A Patient Service Representative

A Patient Service Representative is a professional responsible for scheduling patient appointments and making reminder calls to patients. They inform patients about delays or wait times to ensure they are seen on time while also updating their information at every visit. Patient Service Representative responsibilities include: - Greeting and directing patients to examination rooms - Scheduling patient appointments and making reminder calls - Informing patients about delays and wait times Requirements and skills - Proven work experience as a Patient Service Representative or similar role - Knowledge of medical terms and practices - Professional manner and appearance - Strong interpersonal and communication skills - Meticulous attention to detail - Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) - High school diploma or equivalent preferred