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Customer service executives for ecommerce website to reply over the support tickets raised by the customers.

$10-30 USD

Mbyllur
Postuar over 5 years ago

$10-30 USD

Paguhet në dorëzim
Need customer service executives who support customers over email tickets. Can reply only to 100-200 tickets in a day and you can work from your home as well. Fluent in english and supportive.
ID e Projektit: 18139684

Rreth projektit

51 propozime
Projekt në distancë
Aktive 5 yrs ago

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51 freelancers are bidding on average $42 USD for this job
Avatari i Përdoruesit
Hi, I am ready for your Customer service executives for ecommerce website to reply over the support tickets project. Already I have completed over 170 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task. Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period. Waiting for your response. Thanking You. Regards Amir
$15 USD në 1 ditë
5,0 (20 përshtypje)
4,7
4,7
Avatari i Përdoruesit
I have the best working experience being as Virtual Assistant for Customer service executives for e-commerce website in few worlds most reputed agency like CASE FARMS CHICKEN, Digital Hothouse, WORLD SPA NETWORK and so on. I can work perfectly by following your time format. I have understood, I have to work daily 8 hours for the project as VA. But the question, is there any weekend or 30-days a month I have to work? Few more questions as - " The volume of answers to give is really limited (100-200 chats each day, nothing hard) " Q-1 = 100-200 Live Chats each day with the customer or 100-200 ticket resolve of customers complaint? Q-1A = Say at CASE FARMS CHICKEN, I was getting these types of questions to customers - "CK4567484873737777777G8/I want a list of your products now". Can I see a few sample questions of your customers that I should have to answer for the project for my better understanding? Q-2 = To provide support, will you provide me Pre-formatted question-answer sheet? Q-3 = IS it daily paying Job or what else ? how You will pay? Q-4 = For writing the knowledge-base of the website, will you provide me required materials for research? As I have worked for CASE FARMS CHICKEN as customer service Virtual Assistant, They gave me access in a smartphone app and I was able to provide support through that, will you be providing such feature?
$15 USD në 1 ditë
4,7 (7 përshtypje)
3,9
3,9
Avatari i Përdoruesit
Hello, Hope you are doing well, I am here with the similar experience of working as a Customer service executive and I believe I will be the best fit for this position. I have handled similar jobs before as well so I will not find any challenges to handle this position. I am a hardworking and efficient worker. Let's discuss to proceed further. Waiting for your prompt response. Thanks & Regards, Hiren.
$25 USD në 1 ditë
5,0 (2 përshtypje)
3,0
3,0
Avatari i Përdoruesit
Dear Hiring Manager I'm an 24 hours available freelancer with fluent English writing and speaking as well. I'm interested to work as customer support executive, I can respond to support tickets all the day. can we discuss more over chat. can you please give me this opportunity thanks
$15 USD në 1 ditë
4,4 (5 përshtypje)
3,1
3,1
Avatari i Përdoruesit
I have around 7 years experience as application support analyst wherein I worked on full time as well as part time projects. • Majority of experience lies in technical support, phone/email/chat support, SQL queries, troubleshooting, debugging and manual testing. • Worked as Operation Manager for a real estate portal, online shopping platforms. • Got experience in social media promotion, marketing on social media, sales activities promoting new features/modules/apps to customers. • Experience in web research and lead generation. • Wide technical exposure ranging from industry standard tools (Clarify, Support Zone), languages (PL/SQL, Java, HTML, ASP), Databases (Oracle and SQL), Crystal Report, Great Plains, Weblogic to proprietary applications and languages • Exposure to ITIL framework and best practices • Worked as a single point of contact with minimal supervision
$15 USD në 1 ditë
5,0 (1 review)
2,2
2,2
Avatari i Përdoruesit
Hi, after reading the job requirements I feel I can be the best option as I am having more than 7 years experience in customer support and answering queries via Email/chat & phone. Let me know your question if you have for me.
$15 USD në 7 ditë
4,0 (2 përshtypje)
1,8
1,8
Avatari i Përdoruesit
It can be possible for them who have speed in computer typing
$35 USD në 2 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Medior Customer Service&Support specialist Only able to work from home. High experienced customer service and support.
$25 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello there, I am a professional journalist, but since I started freelancing actively, in March this year, I am doing gigs on data entry, webshop promotions, email marketing, and online store managing, customer support. My experience in data entry, google sheets, and all those administrative stuff is very rich. I am 100% sure that I can deliver your work on time and error free. Also, I would like to point out that, I have 3 ongoing projects that I am working on since March (data entry, CS support - email and chat-, marketing) which shows that I am very responsible and I prefer looking for ongoing projects rather than short-term once. I am a fluent English speaker, I don't use so-called sub-freelancers, so each work that I take I do it my self. If needed references can be provided. Also, my hours of work are very flexible, so is my hourly rate. I hope that you will conceder me, and give me an opportunity to introduce my self to you. Looking forward to hearing back from you. Sincerely, Jelena p.s. I just posted a bet according to your project budget. I would prefer an hourly rate with freelancer time tracking and screenshots.
$30 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Expert in Virtual assistance, expert in handling client queries and complaints, have experience in customer support through emails and live chats. Expert in MIS and stock management, invoicing, have been working as website manager for an Australian e commerce website. Experienced MBA and expert in Excel as well
$30 USD në 26 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hey, Hope you are doing good, I have got 6 years customer service experience in a multinational company i can do this task for you according to your requirements, please consider my profile for this project , Looking forward to hear from you soon.
$20 USD në 2 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I had a brand with webpage so have experience in replying and supporting customers. I have advanced english level as I eork remotly for US. I will be able to do this job and as fast as possible to be efficient. Thank you.
$15 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I am new here but I am a fast learner. I have an experienced in BPO for over 6 years. I can complete any task on or before the deadline. I am focus and reliable. Hope you can give me a chance to work with you.
$83 USD në 5 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I´m Mariana and I work as a Tester. My expertise is exactly in the customer support field and best practices. I worked in a Continous Improvement Team from a software company where I developed all the manuals and processes to execute the testing tasks, as well as support for all the users. I work with Zendesk, Trello and Jira, so that´s not a problem. I think my skills match perfectly with your requirements. Thanks for reviewing my application.
$35 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Why am I the only person who seems to have to do this. I can easily respond to e-mails daily. I keep unusual hours and almost never sleep. I can show you how my skills would be an asset to you.
$12 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello, I read your project I think my expertise will be of immense value to you and your organization. I have the requisite skills for customer support and e-commerce business. However, will you be offering any form of training to the freelancer you award the project to? I'm well-schooled with great interpersonal and communication skills and can confidently carry out this task in a professional manner. Chat me up with more details about this role. Thanks Imade Ohenhen
$30 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi Team , Good morning ! I am interested in this project . I have experience in order management, customer service and sales commission. I am hardworking and provide my dedication to the project
$25 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
$25 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi! I would be happy to help you with your customer service requirement. My long years of experience in all aspects of Sales and Marketing has honed me into becoming an expert in customer service, whether via email, telephone or face to face interaction. My bid is flexible, as I would still need to get more details about the project. Thank you, and I look forward to hearing from you soon.
$30 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
i have done this very similar kind of work for a client in the US (Gullien Global LLC). So i am very confident that i can carry out this at the best. I have also got an award for Outstanding in Excellent customer service out of 150 employees from Met Technologies Pvt Ltd which i can provide if you request for and can also cross verify with the owner of this multinational company (Kunal Gupta)
$25 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0

Rreth klientit

Flamuri i ROMANIA
Romania city, Romania
5,0
2
Anëtar që nga tet 2, 2016

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