Satish M.

I am a very Dynamic and Result-Oriented Professional with over 4 years of Work Experience in the areas of Customer Service, Inbound/Outbound Voice Support, Email Support, Live Chat and Data Entry. I'm interested in building long term business relationships with my Clients and enhancing Our End - User experience. My key skills include Deliver high levels of Customer Satisfaction, while delivering over and above the expected Resolution rates and VOC outputs Develop Strategies and Empower resources to execute successfully on providing a delightful experience to our end-users Liaise between the different support groups (Voice & Accent, Quality, Training, Human Resources and Recruitment ) to get the best outcomes.