I've worked as a customer support in voice account for 6 years and 3 years in email support account i have skills specifically on this area. Able to communicate effectively in a fast-paced environment, can customer inquiries quickly, always aim for satisfaction ratings, able to multitask to better support my customers, can handle more than one chat at a time and able to reply to customer questions, research account activity and notes, troubleshoot any issues, provide supporting help documentation, and any number of other tasks.