softsolutions4

soft solutions offer expertise in channel development and market development in various ways that allow clients to choose their preferred relationship. Service Service in this topic refers to our client service – not what we sell as a service company, but the service we deliver as an add-on to the basic service we sell. Lets look at clients services for consulting service. First service begins with how we communicate with the client, during and after the consulting job. This is where most of our competitors fall down. Far too often the consultants disappear from the client in what feels like hiding while doing the work. We are going to use the website in password protected draft mode so that our clients are always in touch with us. They can log into the websites and see our drafts. We will give them real service. We also need to give much better service to clients after the job. Better accessibility to our work once done. Studies should be available to management, contacts, recommended channels, information that they own and they can use, when they need it, and when they want it. Report violation