Call center performance evaluation sample punët
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...customers solving problems with deliveries, tracking parcels online (EestiPost, Omniva, DPD, TNT, FedEx, UPS, etc…) handling issues reported by clients with products delivered, managing issues in case of delays, making orders modification, invoice modification, address modification, managing communication about returns, disputes, refunds, etc… Quality assurance: performing quality inspection of the sample of the products manufactured in order to escalate with factories possible faults and quality fluctuations issues whilst following up with customers who have been affected by production issues. Online technical support and troubleshooting: supporting customers when payment error occur, issuing credit card refunds, spotting technical errors and mistakes on the ...
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...creating web applications. You will be responsible for the development, design, and implementation of our new website's front-end aspects. This is a 6-month contract position with a competitive hourly rate. **Key Responsibilities** - Developing new user-facing features using React.js - Building reusable components and front-end libraries for future use - Optimizing components for maximum performance across a vast array of web-capable devices and browsers - Implementing an intuitive user interface - Designing engaging website layouts - Translating designs and wireframes into high-quality code - Integrating APIs into the react codebase - Managing the react codebase **Basic Qualifications** - 6+ months of experience in building applications using React.js - Proven work exp...
We are seeking a highly skilled and motivated Virtual Assistant to join our team at Ni Hao Babe, a rapidly growing skincare brand. The ...skills with a keen eye for detail. -Strong organizational and time management skills. -Ability to work independently and meet deadlines. -Strong communication skills and a customer-focused mindset. Contract Details: -Duration: 6 months (July 2024 - December 2024) -Payment: Monthly payments, rate to be discussed based on experience. -Renewal: Opportunity for contract renewal in 2025 based on performance. If you are passionate about skincare, digital marketing, and creating engaging content, we would love to hear from you! Please submit your resume, a brief cover letter explaining why you are the ideal candidate for this role, and any relevant wor...
...enhance my Epic Fitness Coach website. The improvements should focus on user-friendliness, interactivity, responsiveness, and aesthetics. Project Requirements: • Forms and Thank You Pages: Implement forms, thank you pages, and email responses for seamless user interaction and lead generation. • Contact Options: Replace the contact button with a simple white band featuring options to schedule a call or contact via WhatsApp. • SEO-Optimized Blogs: Develop engaging blog content focusing on relevant keywords and SEO best practices. • About Us Section: Revamp the About Us section to be concise, interactive, and visually appealing. • Live Chat Support: Integrate a live chat feature for real-time assistance and guidance to potential clients. &bull...
With our upcoming rock concert, we're in need of a skilled live sound engineer to ensure the best audio experience for our audience. - Event Type: Your main focus will be to manage the live sound at a rock concert, ensuring a vibrant, smooth, and balanced output. - Music Genre: Having experience with rock music is critical as you'll be balancing and mixing sounds for such a performance. - Sound Equipment: We've got the basics covered; you will have access to microphones, speakers and mixers at the venue. Your expertise on how to utilize these equipment to create the quintessential rock concert atmosphere will be key. Ideal candidate should have: - experience as live sound engineer, ideally with rock concerts. - comfortable level of skill in sound mixing and balanc...
I'm looking for a skilled marketer to boost sales through successful Facebook social media campaigns. Key Responsibilities: - Devise and run effective Facebook marketing campaigns - Regularly monitor and evaluate campaign performance - Collaborate with me to refine campaign strategies for maximum sales impact Requirements: - Proven experience in Facebook marketing, specifically driving sales - Demonstrable success in boosting sales through social media campaigns - Strong analytical skills to assess campaign performance and make data-driven decisions Your success with this project will be measured by the increase in sales generated through our Facebook campaigns.
I am currently developing the field oriented control system for a permanent magnet synchronous motor. My goal is to improve the speed response, specifically the acceleration time, deceleration time, and steady state error. The project involves the tuning of PI controllers within the system, meant to enhance its overall performance. For this task, a proficient knowledge of control systems, system modeling, and tuning methods is required. Previous experience with PI tuning is beneficial. Currently, MATLAB/Simulink is being used for modeling and system simulation, hence proficiency in it is crucial. Ideally, the candidate will have extensive experience using MATLAB for complex motor control simulations. However, I haven't defined the specific tuning methods to be used which le...
