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Phone / Live Chat Customer Service Rep (LONG TERM WORK + GROWTH OPPORTUNITY)

$2-8 USD / hour

Në vazhdim
Postuar over 1 year ago

$2-8 USD / hour

Hello, I need a customer service agent for [login to view URL] The pay is $3 per hour with opportunity to grow to customer service manager for higher pay. Who is the best person for this job? 1. Good english skills (written and spoken) 2. Knowledge of weed/cannabis (we can teach you as well) 3. Friendly personality and patient 4. Someone that can train and manage other employees Here are the job responsibilities: 1. Answer customer service issues through our customer service portal 2. Answer incoming phone calls 3. Call back missed phone calls 4. Fix order/shipping issues in shopify & our backend software 5. Communicate with our shipping manager to fix issues 6. Check customer reviews and reach out to customers to fix their concerns Daily Expectations & growth: 1. Daily zoom call with myself for the first 2-4 weeks, where we audit your customer service performance until you are 100% proficient in the customer service position 2. If we find that your service has been adequate, we can give you more responsibilities and discuss pay $$ increase. 3. When we hire more customer service reps, you will be managing them, running daily zoom calls with them to audit their performance
ID e Projektit: 35401448

Rreth projektit

40 propozime
Projekt në distancë
Aktive 1 yr ago

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Avatari i Përdoruesit
Hi We are a team and have already worked with cannabis selling online business based in Canada. We helped them with phone support, live chat and email support. We were working with the responsibilities mentioned below: answering questions and taking orders order processing, sending orders to warehouse helping with shipping and logistics/ tracking orders handling payments and accounting uploading inventory on website and taking off the products which are not selling or out of stock We have also worked with online flower shops, gift shops, delivery companies, party rentals, real estate and home renovation businesses. Please get back to me so we should discuss details and see how should we proceed. Best Nasir
$5 USD në 40 ditë
5,0 (3 përshtypje)
6,6
6,6
40 freelancers are bidding on average $6 USD/orë for this job
Avatari i Përdoruesit
*** I am good at English (written and spoken) *** I have knowledge of weed/cannabis *** I have been working in customer service for 8 years. *** My communication skill is outstanding. Hi there, I am interested in working with you. I am an experienced freelancer and confident about the task. Waiting for your reply. Kind Regards.
$3 USD në 40 ditë
5,0 (50 përshtypje)
7,7
7,7
Avatari i Përdoruesit
Hello, Future Client. I appreciate the limited time you have, so let me get right to the point. Our collaboration on your project will be a true pleasure. Since 2014, I have been one of the site's favored freelancers, and my account is validated. Considering that we have completed projects that are comparable to yours in the past, the freelancing staff recommended that I submit a bid for your project. My team (we are not an agency) has over ten years of work experience on projects related to Phone / Live Chat Customer Service Rep (LONG TERM WORK + GROWTH OPPORTUNITY) (customer support/experience, virtual assistant, phone support, etc.) and is capable of meeting deadlines. We do have a thorough awareness of the business operations and corporate objectives of our clients, and we are always bringing fresh knowledge and ideas to them. We do have a thorough awareness of the business operations and corporate objectives of our clients, and we always bring fresh knowledge and ideas to them. You may view an example of one of those projects in my portfolio here: https://www.freelancer.com/u/jkaranm I am convinced that any member of my team, which consists of devoted professionals with years of experience in providing comprehensive and operational support, could assist you with your project. I would like to learn more about the initiative and the issue. I'd be more than happy to talk about this with you in more detail and get to work for you right away. Thanks! Janis
$8 USD në 40 ditë
4,8 (50 përshtypje)
8,1
8,1
Avatari i Përdoruesit
As an experienced customer support, It is always a privilege to help customers solve any issue they might be facing. I understand that customers are a very important part of a company. During my previous role as customer support for an e-commerce website, I was in charge of replying to customer's emails relating to their order and inquiry. Excellent customer service and timely response will improve the chances of satisfying the customer. I created the template for other customer support to help them improve their services and to help the website. My experience coupled with my ability to learn quickly and improve at the same time makes me a good candidate for the job. I will commit to continually learning, growing, and using my skills to support the team and the company. I would appreciate the opportunity to discuss this position in customer service with you.
$5 USD në 40 ditë
5,0 (2 përshtypje)
3,7
3,7
Avatari i Përdoruesit
