## BIO
| **4450 E. Karen #208 Las Vegas, Nv 89121** |
| **Phone [login to view URL] OR [login to view URL]**
**E-mail [login to view URL]** |
**David knopf**
| **Objective** |
| | **To obtain a full or part-time position with room for growth and advancement.** |
| **Profile** |
| | **Over 10 years of experience in the computer/web industry.**
**Infectious enthusiasm for computers and the internet.**
**Expert trouble-shooter and problem solver.**
**Proven ability to design systems for fast access to vital information.**
**Committed to excellent service and customer satisfaction.**
**Extremely hard working****and fast learning perfectionist.**
**Extremely creative and detail oriented.** |
| **Work experience** |
| | March 2004 - Present
**<u>Customer Support/Update Tech/ Setup Tech</u>** <u>-</u> <u>[login to view URL] Las Vegas, NV</u>
Customer support and consulting.
Updated [login to view URL] coding on client websites.
Repaired [login to view URL] coding on client websites.
Setup of client websites including Keywords, GKA, Ad Phrases, and placement of coding.
Buildingof SEEor search engine entry pages for Traffic-Power clients.
September 2003 - March 2004
**<u>Administrative Assistant/Website Designer -</u>** <u>T</u><u>ri-con Interactive Las Vegas, NV</u>
Maintained [login to view URL] and [login to view URL].
Managed large DVD database with over 19000 titles using Microsoft Access.
Created spreadsheets using Microsoft Excel.
Provided customer service via E-Mail and phone.
Filed paperwork and maintained records and receipts.
June 1999 - August 2003
**<u>Web Design -</u>** <u>Self Employed</u>
Working knowledge of Html, Java, Cgi scripts, Java applets, Ftp and Telnet.
Designed innovative, interactive, websites to increase traffic and boost sales.
Working Knowledge of Frontpage, Photoshop, Illustrator, Dreamweaver, and Flash.
March 1999 - June 1999
**<u>Tech Support Operator</u>**<u>-</u> <u>Stream International Portland, OR</u>
Support of Microsoft Operating systems including Windows 95/98/NT.
Support of Qwest Dsl, Isdn, Dial-up. Knowledge of Tcp/Ip and Lan/Wan.
Supervision of other technicians in support of these products.
November 1998 - March 1999
**<u>Tech Support Operator</u>** <u>-</u> <u>800 support Portland, OR</u>
Support of Saber Tax Software and PC Games in call center environment.
Training and Supervision of other technicians in support of these products.
May 1998 - September 1998
**<u>Computer Technician</u>**<u>-</u> <u>Polar Systems Portland, OR</u>
Designed Servers and Desktop systems geared toward fast access to vital information.
Repair and troubleshooting of servers and desktop systems.
Upgrades and Installations of software including Operating Systems. Virus removal.
November 1985 - January 1998
**<u>Us Navy -</u>** <u>Gunners Mate</u>
Military Weaponry Expert.
Attended classes in Computers and Electronics.
Navy Seal training.
Supervision and Management skills.
Achieved rank of E-6. |
| **Education** |
| | January 1999 - December 2001
**<u>Portland</u>****<u>Community College Sylvania Campus</u>**
Attended night classes in Computer Science.
Attended night classes in Web and Graphics Design |
| **References** |
| | **Available Upon Request** |
## Area of Expertise
web design, search engine optimization, cgi scripting, html, data entry, tech support.
