A good day to you,
My name is Toby, i worked for the BPO industry for 3 yrs as a billing specialist, product support, and been also part of retention and technical team the client was able to provide a tool/software that could handle all those workload they just needed a qualified person to handle it and i was a proud member of that specialized team,
Because of that I gained important phone support experience in those years, I definitely can be of help for your customer service department and because of my broad experience with different roles you can assign me to almost all aspect of customer service
Also I’m a customer problem solver, I’ll find a way to go beyond in helping those in need within the limits of company/institution jurisdiction