We are a tech company that is rapidly expanding and we are seeking enthusiastic customer service representatives who would like to work on this long-term project. Representatives will be responsible for providing our customers with expedient, professional and empathetic support.
Preferred Skill Set:
*Excellent customer service skills including empathy and the ability to troubleshoot issues
*An analytical mindset that can recognize patterns and anomalies
*Excellent communication skills with the ability to explain issues via text or over the phone
*Ability to multitask and juggle issues without letting things slip
*Previous customer call center experience. Must be comfortable answering phones! No exceptions!
*Previous dispatch experience preferred
*Must speak fluent English. Any other languages are plus.
Monday - Sunday (5 working days per week max)
Hours: Depends on the needs of business but you will have to be available to take any shift- the schedule is published 3 weeks in advance.
Full-Time availability only
All training and instructions will be provided during the first week. Also, you will have 30+ CSRs on your team to help you.
What We Offer:
*A position that offers a variety of career and resume building experience
*Opportunity to contribute to a ground level startup backed by top investors
*Scale with a rapidly growing organization, with opportunity for growth
*Work with a team of fun and motivated coworkers
*We are based in the USA and our department is open 24/7.