Effic Business Services Pvt. Ltd. Is hiring centers to manage Seller Acquisition and Onboarding operations for e-commerce
Marketplace covering the following set of activities. The scope of work involves inviting
qualified sellers (manufacturers, dealers, distributors, retailers) across various verticals
to participate with our reputed e-commerce marketplace and assist seller's to list a
minimum of 25 products to the e-Commerce platform and go live.
FOS Operations will involve the following:
1.1. Lead Generation + Seller Onboarding: The Vendor has to identify the sellers
basis the requirement specified by e-commerce marketplace
a. Specified Vertical and Category with specified attribute selection that is
shared
b. Generate the Lead from the required verticals and facilitate seller go live
C. Ensuring that the seller is bringing in the required number of listings as
defined for that vertical
e. Onboard the seller by assisting them on the following aspects
i. Registration on Seller Portal
ii. Uploading the required documents
iii. Assisting in cataloging and listing
iv. Assisting in Stock update and pricing
v. Order Management System
2. Center profile: The center should have FOS agents who are skilled to handle the
acquisition and onboarding of new sellers to the Marketplace, by interacting with the
sellers face to face and through various channels of communication and assisting the
sellers on various aspects of the Marketplace platform. FOS Consultants should have the
basic skills to use a computer/laptop with basic usage of MS Excel, Internet and typing
skills. Their skills should also include the ability to persuade and convince sellers to
come on board. Consultants to be able to speak English and Hindi fluently. Fluency in
regional language will be required based on the zone that the Consultant is working on.
3. Infrastructure:
a. All Hardware including laptop, broadband, WiFi, internet dongle, Software (including MS
Excel) for training the Sellers or for any administrative/other purposes need to be provided
by Centers to their FOS Consultants and will not be billable to Effic
b. CRM access will be provided by Effic
c. Physical work facility for the FOS Consultants to be provided by the Center
4. Approach: FOS will support bringing in the right selection on to the Marketplace by
following up on your own leads or the leads shared by Effic, go out into the market and
onboard sellers from required verticals and zones and onboard them to marketplace.
Effic will share a list of focused verticals along with the required number of listings per
vertical.