Vicidial punët
Setting up a small UK call centre for approx 10 to 20 agents Most calls are outbound Would like: - integration with a CRM - so when agent makes follow up calls they see details of earlier calls -Timesheet control of agents - a dialler Agents are home based and will connect by sip Considering using iax/sip trunls only with no pstn Considering hosted/colocated server There are two groups of agents: sales and admin During sales all calls to a lead should be made by the same sales agent After sales stage any verifier/admin agent makes several calls to a lead - can be any admin agent each time During admin stage, any agent can call a lead Please bid for initial advice including server sizing, choice of software, trunk provider selection Please only bid if yo...
Hello. I am looking to configure Vicidial remotely on a server with sip trunks. I would like to get this set up for predictive dialing and outbound voice broadcasting with live call transfer ability. I will only do business with rated providers. I am looking to get this set up immediately. Description We are looking for a Vicidial consultant (an expert in call center field) to install/Configure Vicidial with all its features. Description of the call center: o 5-10 agents in the first months (more than 20 by the end of this year) o Possibility of remote agent (working at home) o Inbound and outbound campaign o Deferent Team for each campaign working simultaneously Description of your tasks: o Your opinion and advice about the architecture in term of sca...
Hello. I am looking to configure Vicidial remotely on a server with sip trunks. I would like to get this set up for predictive dialing and outbound voice broadcasting with live call transfer ability. I will only do business with rated providers. I am looking to get this set up immediately. Description We are looking for a Vicidial consultant (an expert in call center field) to install/Configure Vicidial with all its features. Description of the call center: o 5-10 agents in the first months (more than 20 by the end of this year) o Possibility of remote agent (working at home) o Inbound and outbound campaign o Deferent Team for each campaign working simultaneously Description of your tasks: o Your opinion and advice about the architecture in term of sc...
Hi, We have just installed the vicidialnow 1.3 in our development environment, and we need the following: the SIP trunk to our provider need to update the installed Vtiger 5.0.3 to Vtiger to 5.1.0 need to synchronize the prospect leads from vicidial to be insert into Vtiger training on the configs(as we should create the same config in our production environment) Thank you
Ubuntu server set up, with standard install of Vicidial installed already. just need assistance setting up and testing the vicidial voip sip trunks.
Im looking for either to further develop VICIDIAL DB or develope a new DB running paralel to vicidial. We are running vicidialnow. We need to create a web site that reads data from vicidialnow then shows it on screen and we should be able to make changes to that data (edit, delete, add). Then on save, the site should write the changes to vicidial database. This database will be use by telemarketers that use vicidial at the moment. Full details available.
Need help with a one way audio problem. Have a VICI/Asterisk box in LAN with port 5060 forwarded to it. Can make calls with voice coming from Asterisk to cell phone, but no voice back from cell phone. [Posting and Asking of direct contact details will get your account suspended - Freelancer Admin]
I need two tasks completed: 1. Currently using vicidial and ZohoCRM, need someone that can write a custom script that will screen pop ZohoCRM. Therefore, if I am talking with a client using vicidial, then the script will pull up the customer information that is stored on ZohoCRM. 2. Need a custom script that pulls the customer information from ZohoCRM and inputs the customer information onto a real estate valuation website () with one click. Am currently copying and pasting the information from ZohoCRM to Zillow. Would like to streamline this process.
need remote support for vicidialer (config tweaking for dialer in B2B voice broadcast campaigns) hourly as needed. ability to monitor dialer in real time to diagnose issues, experience with tweaking VOIP carrier settings, running AMD or not, tweak settings so dialer will answer with typical business response, ex: "hello, Ajax Plumbing" and s...as needed. ability to monitor dialer in real time to diagnose issues, experience with tweaking VOIP carrier settings, running AMD or not, tweak settings so dialer will answer with typical business response, ex: "hello, Ajax Plumbing" and still ignore (hangup on) answering machines. no live agents, all press one campaigns go to our voicemail. experienced with asterisk and vicidial only, English speakin...
I need some immediate help configuring Vicidial. Most of the configuration is already in place, I am just having trouble making calls through the dialer, calls directly from x-lite are working fine. Please respond only if you are proficient with Vicidial. Thank you.
VicidialNow server is up&running and accessible by ssh or gui by http. Is **required to setup three carriers** (Voip providers): , and .? Additionally is necessary to show **how to setup a campaign**, load a list of phone numbers (leads) and how to autodial them in a concurrent manner.? This setup should be executed? up to? 17nov09. ## Delive...(leads) and how to autodial them in a concurrent manner.? This setup should be executed? up to? 17nov09. ## Deliverables Please only bid if you really know how (have experience) to set up carriers with vicidialnow. System should be setup to generate at least 100 autodialed concurrent phone calls. Testinf for Deliverables: Make ring 10 concurrent calls from any carrier setup into vicidial.
