Senior ICT Engineer.
-Install, configure, test, and troubleshoot
networking solutions in a multi-department
environment.
Update Windows NT and Microsoft Exchange
Server to reflect current users.
Participated in Windows 2016 ,2019,2022
Server migration, moved users to 2003 server
environment.
Document all procedures carried out:
installation, configuration, testing and
troubleshooting of networking solutions.
Provide desktop support in a heterogeneous
environment that includes in excess of 4000
personal systems across several departments.
Install systems based on Mac OSX and
Windows for new employees, as well as
upgrades for existing employees, with custom
configurations on a per department basis.
Document all procedures carried out:
installation, configuration, testing and
troubleshooting of desktop solutions.
Setup and run the help desk for all PC related
support.