Customer Service

Job Description Supporting the Most Exciting and Meaningful Missions in the World Data Entry Clerk Opportunity for a Data Entry Clerk to join our team on our Federal Government contract. THIS SCA POSITION PAYS $16.78/HOUR The Data Entry Operator II is responsible for providing administrative support to those personnel supporting the adjudication process of individuals who have applied for immigration and citizenship benefits. Essential duties and responsibilities for the position include the following: Enters information from source documents directly into various government agency automated systems using formatted input screensModifies, updates, and corrects data contained in automated systems such as; applications, petitions, forms, supplemental documentation, decisions and other applicable documentsPerforms data inquiries and searches on automated systemsGenerates record and reports from these systemsPerforms name and identification number searches Provides responses to government agency to special inquiries, file extractions, conformance audits, and data-file reconciliation [login to view URL] the application of training, experience and judgement in selecting procedures to be followed in searching for, interpreting, selecting, or coding itemsThis position may require cross-training to support other departments such as Mail Clerk, File Clerk or General Office WorkerRequired Qualifications: Ability to obtain and maintain a government clearance (if not already cleared)Must be computer literate, be able to enter data at a reasonable rate, express or exchange ideas by the spoken wordMust pass the Baseclear Core Skills Computer AssessmentStrong attention to detail Other Essential Qualifications: Ability to work effectively and efficiently in a team environment and relate well to othersAbility to show initiative and commitment to the company’s goalsAbility to readily adapt to changing requirementsStrong commitment to performing and producing at the highest level of quality at all timesAbility to manage individual workflow effectively and improve processes when necessaryAbility to communicate clearly and effectively with coworkers both in written and verbal communicationsPositive attitude focused on customer satisfactionMinimum Experience, Education and Licensure: Prior experience working with the public is preferred. Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit or stand for long periods of time, stand; walk; use hands and fingers to handle, or feel objects, office equipment, or supplies. Use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must also be able to conduct repetitive body movements, push, reach, stoop and/ or bend and lift up to 45 pounds repetitively at times. Work Environment: This position is primarily performed in a traditional office environment, but may also include all other work environments as required. Company Descriptions At Baseclear Lab we are always looking for building and developing positive long lasting relationships with each customer by understanding needs and demands of each customer and providing tailored solutions accordingly to keep each customer happy. Baseclear is rapidly growing and expanding with being an independent business approach as a research laboratory for DNA-based analysis. We offers all convenient and highly structured solutions since 1993 with having highly customer-oriented company environment with direct communication and a close collaboration with each customer to develop solutions according to their specific needs. Our team always take care of the full process from start to finish and make sure each customer always up to date about status of project.