10+ years of experience in voice and data network design, capacity planning, roll out, performance tuning, troubleshooting in small, medium and large scale mission critical environments.
Solution designing & implementation experience in different domains including Government / Private sector, Banking , Solution provider & Contact center, Telecommunication , Education. Health and Aviation Industry
Excellent communication & interpersonal skills in addition to excellent Team building & leader ship skills.
As Unified Communication Specialist augmented at X
Coordinate work with T and operational staff to evaluate, design, and deploy changes to UCC standards that optimize service quality and employee productivity within a large enterprise environment
Be engaged in a dynamic mission clinical environment, interacting with caregivers, providing support, and troubleshooting Network & Unified Communication Issues.
Manage the following Network & UC Technologies.
• Cisco/ Polycom Video Conferencing/Teleconferencing
• Cisco Unified Communication Manager
• Cisco Catalyst 3750 Switches.
• Cisco 5500 Wireless controllers.
• Cisco ISR 2951 Routers.
• Cisco Unity Connection
• Cisco Package Contact Centre Enterprise
• Easi SMS gateway solution
• Cisco Meeting place
• Cisco WebEx (On cloud)
Reference UC project deployed.
SRS school Dubai
DWC HQ DUBAI
Faysal Bank PAKISTAN