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@vhani22
Anëtar që në 19 qershor 2018
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vhani22

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Skilled IT Professional working for over 17 years with extensive training in Technical Support and Identity Access Management (IAM). Responsible for fulfilling access requests, revoking access rights, and troubleshooting incidents and user issues. Highly involved in different business process improvements and automations that improved company’s Operations Level of Agreement and increased Stakeholders satisfaction ratings following Agile Methodology. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. ITIL V3 Certified ensures of the key elements, concepts and terminology used in the ITIL® service lifecycle. Currently working to be CISSP Certified.
$10 USD/hr
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