Find Jobs
Hire Freelancers

Customer support

$8-15 USD / hour

Mbyllur
Postuar over 3 years ago

$8-15 USD / hour

**You are required to have Freshdesk, Shopify, Aliexpress and google Sheets and Docs experience** You will need to be available for graveyard shift.(9am-5pm EST) As a Customer Service Agent, You will work under the Customer Service Coordinators guidance. The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, Giving customers information about products, and processing returns. Essential Duties and Responsibilities: Answer customer service emails Locate and track packages Make changes to orders - Per the customers request Other assigned Customer Service duties Requirements: Fluent or Native in the English Language Proven working experience as a Customer Service Agent Results driven sense of urgency, and a high standard of professionalism Experience using: Google sheets, Docs, Freshdesk, Shopify, and aliexpress
ID e Projektit: 26372767

Rreth projektit

65 propozime
Projekt në distancë
Aktive 4 yrs ago

Po kërkoni të fitoni para?

Përfitimet e ofertës për Freelancer

Vendosni buxhetin dhe afatin tuaj
Paguhuni për punën tuaj
Përshkruani propozimin tuaj
Është falas të regjistrohesh dhe të bësh oferta për punë
65 freelancers are bidding on average $10 USD/orë for this job
Avatari i Përdoruesit
Hello there, I am Data Entry Operator from Philippines, a graduate of Computer Science, and am very familiar with Data Entry, Data Processing, Virtual Assistant, Google Docs, MS office and Web Researching. I am hardworking, detail oriented, disciplined and have a lot of patience which I think a great factor and needed for this job. I am willing to learn new skills. Moving forward, I can dedicate full time to your company, and my daily hours are negotiable. I’m very excited to assist you in making this project successful. Please feel free to contact me directly to discuss this position further. Best Regards,
$12 USD në 40 ditë
5,0 (70 përshtypje)
6,4
6,4
Avatari i Përdoruesit
Hello, I have interest about your job. I can offer you experience with lot of similar projects. I am working as an assistant of concierge service so customer support is my daily routine. I know Shopify, Aliexpress and Google sheets well. We can discuss more if you like to. With kind regards, Ivona
$12 USD në 40 ditë
4,9 (6 përshtypje)
6,1
6,1
Avatari i Përdoruesit
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and creative WordPress developer with a strong history in website management and development. Experienced in SEO and PPC campaign creation. Expert in all aspects of WordPress website creation, including design, plug-ins, and implementation. Skilled in creating engaging and interactive websites. I do have previous experience in customer support for over a year. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Managing the email list of the company. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity.
$10 USD në 40 ditë
5,0 (20 përshtypje)
5,2
5,2
Avatari i Përdoruesit
Hi, I am a tech savvy native who has exceptional communication skills in English both written and verbally. This is the perfect job for me as I am very familiar with the shopify ecomerce platform, Google sheets, docs, Freshdesk and aliexpress. I am also available to work the specified hours each day on a weekly basis (9am-5pm EST). I welcome the opportunity to further discuss with you on how I may bring added value to your project. I appreciate your consideration and thank you for your time. Regards, Charlton
$8 USD në 40 ditë
5,0 (7 përshtypje)
4,5
4,5
Avatari i Përdoruesit
Hello I am interested to work in this project I have experience doing jobs as virtual assistant, customer service, data entry, accounting, and other activities more, I am available to start immediately, available to work as many hours as necessary, I offer 24/7 assistance, available in the time zone you request. Please give me the opportunity I am very responsible. I will do an excellent job. Please give me the opportunity I very much need to work.
$12 USD në 40 ditë
5,0 (3 përshtypje)
3,5
3,5
Avatari i Përdoruesit
Hi, I have reviewed your project description . I worked as Customer support associate for different organisations over the past five years. I've good knowledge on Excel, Google sheets, drop shipping. Relevant Skills and Experience Customer support Excel & Google sheets dropshipping Chat support Great typing speed (40 wpm) Flexible with Timezones
$13 USD në 40 ditë
5,0 (1 review)
2,5
2,5
Avatari i Përdoruesit
