Hello
Thank you for considering me for your Freshdesk application project. Based on the requirements you have provided, I can offer my services for a fixed price of $2500.
This will include:
- Development of a custom Freshdesk application that will track the custom metrics as defined in the project description.
- Implementation of the three metrics as described, including the ability to choose an agent, date range, and metric to calculate.
- Creation of graphs showing daily, weekly, monthly, and yearly data within a date range, with the option to show underlying data.
- Implementation of a table for metrics 1 and 2, including ticket ID, subject, response time, and date/time, with ticket ID as a link to the ticket.
- Implementation of a table for metric 3, including ticket ID and subject.
- Implementation of a place to enter business hours for each day of the week, as well as the ability to select specific dates as off days.
I have experience with Freshdesk app development and can assure you that I will complete the project efficiently and effectively. If you have any questions or would like to discuss the project further, please do not hesitate to contact me. Thank you for your consideration.
Obrad