Sangeetha H.

• Over 10 years of IT experience, which includes 7+ years as Service Now Implementation consultant. • Experience in End to End implementation of ITSM modules, upgrades, reporting and Dashboards in Service-Now. • Completed professional certification as “Servicenow Administrator”. • Expertise in Incident, Problem Management, Change Management, Release management modules configuration along with Service Catalog in Service-Now. • Possess good conceptual and analytical ability with a high degree of planning, strong communication skills and adaptive in client interactions. • Led teams of various sizes across the projects in offshore.