Dear Mr./Mrs., I have over 4 years of Customer Service experience for a small business in my country. I am able to politely and calmly respond to any enquires that come in my way. I also have experience with Google Sheets, Docs, Shopify, and Aliexpress, but only with Zendesk, not Freshdesk. Those tools are similar and I am a fast learner, so I will quickly adapt to the new working environment. Furthermore, I am an energetic, reliable, tech-savvy person, that enjoys helping people and handling the workload with speed and precision. Looking forward to speaking with you. Kind regards, Lucian
$8 USD në 40 ditë
5,0 (4 përshtypje)
2,7
2,7
Avatari i Përdoruesit
Welcome Here! Are you looking for a professional customer service representative for your Shopify store? If yes, welcome…! It must take you a while to get hear. So let me take this great opportunity to give you a warm welcome. My services include; · -Customer service Email response · -Creating customer orders · -Tracking customer Orders · -Re-sending customer orders · -Refunding cases · -Social Media contacts -Zendesk mail support -Customer Order Fulfillment Why me? · 24/7 Availability · Infinite Revisions · Quick Responses · Customer Satisfaction If you have any questions about my services you can contact me. Your contact will be highly appreciated. I’ll reply to you ASAP Let's join!
$8 USD në 40 ditë
2,1 (3 përshtypje)
2,9
2,9
Avatari i Përdoruesit
Hi there, Thanks for posting this project! I'm really interested in working with you as soon as possible, and I believe I'm the right person for the position, because I have the right skills set and experience. I've worked remotely as customer service agent with various clients from the US, Australia, and Europe for more than two years now, and I'm familiar with many remote working tools, such as Slack, Zoom, Google Hangouts/Meet, Skype, Calendly, Trello, and etc, along with major support helpdesks, such as Zendesk, Intercom, Front, Freshdesk, Groove, JIRA, etc. I am also VERY familiar with Shopify and some order-fulfillment softwares. Let me know if you need more information about me, and looking forward to hearing from you soon! Best, Isma Noor
$12 USD në 40 ditë
5,0 (1 review)
0,6
0,6
Avatari i Përdoruesit
Hello, I am a focused professional who has been consistently praised as hard-working by my co-workers and management. Over the course of my 8-year career, I've developed a skill set directly relevant to the role you are hiring for, including customer retention, customer service, customer satisfaction, and outbound calling. Overall, I have consistently demonstrated multitasking and communication abilities in every aspect of my role with my previous jobs. Hope to hear from you!
$11 USD në 40 ditë
1,0 (1 review)
1,4
1,4
Avatari i Përdoruesit
Hey! I have checked the job i.e Customer support & thoroughly understood the details i.e **You are required to have Freshdesk, Shopify, Aliexpress and google Sheets and Docs experience** You will need to be available for graveyard shift I am an expert Google Sheets, Virtual Assistant, Customer Experience, Shopify and Data Extraction programmer. Please contact me to discuss more about this project. Thanks & regards
$20 USD në 37 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I have 5+ years of experience in international customer service (BPO), HR recruitment, admin, and sales domain. My background includes providing friendly assistance to customers via phone, email, and live chat while successfully enhancing customer response strategies and managing overall customer service functionality and performing HR, admin duties of handling end to end recruitment process along with the recruitment empanelment with the clients in order to provide these clients best manpower services. I'm really interested in your project and I'm always ready to start your work immediately. As an expert, I'm sure i can finish your work in time as you want. Let's discuss more. Regards
$12 USD në 40 ditë
0,0 (1 review)
0,0
0,0
Avatari i Përdoruesit
HI, i am very glad to provide my services and i am expert in converting any data or file into PDF format I have a 3 years of experience in hadaling the customer with reputed company I am ready to start work immediately and provide the 100% quality of work in expected time.
$12 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I have a lot of experience in this work, you can give me this work and I will complete your work on time with honesty.
