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Custom Freshdesk analytics app

$30-250 USD

Mbyllur
Postuar about 1 year ago

$30-250 USD

Paguhet në dorëzim
The project is to create a freshdesk application that will track custom metrics as defined below. 1 Average agent response time during business hours as defined below. For each agent response check the amount of time between this response and the previous response. However, only, if there was a ticket open assigned to this agent. If agent responded at 9:00 and next response was at 10:00, and there was only an open ticket assigned to him, at 9:30, then the response time is 30 minutes, not one hour. 2 Amount of responses above x time. This is the amount of responses that response time during business hours is greater than X. As defined above. 3 Tickets left open at the end of business hours. These are tickets that are left in open status at the end of the business hours each day. The application will have the option to choose an agent, and a date range and one of the 3 metrics defines above. It will then calculate for the agent and date range. In addition, the application should show graphs showing daily, weekly, monthly, yearly within a date range. It should have the option to show the underlying data. For 1 & 2, A table with ticket id, subject, response time, date/time. Ticket id should be a link to the ticket. For 3 a Table with ticket id’s and subject. The application will have a place to enter business hours. This business hours should not be what freshdesk considers business hours. Some place to enter for each day of the week the business hours. And some place to select random specific dates as off days. The application should be a freshdesk custom app. [login to view URL]
ID e Projektit: 36284418

Rreth projektit

35 propozime
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Aktive 11 mos ago

