Julieta Elizabeth V.

Experienced Customer Service Agent I have 5 years of experience in Customer Service assisting U.S. and Canadian customers. I was trained at a large Call Center in El Salvador and served as Customer service agent and Sales rep. I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a fulltime freelancer.