We need a vicidial programmer to work with our offshore team in India to implement and customize vicidial dialer. The programmer should have experience in implementing and maintaining vicidial and will coordinate and work with our offshore resources.
Install Freeside billing for VoIP. Configure it to work with a credit card gateway, some customization may be needed for the email alerts and print invoices. Input pricing plans. Configure it to work with Pre-Paid and Post-Paid accounts. Integrate it with Vicidial, Thirdlane, and AsterCC. Training needed: How to integrate it with more asterisk servers. How to change linux and mysql passwords. How to change encryption key for the storage of credit card data. This project needs to be fully completed within 5 days.
PLEASE, someone with experience on this... Nov 1 19:50:17 WARNING[12779]: config.c:925 find_engine: Realtime mapping for 'sippeers' found to engine 'mysql', but the engine is not available Work over go2meeting, quick project. Asterisk 1.2 with Vicidial.
Hello, I have installed vicidial on my network behind a linksys router and I am having one way audio problems . The calls complete, The called party can hear me, but I can not hear them. This is a NAT/firewall issue. I am sure pretty simple, but I am not sure how to fix. I need someone that can start and finish this project immediately.
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I am running a Trixbox v2.6.2.3 and a ViciDial 2.0.4-146; both are on Centos Linux. I'd like to have a script that runs nightly that copies/backups the relavant files/databases from the 2 servers to a local NAS via FTP. To restore, I'd like to have either an ISO or an installer that takes the backup data and restores either system in the event of a hardware failure. For both backup/restore situations, there should be some simple documentation to explain how to perform a backup/restore. If you'd like to use a special software package/hardware setup to do it, let me know in your proposal.
...would also need training and help setting up the system, so you will need to know how to use it. We would also need to ensure that it is secure from outside hackers. -We want to offer VoIP services to businesses and consumers -we would like to terminate on 2 or 3 ITSPs for redundancy and also onto T1 connections. -We want to be able to offer hosted PBX (freepbx). -we would like to have vicidial installed to be able to offer to end users. Billing -We are using a billing house to bill for our retail PSTN/ISDN and adsl products and would like to either export the VoIP CDRs to the billing house (at our wholesale buy rare so the hosted billing houses system can work our our profit and loss) or import the cost price CDRs for our fixed line and adsl into A2billing to h...
i am looking for a voice broadcasting dialer (custom made or propose) Please don't bid if you plan to give vicidial. Please give link to demo where i can see your dialer in real time.
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Hello, We are looking for a VICIDIAL and Asterisk Expert for installation and minimum 3-4 month support on vici dialer we will provide blank dedicated server and need to install ViciDial+Asterisk as well as a web frontend for Asterisk. we have SIP account for incomming and outgoin calls and you need to configure this with the dialer so that we can use it. we need all the basic functions with incoming and outgoing calls features in dialer with Call Transfer, Call Waiting, Call forwarding, Conference calls, Music On Hold, Music On Transfe, Live Call Monitoring, Leads Management etc. You will also need to assist with the mentioned features of the web fronted so that we can easily use them and set them up. We are willing to pay $100-$150 for all we need...
...someone who can set up a Vicidial system on a home server, set up FreePBX on home server, and integrate with CRM (Vtiger or SugarCRM). Winning bidder needs approach this project assuming the client knows nothing about servers, Vicidial, FreePBX, and CRM. You will need to do the following: 1. Provide a list of needed computer hardware and software to set up server. 2. Provide instructions on how to set up hardware so that you can remotely install all software from your location. 3. Develop a screen pop, where the data call from Vicidial is captured and the user has the option of creating a new prospect client within CRM. Push/pull function. 4. Set up and configure the Vicidial to work with a Voip provider. 5. Provide instructions on how to import le...
Voip Support - codec and Music on hold install and fix for freepbx and vicidial
Description We have a Predictive Dialer that has the following capabilities.... Inbound, Outbound and Blended call handling Outbound agent-controlled, broadcast and predictive dialing Integration into Web based CRM (PHP) Integrated call recording Call Transfer Scheduled Callbacks: Agent-Only and Anyone Scalable to hundreds of seats Ability to use standard phone lines and VOIP trunks Advanced call detection Real Time Stats ACD Web Based/Remote administration Many more and all general Predictive Dialer functionality. BID ONLY WHO IS INTERESTED IN BUYING THE DIALER.