Hi Greetings of the day I would love to have the opportunity to discuss your project with you I have more than 12 years of experience in Website Development. I believe my skills are a match for your project and I have a good grasp of working with CMS and Frameworks, I would be easily able to achieve the task, and I'd like to start things off on the right foot. It would be great if we can have small discussion as this will enable us to make sure we communicate well and that we both are completely comfortable with the scope of the project. Please let me know a time that works best for you and I will make sure that I make myself available. I'm very energized to provide my best solutions for your job. Please you can get in touch with me immediately to talk about this place further. Thank you for your time and consideration. Regards Gagandeep Singh
$3 USD në 40 ditë
5,0 (1 review)
3,2
3,2
Avatari i Përdoruesit
Hi there, I am a Professional Data Entry Person & have More Than 7 Years Experience. My skills: 1: Microsoft word 2:Microsoft excel 3: Power Point 4: Pdf to word file Here is just a small overview of My Services how I can help free up your time. Don't see what you need? Let's talk! You will receive: ☑ High-Quality Deliverable ☑ An On-time Delivery in a Proper Format ☑ 100% Confidentiality ☑ Revisions Provided Thanks and best regards Muhammad ayyaz bhatti
$3 USD në 40 ditë
5,0 (7 përshtypje)
2,7
2,7
Avatari i Përdoruesit
Dear Prospective Client, I found your job posting and I believe I’ll be a great fit! I am Adekunle, a skilled Virtual Assistant and experienced data entry and web search expert in Business processes. My work as a Virtual Assistant over the past 3years has revolved around social media management, Email handling, client management, virtual assistant, Client support specialist, Project Management, and Customer Services. As an experienced virtual assistant, with your instructions and directives, I can provide excellent quality work that will exceed your expectations, bring value to your business and, make your life easier. I’m a native English speaker and I have great communication skills both verbal and written, I am honest, trustworthy, confidential, and well-organized. I have great experience researching information on the internet and using social media platforms for business transactions, and customers engagements that lead to product sales and customers conversions, I am resourceful, tech-savvy, detail oriented and very proactive, I am eager to learn how best to serve as your ideal virtual assistant. If I’m given the opportunity for this role, I’d be pleased to discuss this further, and get started for you as soon as possible. Thank you.
$3 USD në 40 ditë
5,0 (3 përshtypje)
1,9
1,9
Avatari i Përdoruesit
Hello Client, My name is Omobolanle, a lady who is an experienced customer personnel who knows the job of a customer support well. I have checked the project details and this is my expertise precisely. My written and Oral English communication is advancd also I am always passionate in discharging my duties promptly and precisely. I am available to work with you on a long term basis as I Look forward to getting a message from you with details of the job. My working rates is negotiable and my working hours are flexible. Thank you Best Regards!
$5 USD në 40 ditë
5,0 (4 përshtypje)
2,0
2,0
Avatari i Përdoruesit
Hello. I can be your guy for this. I speak English fluently, I have amazing communication skills and I'm able to keep my cool in all situations. Being a 19 year old, of course I have some knowledge about weed. Looking forward to working with you!
$2 USD në 40 ditë
5,0 (1 review)
1,2
1,2
Avatari i Përdoruesit
Hi there! If you need a customer support agent or team of peoples who can deal with customer/visitor chats, calls and emails then we are available. We have more than 5 years of experience in this field!
$5 USD në 40 ditë
5,0 (1 review)
0,8
0,8
Avatari i Përdoruesit
Hello, a pleasure to greet you, my name is Mubasir, I would be interested in working on your project, I have immediate availability I remain attentive to your comment
$3 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I have extensive knowledge in data entry, email and phone support, customer service and with leadership experience. Performed various administrative and clerical tasks while assisting the office manager. and customers. Provided information regarding our programs/services to prospective customers via email and phone. Managed company database that includes member's data, member sign up, enrollments. Also performed research tasks, advertised some products online. I am organized, reliable person, and detail oriented. I have good email and phone communication etiquette. Can handle stress and under pressure. I have strong knowledge in using Microsoft Office Software, Google Suite and Cisco. I can anticipate needs and execute independently. I am willing to learn for growth.
$3 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I'm ready to start working as your phone assistance Looking forward to hearing from you. Aaron.
$6 USD në 20 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hey, Let's start a conversation about your posted Project as I saw your post and went through the requirements. I believe that I'm the best resource for the posted project due to my relevant expertise not only in the posted capacity but diversly in the following areas of Outsourcing and Managerial Services: Virtual Assistance Appointment Booking Customer Support Email Handling Customer Success SaaS Sales & Customer Success CRM Management Account Management Project Management Digital Marketing Social Media Management Email Marketing Facebook Ads Management Ads copywriting LinkedIn Outreach LinkedIn Lead Generation CRM+Digital Automations Marketing Automations Salesforce Catalyst GoHighLevel Pipeline Pro HubSpot Trello Catalyst Link to my profile: https://www.freelancer.com/u/hamzatrathore The Bid Amount and Project Duration are flexible and can vary. Looking forward to hearing. Thank you and have a great day. Best Regards Hamza Rathore
