Hello,
My name is Aleksandra and I'm a Market & Customer Insight Specialist. For the past four years, I've been working as a part of the Voice of the Customer Team, aiming to bring market and customer knowledge to the product, marketing and sales teams to assist in assessing the commercial and strategic side of the business.
Whiles the description provides me with some background information, if I'm to work on this project I would need further explanation on:
- What is your research/ business objective?
- What are the key research questions?
- Who is the target audience? How do we source the contact details of the research participants?
- What will be the participant recruitment (email, direct mail, phone, online, face-to-face)?
- Do you have a research software for conducting the survey?
- What type of analysis do you require (raw data only, top line, in-depth, pivot tables)?
- Do you require formal presentation?
I look forward to hearing from you.
Best,
Aleksandra