Arlina B.

Hi Im arlina baltazar, I work in bpo industry for more than three years. I handle out band call collection, telco and health insurance. My job Is to verify clients info and transfer them to licensed agent and for CSR we try to resolve customer's complaint and once we determine the cause we offer the best solution to solve that problem. we also offer recommendations or services to customer based on their needs and preferences. Im the kind of person who works with integrity and value work ethics and with the past experience, I had will be a tool for helping the company’s goal.