I am a flexible and experienced Customer Service, Helpdesk Technician and User Administrator with excellent time management skills. I am a good communicator with proven inter personal skills and am used to working in a team whilst also being capable of using own initiative. I am skilled In dealing with problems in a resourceful manner and negotiating to achieve beneficial agreement. I am always enthusiastic to learn and undertake new challenges.
I have worked as a Helpdesk Technician Level 2 and as a User Administrator. I am knowledgeable to Active Directory, Exchange console, MS Office applications, Lotus Notes, Oracle and Citrrix applications.
I have skills specifically for technical support and customer service.