I have been trained and I possess over 10 years of experience in Customer Service managing inbound and outbound calls and customer service inquiries, generating sales leads that develop into new customers and identifying and assessing customers’ needs to achieve satisfaction.
I am customer oriented and I possess the ability to multi-task, prioritize, and manage time effectively. I have excellent communication skills.
I follow instructions and pre-established guidelines so as to perform the functions of the job efficiently and effectively. I am also a quick study and a target driven individual with a strong sense of responsibility.