Shahbaz M.

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective in time and with excellence. I am seeking employment with a company where I can use my talents and skills to grow and expand the company. My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to enhance customer service, satisfaction and retention. The following achievements and skills demonstrate my qualification for this position: Strong interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure. Initiator. Rewarded multiple times as TOP seller on calls and face to face product sale. (Rewarded as Top seller of the month in "Telenor Pakistan" a telecommunication company) Increased sales revenue more than 300% through highly defined call center processes. Ended every monthly targets/KSI (Key Success Indicators) with average of "A+ Grade" Ended every month with average of grade "A+ in Sales"