We require the development/implementation of a Predictive Dialer that has the following capabilities.... Inbound, Outbound and Blended call handling Outbound agent-controlled, broadcast and predictive dialling Full UK OFCOM compliance capability Integration into Web based CRM (PHP) Integrated call recording Call Transfer Scheduled Callbacks: Agent-Only and Anyone Scalable to hundreds of seats Ability to use standard phone lines and VOIP trunks Advanced call detection Real Time Stats ACD Web Based/Remote administration Dial Rules All general Predictive Dialer functionalities.
We require the development/implementation of a Predictive Dialer that has the following capabilities.... Inbound, Outbound and Blended call handling Outbound agent-controlled, broadcast and predictive dialling Full UK OFCOM compliance capability Integration into Web based CRM (PHP) Integrated call recording Call Transfer Scheduled Callbacks: Agent-Only and Anyone Scalable to hundreds of seats Ability to use standard phone lines and VOIP trunks Advanced call detection Real Time Stats ACD Web Based/Remote administration Dial Rules All general Predictive dialer functionalities
We require the development/implementation of a Predictive Dialer that has the following capabilities.... Inbound, Outbound and Blended call handling Outbound agent-controlled, broadcast and predictive dialling Full UK OFCOM compliance capability Integration into Web based CRM (PHP) Integrated call recording Call Transfer Scheduled Callbacks: Agent-Only and Anyone Scalable to hundreds of seats Ability to use standard phone lines and VOIP trunks Advanced call detection Real Time Stats ACD Web Based/Remote administration Dial Rules All general Predictive dialer functionalities
Looking for installation and training on vicidial you must have experience in previous installation as well as training also would like to private label vici dial by connecting to our crm called we have an open api our crm is written in open source mysql
Technical Experience in CALL CENTERS? Looking for someone really proficient in LINUX Need to set up ASTERIX + VICIDIAL Or other Dialer. Will keep you as Technical support, IF YOU HAVE EXPERIENCE IN PHP, JOOMLA and ISPCP a definite PLUS! This contract could be accomplished in the next week. Remote access available
We require a Asterisk Script to look up DID in database table to get External number for dialing and Privacy Message. Must work on our Existing Asterisk Vicidial installation.
We are looking for a Vicidial consultant (an expert in call center field) to install Vicidial with all its features. Description of the call center: o 5-10 agents in the first months (more than 20 by the end of this year) o Possibility of remote agent (working at home) o Inbound and outbound campaign o Deferent Team for each campaign working simultaneously Description of your tasks: o Your opinion and advice about the architecture in term of scalability, availability, failover and security o Remote install on our servers: (Xeon 2.8Mhz DUO, Raid, 2gig RAM) with Ubuntu or any other OS that you suggest. o The install should have all vicidial options with focus on this important features and add-ons : * Configure VICIDIAL to work with a SIP trunk...
I am looking for a stable message broadcast script that sends a voice file, tells them to press 1 or 2 based on a IVR menu and that It will transfer to a vicidial agent queue(IAX) or just a 10 digit phone number. this is project is for SIP, I do prefer using a webgui but if not i am open to looking at other options. please let me know what options we have but I do not want to use vici to send out the messages, in our experience vici has not been stable to do voice broadcast, we rather just use it for regular outbound calling... I have 10 megs of bandwidth so speed is not my concern. please let me know guys. thanks
Hello, We need to customize the Vicidial interface as per following create a simple screen first screen: enter your user name and passord secound screen... please upload your phone list then upload the Wav file... please chose the IVR options.. Press 1... 2.. etc... 3 screen please select your call back muber and email then at the bottom a GO button once the go button is on you transfer to the campaign summary where you see the current activities from that screen you can resume... stop... and choose from 1 to 100 active channels (active calls at the same time) that's the screen i need to make this user friendly Thanks
vicidial project Hi guys I am looking to hire vicidial expert who can install and provide support on vicidial. I manage a small call center and would like have certain features such 1. predictive dialing 2. detecting answering machines 3. call recording 4. call monitoring local and remote 5. call transfers 6. remote access and dialing for agents 7. dnc scrubbing of the leads 8. multiple campaigns and scripts 9. inbound calls 10. playing message on live calls and accepting user inputs and then transfers 11. playing messages on answering machines I have no experience at all in linux, vicidial or asterisk. Infact, I have just heard about vicidial as I was searching for a predictive cost effective solution We will also need suppor...