...for an improvement in performance over the current set-up. This will involve a transition of these existing features: This is AEPS, BBPS, DMT, & multiservice application . - User Authentication System - Database Management - API Integration - Full codebase transition Our current application does not utilize any specific third-party libraries or integrations, so there's no worry about adapting such complexities. A comprehensive knowledge of both Laravel and CodeIgniter is a necessity for this assignment. Also, an understanding of API integration and database management will be vital to ensure a smooth transition. I'm looking for someone with a keen eye for maintaining efficacy and performance in the final product. If you're the right expert to make ...
I'm in need of a skilled Delphi developer, well-versed with Delphi 5, to work on an existing software project. The goal is to both fix bugs and enhance the software with new features, ultimately improving its performance. Key Responsibilities: - Identify and address issues causing certain features not to work - Implement necessary bug fixes - Integrate new features in a seamless manner - Optimize the code for improved performance familiar with firebird database and report builder. Ideal skills and Experience: - Strong background in Delphi development, specifically with Delphi 5 - Proven track record of fixing bugs and enhancing existing software - Understanding of software optimization techniques - Ability to work effectively both independently and as part of a tea...
I'm looking for a professional who can convert my Amibroker AFL script into a TradingView Pine Script. The converted script should be able to generate buy/sell signals and provide backtesting capability. The ideal candidate should have experience in: - Amibroker AFL and TradingView Pine Script langua...languages - Developing buy/sell signals - Implementing backtesting functionality Moreover, my trading strategy is based on breakout patterns. The converted script should reflect this strategy and incorporate the following indicators: - Moving Averages - Relative Strength Index (RSI) - Supertrend I'm looking for a freelancer who can deliver a polished and fully functional script that mirrors the performance of the original AFL script in TradingView. Feel free to ask any a...
...**Responsibilities:** - Debug and enhance the two-way communication functionality in our ride-hailing app. - Collaborate with our backend team to ensure seamless integration with Node.js APIs. - Implement and optimize Bloc state management for efficient state handling. - Ensure the app’s match-making system works reliably and efficiently. - Conduct thorough testing to identify and fix any bugs or performance issues. - Maintain high code quality and adhere to best practices in Flutter development. **Requirements:** - Proven experience in developing Flutter applications, particularly in the ride-hailing or similar domains. - Strong understanding and practical experience with Bloc state management. - Expertise in implementing two-way communication using WebSockets, REST API...
...a person that has worked with Anthropic AI When you bid on this project start your bid with "I CAN DO THIS" There is so much automated bids that it just wastes time. Also bid responsibly and don't ask " What's your budget" Bid what you think it's worth to you. I want a clean new Quasar Application that you load "@anthropic-ai/sdk": "^0.21.0", and makes a call using Setting up a demo Quasar app takes less than 5 min. my sample code: async sendMessageToClaudeChatbot(message) { this.Claude_question = "Claude Question"; const anthropic = new Anthropic({ apiKey: process.env.CLAUDE_COLAB, }); (anthropic); const anthropic_message = await ({ // mode: "no-cor...
Illustrations for the following blog articles: 1. Announcing the General Availability of PostSharp 2024.1 2. Metalama 2024.1: Performance Improvements Analysis 3. Metalama 2024.1 Now Generally Available: Unified Visual Studio Extension, Overriding Constructors, and More 4. Polly
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...including SEO, SEM, social media marketing, email marketing, and content creation. The candidate should demonstrate a proven track record of successful digital campaigns and possess excellent analytical skills to measure and report on campaign performance. Responsibilities: Develop and implement digital marketing strategies to drive online traffic to the company website Manage all digital marketing channels such as SEO, SEM, social media, and email marketing Create and execute engaging content for online platforms Monitor and analyze the performance of digital marketing campaigns Stay up-to-date with the latest trends and best practices in digital marketing Requirements: Minimum of 3 years of experience in digital marketing Strong understanding of digital marketing tool...
Looking for a professional who can integrate a donation page into a website using CCAvenue as payment gateway.. Tasks Use our donation page with 6 different donation options and amounts and make the checkout via CCAvenue work. Design/create form to collect donor details (name, email, address, PAN etc) based on a sample form that will be provided. Backend Development (PHP): Integrate CCAvenue API using their PHP libraries. Develop functionality to capture donation amount and donor details. Send transaction data (amount, details) securely to CCAvenue for payment processing. Create a database to store donor information and transaction records. Payment Processing: Handle CCAvenue response (success/failure) after payment authorization. CCAvenue account to use for this project is rea...
