Hi, I am Shao Ren, I see you have a need for a Chinese to English translator to look into the procedures of using a Chinese courier site. I definitely feel that I can offer you the best bang for your buck, and here's why:
1) I'm Malaysian, that may not mean much, but I've been learning, speaking and communicating in both Chinese and English since I was born. I'm fluent in both the languages, and can definitely deliver. I have done prior translation work for cosmetic and vacation companies, and as such can guarantee that I have the skills you need.
2) Having spoken both English and Chinese for such a long time, I do not use machine translation. I use English (at work as tech support) and Chinese (when hanging out with friends and family) on a daily basis, thus I can guarantee the accuracy of my work. Naturally, proofreading is part of the job, and I will ensure that no mistakes occur.
3) I have worked as a video editor in a TV commercial making team before, and thus I am qualified for the 2nd part of your task, where a video needs to be made to show the steps to be taken. I also have access to a microphone, used in my audio recording job on the side, which can give good audio quality to the video as needed.
I hope that we can get the chance to work together. If anything I said feels that it could help, feel free to let me know! Here's wishing you a great day.