azure and outlook issues for 1year and 3months via phone calls, emails or chat. I believe with the skills and knowledge gained in that time I can make an impact and perform well. Please contact me.
Hello,
I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, phone, and email support.
I've handled an e-Commerce account before, part of my task is customer support, order fulfillment, and communicating with suppliers.
Skill Set:
Research (Verifying Companies)
Order fulfillment
Order Tracking
Email Handling / Managing
Calendar Management
Customer Support
Google Suite
Microsoft Office
Shopify
Trello
Guru
ReAmaze
Zendesk
Slack
Magento
WooCommerce
This summary of my background and qualifications can further show how I can help you and have a big impact on your company:
* With over 3 years experience as a Sales Representative and over 2 years as a Customer Service Representative, I have developed a pleasant speaking voice over the phone and can build a rapport with those whom I am talking to.
*I am goal-oriented and never have a problem meeting quotas or goals that are set for those in my position. I possess excellent sales skills. I had intensive training and coaching for sales with my previous employer that I can absolutely share with the company to achieve its goals.
I can assure you that if work with me once, you will always work with me on this kind of projects; I will do whatever it takes to completely deliver 100% on this project.
Please let me know when you are available for an initial 15 - 30 minute call (free of charge) so that we can discuss your project in more detail and identify how my skill-set will best work for you.
Best Regards,
John Carlo Laquindanum