$9 USD në 10 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi! I am Darcy and I would like to be your next Customer Service Agent. I worked as a Customer Relationship Specialist for an international automotive company for almost 5 years and I believe I have the right skill set and experience to take your business to the next level. In addition, I also have experience as a VA for 2 and a half years, helping real estate company and plumbing/electrical business.
$10 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I am a full-time Full Stack Freelance having 7+ years of experience and have team working on Web App Developer-Designer (Specialising in CRM, ERP, Ecommerce, Website Developing & Designing, Android Apps, Ios Apps, web-apps). We're also proficient in the following technologies; Php, Laravel, Codeigniter, WordPress, Magento, shopify, python, Python scripting, Data scraping, Selenium testing, MySQL, PostgreSQL, Django, DRF(Django Template, rest API, rest framework, unit test cases), artificial intelligence, machine learning, Java Developing, image processing, open cv, Deep learning, Sentimental analysis, Data science, Blockchain Developing, React Native, React js, nodejs, Angular js, Angular (All version JS), Express js, backbone js, React native, Mongo DB, vuejs, IOS Developing, Android Developing, Asp.Net, SEO, google adwords and Digital Marketing. Our work speaks for itself. We pride on our client's satisfaction and we've finished more than 340+ projects.
$10 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hello, M name is Sophia, I'm a native English speaker and I'm very fluent in reading, writing and speaking English. Please review my call recording sample for proof. I'm also available for a phone interview as well if preferred. I understand you require a customer support representative experienced in using the shopping channels and administrative tools listed above to assist in regulating customer support activities from the hours of 9 am- 5 pm EST. I'm very familiar with these tools and websites, I've 3 years experience in customer support and 2 years in sales during which I handled customer support related roles ranging from order processing, appointment setting, email handling, live chat support, customer complaints resolution, social media chat support, project management and a whole lot more. I'm confident with my skills and experience, your customers will receive the adequate support required to maintain their loyalty and satisfaction to your products/services. I'll welcome the opportunity to discuss further on the duties and arrangements at a time of your choosing. I'm available to start immediately if hired and open to working overtime if required. Please feel free to contact me if my proposal meets your requirements. I look forward to your response. Regards, Sophia.
$12 USD në 40 ditë
0,0 (1 review)
4,2
4,2
Avatari i Përdoruesit
Hello, Your offer interests me. I have long experience as customer service in an agency. serious, motivated and able to manage the problem calmly. I perfectly shopify; Zendesk; Freshdesk, Gmail ... I speak French and English Do not hesitate to contact me for any collaboration.
$8 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
individual contributor and also as a team member. Collectively, all these skills put together makes me a complete package for this job. I have the experience and the attitude to excel. Relevant Skills and Experience I have experience in shopify. I have help many customers with there order’s processing, tracking, refund, exchange and used to provide all the information customer are looking for.
$8 USD në 30 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi, I have read your project and I believe I could be a valuable asset to your team and help you in the area of customer service and other VA tasks needed. I have experience in Shopify, Aliexpress, Google Docs and Sheets. I do not have experience in Freshdesk but I am a fast learner and can get up to speed as soon as possible. I am also native in the English language. Please feel free to message me in order to discuss how I can further assist you. Looking forward to working with you!
$9 USD në 40 ditë
0,0 (0 përshtypje)
0,0
0,0

Rreth klientit

Flamuri i MOROCCO
Marrakesh, Morocco
4,9
3
Mënyra e pagesës u verifikua
Anëtar që nga maj 27, 2019

Verifikimi i klientit

Faleminderit! Ne ju kemi dërguar me email një lidhje për të kërkuar kredinë tuaj falas.
Ndodhi një gabim gjatë dërgimit të email-it tuaj. Ju lutemi provoni përsëri.
Përdorues të regjistruar Punë të postuara
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Po ngarkohet shikimi paraprak
Leja u dha për Geolocation.
Seanca e hyrjes ka skaduar dhe ke dalë. Hyr sërish.