Customer Service/Order Entry

Mbyllur Postuar 4 vite mё parё Paguhet në dorëzim
Mbyllur Paguhet në dorëzim

Customer Service supports various Litehouse departments, including Sales, Scheduling, Warehouse, acting as a liaison between Litehouse and the customer. The CS department manages the life cycle of an order from entry to delivery.

Guiding Principles – Culture – Service:

1. Responsible for driving the Litehouse culture through company

guiding principles

2. Accountable for outstanding Customer service to all internal and

external Customers

3. Develop and maintain effective relationships through collaboration

and consistent timely communication

4. Help uphold a “Team Member” environment supporting others with

positive behavior

Essential Job Functions – Duties and Responsibilities

1. Serve as liaison between customer and/or broker and various depts. i.e.: transportation, scheduling, sales, production, warehouse etc.- 40%

2. Order entry and inform customers of prices, delivery dates, anticipated delays and any additional information required- 40%

3. Communicate/confirm total cost of orders in a timely manner- 10%

4. Maintain records for future research- 5%

5. Assist Accounts Receivable with deduction research- 5%

6. Responsibility to adhere to Food Safety policies and report food safety and quality concerns to their supervisor. - On-going

7. Other activities and duties as assigned.- On-going

Supervisory Responsibilities

1. none

Minimum Qualifications Required to Perform Work:

1. Education: High School diploma or GED equivalent, one-year job related experience

2. Certifications : none

3. Experience: familiar with Microsoft office products, (Excel, Access) Ross, Smart Client a plus

4. Must be accurate, timely with attention to detail

5. Must have strong innovative problem solving and analytical skills

6. Ability to learn quickly, think creatively and prioritize duties

7. Must have strong verbal and written communications skills with ability to express ideas effectively and efficiently

8. Must have excellent interpersonal and organizational skills

9. Ability to establish & maintain effective working relationships with all contacts inside and outside of the company.

10. Ability to meet attendance requirements

Travel Requirements:

1. Travel up to 0% of the time should be expected.

Physical Demands

Sitting 100% Walking 0 % Standing optional

Near Acuity Speaking – Ordinary Speech Hearing – Ordinary Conversation

Manual Dexterity – Computer Keyboard Fingering

Work Environment: Normal Office Environment

Exposure to fluorescent lights

Moderate noise level

Litehouse,Inc. is a 100% Employee Owned Company

Analizë Biznesi Shkrim materialesh biznesi Menaxhim projekti Kërkim Shkrim kërkimor

ID Projekti: #19245295

Rreth projektit

5 propozimet Projekti në distancë Aktiv 4 vite mё parё

5 profesionistë freelancer dërguan një ofertë mesatare prej $494 për këtë punë

AhmedHussein86

Hello, I have read your project details and I believe that I can help you bring your project to life in the best way possible. I have 15+ years of experience in branding, php Web developer and Branding consultant wit Më shumë

$555 USD për 10 ditë
(5 Përshtypje)
4.1
RajkumarElango

M.SC-Grad Cafe entrepreneur runs my own continental cafe from a brief background of 16 years into IT ================== Worked for only 3 Major IT banners in Bangalore, India for 16 years and now started up with Më shumë

$555 USD për 10 ditë
(0 Përshtypje)
0.0
kishore78654

I love my work Relevant Skills and Experience Hard work. Pleasing personality

$555 USD për 2 ditë
(0 Përshtypje)
0.0