Customer Service

Responsibilities: • Coordinating between learners and coaches over calls and videos • Handling the queries of learners and solving their problems • Ensure that the learner's journey is very smooth throughout Work with internal departments to meet learner needs • Maintaining the data over various platforms • Giving learners a trouble free learning experience. • Making 85-95 calls per day. Required Skills: Work on tight deadlines and deliver a great customer and client experience Atleast 6 months - 2 years of experience in customer handling, BPO and voice process Ability to multitask, organise and prioritise work Excellent communication skills Office timings: 10:30 am - 8pm Salary-13k to 20k month Job Type: Full-Time per Job Location: Vashi, Navi Mumbai