Gladies C. Profile

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$3 USD / orë

antipolo,

philippines

$3 USD / orë

Aktualisht është 5:04 p.d. këtu

U bashkua dhjetor 18, 2014

0 Rekomanadimet

Gladies C.

@gladiescabus20

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(0 përshtypje)

0,0

$3 USD / orë

antipolo,

philippines

$3 USD / orë

Asnjë

Punët e Plotësuara

Asnjë

Brenda Buxhetit

Asnjë

Në Kohë

Asnjë

Shpeshtësia e Rimarrjes në Punë

Customer Service /Technical Support Representative

As a customer service professional, was responsible for addressing customer needs and ensuring they have a good experience. Thus it entails several qualities like active listening, empathy, problem-solving, communication and multi-tasking. Experienced CSR & TSR with over 12 years of experience in the BPO industry.

Shikoni të gjitha Data Entry Clerks në Philippines

Kontaktoni Gladies C. për punën tuaj

Identifikohu për të diskutuar çdo detaj gjatë bisedës.

Vlerësimet

Ndryshimet u ruajtën

Asnjë vlerësim këtu!

Përvoja

51Talk

pri 2015 - pri 2020 (5 years)

• Provided instruction using textbooks, games and visuals to help improve reading, writing, speaking and listening skills. • Combined students' personal interests with lesson objectives to create student-specific activities • Provided academic advisement and educational guidance for adult learners using constructive feedback. • Facilitated and trained students for IELTS and TOEFL exams.

Convergys

pri 2014 - pri 2015 (1 year)

• Answered average of 40 calls addressing customer inquiries, solving problems and providing product information. • Managed timely and effective replacement of damaged or missing products. • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

24/7

pri 2013 - mar 2014 (11 months, 2 days)

• Assisted customers with product selection based on stated needs, proposed use and budget. • Resolved issues with systems, hardware and telephones quickly and accurately. • Documented all transactions and support interactions in system for future reference and addition to knowledge base. • Submitted service tickets for equipment maintenance requests.