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35 freelancers are bidding on average $178 USD for this job
Avatari i Përdoruesit
** I am a Full Stack developer and available for quick discussion ** Hello Greetings of the Day!! Yes, I will surely create Custom Freshdesk analytics app I will perform the following tasks perfectly . I am ready to get started immediately I have full time and required skills to carry out your project with high quality in time. >. My expertise: UI/UX design/development Frontend development Backend development Database development API Integration/development CMS/CRM development E-Commerce development Server development Flutter/React native app development SEO/Digital Marketing Expert AI/ChatGPT >. Please have a look at my profile: https://www.freelancer.com/u/Rekhathakur Thanks for taking the time to consider my proposal. Let's chat soon! Rekha Thakur Note: The budget will be quoted after the discussion.
$250 USD në 7 ditë
4,9 (68 përshtypje)
7,3
7,3
Avatari i Përdoruesit
I have a few questions in relation to the specs of the project. Could we please have a word? My Skills: PHP and Full Stack Development
$30 USD në 7 ditë
4,8 (135 përshtypje)
6,8
6,8
Avatari i Përdoruesit
Hi, my name is Muhammad and I'm a freelancer working with over 200 successful projects. I've successfully completed many projects that focus on speeding up websites, so I'm confident that I can get your site running fast. please don't hesitate to let me know as we have tried all of them already and none have worked to improve your website's performance. I am also experienced in WordPress, mobile App Development, PHP, CSS, HTML5/CSS3/Bootstrap/Jquery/Ajax, and more. My skillset includes the successful completion of projects related to Blockchain, Share Point, Asp.Net, ERP Solutions, and more. I understand from reading your description that you are looking for someone with really good WP skills so you can count on me to get the job done properly once and for all. My success rate with freelancing is 20% (which is why you want me), so you can be sure that I will be able to deliver high.
$250 USD në 20 ditë
4,9 (106 përshtypje)
6,4
6,4
Avatari i Përdoruesit
?Greetings! I have read your description carefully and understand what you actually need. I am an experienced developer and can handle this project easily and in perfect manner. I am available now and can start right away, I will develop it in the least time. I am an experienced and professional developer so everything will be well managed. I assure you the work will be provided with quality. Waiting for your response, feel free to get in touch. Thanks!
$250 USD në 5 ditë
5,0 (3 përshtypje)
5,3
5,3
Avatari i Përdoruesit
Hi there, I am Rashid. Hope you are doing great. Firstly about the Custom Freshdesk analytics app that I have a great experience in it. I am very confident to pull it off once awarded. I have good experience in PHP and Full Stack Development. I am a Full stack developer with a team of experienced developers, So it would be my pleasure to build long term relationship with you. All my skills are related to this particular project. Please let me know what is needed to secure the bid! Thanks for your consideration. Rashid Amjad.
$250 USD në 8 ditë
5,0 (17 përshtypje)
5,4
5,4
Avatari i Përdoruesit
Hello B. H., We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP Please come over chat and discuss your requirement in a detailed way. Regards
$140 USD në 7 ditë
5,0 (6 përshtypje)
4,9
4,9
Avatari i Përdoruesit
Hi, B. H.. Hope you're doing well. I am quickly responding to your job as I am the right fit for your project. More specifically, I have done similar project before. I have ✔ Rich experience in Full Stack Development and PHP ✔ Solid understanding of this project I could complete this project within the given deadline perfectly. Please contact me. I am ready to start your job right now. Look forward to hearing from you. Thanks!
$150 USD në 3 ditë
5,0 (6 përshtypje)
4,4
4,4
Avatari i Përdoruesit
Hello Thank you for considering me for your Freshdesk application project. Based on the requirements you have provided, I can offer my services for a fixed price of $2500. This will include: - Development of a custom Freshdesk application that will track the custom metrics as defined in the project description. - Implementation of the three metrics as described, including the ability to choose an agent, date range, and metric to calculate. - Creation of graphs showing daily, weekly, monthly, and yearly data within a date range, with the option to show underlying data. - Implementation of a table for metrics 1 and 2, including ticket ID, subject, response time, and date/time, with ticket ID as a link to the ticket. - Implementation of a table for metric 3, including ticket ID and subject. - Implementation of a place to enter business hours for each day of the week, as well as the ability to select specific dates as off days. I have experience with Freshdesk app development and can assure you that I will complete the project efficiently and effectively. If you have any questions or would like to discuss the project further, please do not hesitate to contact me. Thank you for your consideration. Obrad
$140 USD në 7 ditë
5,0 (2 përshtypje)
3,5
3,5
Avatari i Përdoruesit
Hello Sir, How are you? I am highly skilled in developing custom applications that integrate seamlessly with Freshdesk. I have worked on several projects that involved creating custom metrics and tracking systems, which makes me an ideal candidate for this position. As per the project requirements, I have a good understanding of the process involved in calculating agent response time during business hours and the amount of responses above X time. I can also create an application that tracks tickets left open at the end of business hours. I understand the importance of providing real-time data and visual representations, which is why I am confident in my ability to create graphs for daily, weekly, monthly, and yearly data within a specific date range. I am confident that I can complete this project within the given timeframe and ensure that the application meets all the requirements specified in the job description. Looking forward to hearing you soon. Sincerely, Hemant
$180 USD në 28 ditë
5,0 (12 përshtypje)
3,6
3,6
Avatari i Përdoruesit
Hi! I am a Full stack developer. I came across your post and I have done many projects like that and I believe that my professional skills and working experience make me eligible for this project. Lets have a quick chat. Thank You Bilal.
$200 USD në 5 ditë
5,0 (2 përshtypje)
2,8
2,8
Avatari i Përdoruesit
Esteemed! I am confident in my ability to successfully and promptly complete your project entitled Custom Freshdesk analytics app, having thoroughly reviewed all details and descriptions. I aim to save your valuable time by letting my work speak for itself. If you are interested, please do not hesitate to contact me to discuss your project further during a brief 10-15 minute call. My portfolio and reviews can be found here: https://www.freelancer.com/u/grafixdot Thank you for considering my proposal. Best regards, Sheraz N.
$100 USD në 1 ditë
5,0 (1 review)
2,2
2,2
Avatari i Përdoruesit
Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on PHP, Full Stack Development Lets connect in chat so that We discuss further. Thank You
$190 USD në 7 ditë
5,0 (2 përshtypje)
1,0
1,0
Avatari i Përdoruesit
Hello, How are you? I have reviewed your requirement and I understood what you want. I have rich experience in PHP, JavaScript, HTML, CSS, etc. So I can deliver the best result asap. Please contact me to discuss more details, so let's talk over chat here Best Regards Darren
$140 USD në 7 ditë
5,0 (1 review)
0,7
0,7
Avatari i Përdoruesit
GREETINGS DEAR CLIENT, CERTIFIED EXPERT IN NAMED SKILLS, Dear Client, I have Keenly gone through your project requirements as given in your project description. I gladly inform you that i am in possession of all clearly stated required skills (Full Stack Development and PHP) as this is my area of professional specialization having completed all engineering certifications and developed adequate experience in this field. I humbly request you to consider my bid for professional and quality services always, with no timeline and quality excuses, and 100% client satisfaction guaranteed. Message me we discuss more about the project. THANK-YOU and WELCOME.
$250 USD në 3 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello B. H., My name is Ivan and I'm a full stack developer with 5 years of experience. I've read your project description and I'm confident that I can provide you with the custom Freshdesk analytics app you are seeking. I understand that you need the app to track custom metrics such as average agent response time during business hours, amount of responses above X time, and tickets left open at the end of business hours. The app should also have the option to choose an agent, date range, and one of the three metrics, as well as display graphs showing daily, weekly, monthly, or yearly within a date range, with the option to show underlying data as a table with ticket IDs and subjects. I'm also aware that you need a place to enter business hours which will override what Freshdesk considers business hours. I have the experience and the necessary skills to develop this app for you. I will go beyond the expectations and deliver the project with quality and on time. So, if my offer interests you, please don't hesitate to contact me, I'm ready to start working right away. Thank you for your time and consideration,
$170 USD në 7 ditë
0,0 (1 review)
0,0
0,0
Avatari i Përdoruesit
◈◈◈◈◈◈ Choose me to be succeed ◈◈◈◈◈◈ I have 7+ years of rich experience in Full stack using PHP/Laravel and have already done 10+ projects. I value quality and speed together in the work and you will have the best results until deadline. I can do it perfectly for you and you can start right now. skills. Review my profile so that know and check me. ✔️ I am looking forward to working with you. Thank you.
$180 USD në 75 ditë
0,0 (0 përshtypje)
0,0
0,0

Rreth klientit

Flamuri i UNITED STATES
Lakewood, United States
5,0
4
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Anëtar që nga dhj 2, 2015

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