Customer Service Representative

We are a tech company that is rapidly expanding and we are seeking enthusiastic customer service representatives who would like to work on this long-term project. Representatives will be responsible for providing our customers with expedient, professional and empathetic support.

Preferred Skill Set:

*Excellent customer service skills including empathy and the ability to troubleshoot issues

*An analytical mindset that can recognize patterns and anomalies

*Excellent communication skills with the ability to explain issues via text or over the phone

*Ability to multitask and juggle issues without letting things slip

*Previous customer call center experience. Must be comfortable answering phones! No exceptions!

*Previous dispatch experience preferred

*Must speak fluent English. Any other languages are plus. 

Monday - Sunday (5 working days per week max) 

Hours: Depends on the needs of business but you will have to be available to take any shift- the schedule is published 3 weeks in advance. 

Full-Time availability only

All training and instructions will be provided during the first week. Also, you will have 30+ CSRs on your team to help you. 

What We Offer:

*A position that offers a variety of career and resume building experience

*Opportunity to contribute to a ground level startup backed by top investors

*Scale with a rapidly growing organization, with opportunity for growth

*Work with a team of fun and motivated coworkers

*We are based in the USA and our department is open 24/7.

Aftësitë: Regjistrim të dhënash, Trajtimi i Email-eve, Shërbimi telefonik

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Rreth Punëdhënësit:
( 0 përshtypje ) United States

ID Projekti: #16767576

10 profesionistë freelancer dërguan një ofertë mesatare prej $8/orë për këtë punë


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