Good Day! I am Catherine from Manila, Philippines home of most Call Center Agents. I am a Tenured Call Center Agent and has more than 5 years of working experiences in Sales and Marketing, Customer Service, Appointment Setter, Lead Generator, Technical Support Specialist, Data Entry and Administrative Jobs. I had several Training's mainly to enhanced and developed more of my skills as a call center agent. Mentoring, Shadow calls, refresher and short courses for Phone Etiquette, proper call handling, American geography and culture, basic phone handling, Data collection,lead research and the likes. I am professional when it comes to work. I come in time and prepared. Salary is not my top list. I am always eyeing for a stable and long term job to keep and will be my everyday life. I am persistent and persuasive like a sales representative always do. I am very patient like a customer service representative who listen and understand each complains and address clients the best way we can. I am a typical type of employee who cares a lot about the job not just logging in and out doing the task end of shift. Its always been a routine for me to ensure that I did the job right to the best of my ability. If there is something I do not understand I ask questions. Now tell me more about you and your business and let me showcase you my skills and what I can do for your business.