Hi
After reviewing the job post and the description I believe I am the best fit for this role. I have been working as a virtual assistant and customer service agent for the last 10 years and have worked with many clients from the US and Canada.
My relevant experiences for this project are,
I have worked for an online flower shop to provide phone support, answer queries, take orders, set appointments, handle complaints, resolving disputes and follow-ups. I was also helping with order management, order processing, talking to vendors and partners, handling payments, and communication.
I can manage emails, setup campaigns, respond to incoming emails and do all the remaining tasks as per your guidelines and instructions.
I got fluent English speaking skills and great experience in professional writing and communication.
I have great multitasking abilities, I can execute multiple tasks at a time quite efficiently.
Moreover, I always provide excellent service quality and ensure to deliver customer happiness. I go above and beyond to overachieve my goals by putting in extra efforts.
I will look forward to working with you. Let's set up a good time to discuss details and see how should we proceed.
Best
Nasir