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I need someone to re-skin the open-source project vicidial. Server with software will be supported. Needs a web-2.0 look and feel. Please make sure you are up to the task before bidding. Screenshots of the program: I need to work closely and make this product happen. In return, you will get a $75/hour job, and that will be good for at least 6 months. /John
...caller name, campaign name and date. As well, ability to download these recorded files BOTH one by one or by a group. The system needs to have an autodial function for outbound calling, which we would be able to set the line ratio - example 4 lines to 1 - Thus maximizing calls per hour. Scaleable from as little as 5 agents up to 50 agents. Not interested in per seat costs and ABSOLUTELY NO VICIDIAL!!!!!! We would like the ability to listen in on a live conversation and maybe even "whisper" to the reps while on the line to help them out. We like the ability to do a Live Call Transfer not just on an Inbound Call, but also if we make an Outbound call. If we make an Outbound Call, we should be able to transfer the call to another outside caller. It would be better, ...
Need some work done on my FreePBX installation, and to install Vicidial. Looking for someone with Cisco IP Phone experience as well.
Re-skin open source web-based project Vicidial 2.0.5 and trunk. This software is pretty in-depth, so make sure you look into it before you agree to it. I can provide a test machine to do all work, and explain the software as needed. All code will need to be tracked through a subversion repo which will be provided. If this person shows skill, he will be hired for a part-time position paying $100+/hour for customization of this GUI including some PHP coding in some cases. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition
We need someone to install and configure a Vicidial predictive dialer, with all the features. Consultant must configure SIP or IAX trunks so that Vicidial is working properly. We will be using the dialer primarily for outbound calls with test agents. We need the install to be done remotely. For the test dialer we plan on purchasing an Intel based machine with 1GB DDR2 SDRAM. We plan on using the same consultant for maintenance and other project installs if the test goes well. 75% of the payment will be given once the job is completed and working. The remaining 25% will be given to you after the 14 days of testing. You will have to give 14 days free support for testing and removing any bugs. Winning consultant must be able to start the project seventy-two (72)...
--------------------------------------------------- IP telephony system with IP PBX functions Definition: This system will be developed as a standalone, fully functional system that, later on, should be integrated through XML exchange with a J...(such as SABRE or a bank systems, for example), will pop up at the agent's screen. When that agent finish to answer that customer, and becomes available to answer calls again, the agent can receive calls directed to ANY of the multiple campaigns running on the system, which will display the data by the same way explained above. The main components of this Call Center system are: Asterisk Vicidial LAMP for the agents interfaces an active call real time monitoring interface for the administrators (similar to the Flash O...
We are looking for someone to setup our VOIP system. Currently we are using FreePBX and an autodialer system called Vicidial. These applications are already installed on our server. We simple need someone who is familiar with configuring the 2 applications and getting the autodialer system up and running. This work needs to be completed ASAP! Ideally UK based too would be an advantage
We are looking for someone to setup our VOIP system. Currently we are using FreePBX and an autodialer system called Vicidial. These applications are already installed on our own server. We simple need someone who is familiar with configuring the 2 applications ( FreePBX and Vicidial ) to autodialer system up and running for us. The work can start immediately We are UK based.
My company is looking to start using the open source CRM program vTiger. We are currently using Vicidial as we are a call centre environment. We would like to integrate the two programs. Take a look at for an example of what we're looking for. What we need: Track and schedule callbacks Sync with Outlook Attach files as they arrive (PDF,DOC,WAV,XLS, etc) CSV clean up vs our old lists A scheduler/pop up for call backs Steps that change and notify the recipient in our company that there is a task ready for them throughout the sales cycle. Track Marketing Reporting of sales leads by agent, calls/day, etc. If you think you are an expert, contact me with your quote and availability. We are looking to get this project going quickly.
I am looking to customize Vtiger so that it works similar to leads360.com. I am hoping to find someone whom has already done similar project. I would also like to set up custom XML post for Vtifer to interface with Bytepro, a mortgage software, and also send back uncontactable leads to existing vicidial setup.
Hi We own a website [Posting of Links to Contacts is Prohibited - GAF Admin]. We need 10K free signups from India us with your experience. As well this is a NEW Concept as far as for ASIA.[Removed by Site Administrator] And we need some one who can do the Vicidial installation in our web server with Predictive Dialing and Voice Broadcastinf features.
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I will need s...experienced with Vicidial to do an install on my remote server and configure the software with the following features: Predictive Dialing with ability to upload and manage leads Transfer calls Record calls (good quality) Monitor calls Agent tracking(How many leads converted to sales, How many calls made ect..) There might be something i am forgetting but this is basically what i am looking to accomplish Before we would get started i would need to discuss with you about the server specs that would be needed. If i like the job then we can work out something for a one hour training course. 75% of the price will be paid after completion and 25% after 1 week of testing and fixing of bugs if there are any present. Please only bid if you have experience with...
I need a vicidial predictive dialer created and integrated into other off the shelf crm. Need this project done asap