$3 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello, I'm Praveen Bharti. I would like to let you know that I'm very interested to work with you After reading your job proposal I felt so interested that I did not take any time to apply. I believe that I'm just perfect for this job. I may not have many years of working experience but I've certain qualities which make me good in this sector. educational background has helped me to a certain extent. I've good command over foreign language and fluent in English and would love to opportunity to work with I'll look forward to getting a response from you. If you feel interested, you can contact me Thank you.
$6 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I'm graduated from IGSCE school, and currently I'm a student in the Nile University in Egypt, Faculty of Engineering, I previously worked at Vodafone UK as an international call center agent, I'm also fluent in the English language, can multitask, and communicate formally with customers, adding to that i can handle angry customers very easily as they are my fav type of customers because i take it as a challenge for my self to handle these customers and give them the best customer service, capable of using almost every app of the MS Office ( word, excel, PowerPoint, etc. )
$3 USD në 30 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi! I am browsing this platform, and when I checked the link, I became interested. When I am still in my mid 20's I used to smoke marijuana, especially when I go to the mountains. I am a hiker just so you know, I love seeing different views from the top of the mountain. The effect of marijuana to me is the increase in appetite, and the feeling of slowing down or they call it being "stoned". I have a friend also who's having seizures, and he takes this even if it's prohibited in our country. However, just to give you a brief background of my experience. I have 10 years+ of experience with Cisco Systems and Telstra both multi-million companies that has more than 18 million subscribers, doing inbound, and outbound calls, emails and chat support. That's all I can share for now. I can't post my portfolios because it is shown in public, I want to send it privately. If you want to hear more about my creative input just send me a message. Kind regards, Ronald
$5 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello Benji, I see you're a leading retailer and distributor of cannabis edibles and vegan gummies. Being a customer service representative for companies, I understand the importance of customer experience on a brand image and success. I speak and write English fluently, and I'm tech savvy. I will Answer customer service issues through our customer service portal, answer incoming phone calls, and return missed phone calls. I will also fix order/shipping issues in shopify & your backend software, communicate with the shipping manager to fix issues. I am a fast learner, dedicated, diligent and a punctual individual with a friendly disposition. I pay close attention to details which is why I ensure to look after customer needs ensuring they are met in a positive and friendly manner, ultimately making their experience a memorable one. I am vast in using Ms word, Ms excel, Google Suite, Google sheets and Zendesk. I can work full time at the times and days stated. I'm ready to start work immediately. Warm Regards, Adeola
$3 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Exelled with distinctions in english language. I have got some knowledge of cannibus but i am a fast learner if there is anythig new i need to learn. Took part in public speaking, i am really good with people. I am available at any time of the day and i am good with working in a team if need be.
$5 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Kindly Check my proposal and we can conduct an interview I do have a wide range of experience dealing with customers handling reviews and complaints adding new reviews if needed developing and enhancing customer service solutions based on the type of services or products we can make a quick interview you will be AMAZED I promise as I can offer you a wide range of experience within the CS field in multinational companies in different sectors : -Health Care -Tourism -Insurance -Real Estate -Tele-Communication -Live Apps I can offer more than 6 years of experience within the Field of CS including the following : -Complaints management -CS -Cross and up Selling -Quality Coach and Training -Social Media Management please feel free to contact me to discuss further information regards my application Best Regards Hassan Bedir
$3 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi, Good Day! Im interested to apply in your project. I can start right away. Thank you, Lorene
$5 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0

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Flamuri i UNITED STATES
OAKLAND PARK, United States
5,0
13
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Anëtar që nga qer 25, 2022

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