I'm looking for a skilled software developer to create a Windows-compatible software application. This software should be specifically tailored to help my sales team improve their performance and to calculate their incentives. Key Requirements: - Compatibility: The software should be compatible with Windows. - Integration: There's no need for the software to be integrated with any existing systems, so you can focus solely on creating the best software for our sales team. - Data Input: The software should have the capability to import data from Excel/CSV files. This method will facilitate the input of sales data and make the software more user-friendly for our team. Ideal Skills and Experience: - Proficient in Windows software development. - Experience in creating softwar...
I'm specifically interested in a 3D and animated style logo for this project. The logo will primarily be used on our website and Visiting Card and T-Shirt, so it should be versatile enough to look good i...problem in that...background of block can be of black or grey or navy blue...any colour. This logo if I use on whats app with my customers should animate. If you think my idea of Blue and Orange is not that good and you have some better colours in mind, I won't mind using that, but my first preference would be blue and green. Keep a slight colour difference between Icon and word "Galaxy" DO NOT call or whats app me, communication should happen through Freelancer chat only. One who delivers within1 day has higher chance of getting his logo selected, of course...
I'm in need of a professional portfolio website that will help me highlight my work, specifically organized by client industry. It needs to have video player capabilities to showcase my projects. Key Requirements: - Portfolio Organization: The portfolio should be structured based on the ind...dynamic and engaging manner. Ideal Skills and Experience: - Proven track record in designing and developing portfolio websites, especially those organized by client industry. - Proficiency in integrating and customizing video players within a website. - Strong UX/UI design skills to ensure the website is visually appealing and easy to navigate. - Experience in optimizing websites for speed, performance, and SEO. - Good communication skills to ensure a smooth collaboration and understandi...
...system that will handle complex calculations and generate comprehensive reports. Essential Features: - Commission Percentage Calculation: The system should be able to calculate the commission based on the sales made. - Bonus Calculation: The application needs to compute bonuses based on the sales targets achieved. - Tiered Incentives: The system should offer tiered incentives based on the sales performance. Additional Requirements: - User-Friendly Interface: The application should have a simple, intuitive interface for easy usage. - Reporting: The system should generate detailed reports on the sales incentives calculations. - Security: It's crucial that the application ensures the data and calculations are secure and protected. The ideal candidate should have: - Proven e...
We are seeking a highly organized and tech-savvy Virtual Assistant to join our team for a 6-month fixed contract, with the possibility of renewal in 2025 based on performance. The ideal candidate will have experience with content creation and management, using tools such as ChatGPT, WordPress, and social media platforms. This role is perfect for someone who is passionate about technology, fashion, beauty, lifestyle, and the metaverse. Responsibilities: -Assist in planning and executing a comprehensive content calendar for our blog, podcast, and social media channels (LinkedIn, Instagram, TikTok). -Create engaging and high-impact content, including blog posts, social media updates, and podcast summaries. -Conduct thorough research on current trends in tech, fashion, beauty, lifestyl...
...Odroid N2+ hardware and ARM architecture. 2. Modify the Velociraptor source code for optimal performance on the Odroid N2+. 3. Ensure all Velociraptor functionalities are operational on the new platform. 4. Conduct thorough testing to ensure stability and performance. 5. Create documentation (a walk-through) for installing, configuring, and using Velociraptor on Odroid N2+, showing how it was done and how to use the installer (ie any prerequisites or tips to get Velociraptor working) Deliverables: 1. Modified Velociraptor source code compatible with Odroid N2+. 2. A detailed report on code changes and adaptations made for the ARM architecture. 3. Comprehensive testing reports, including performance benchmarks and stability assessments. 4. User-friendly installation...
...social media campaigns to drive app downloads and user engagement. • Analytics and Reporting: Proficiency in tracking and analyzing performance metrics to refine strategies and demonstrate ROI. What You’ll Do: • Develop Strategy: Create a comprehensive social media marketing plan tailored to our app and audience. • Produce Content: Design and produce compelling videos, stories, tweets and posts that highlight the features and benefits of our app. • Engage Audience: Build a strong online presence and community by interacting with users, responding to comments, and fostering user-generated content. • Monitor Campaigns: Use analytics tools to monitor campaign performance, identify trends, and adjust tactics to maximize results. • Collabora...
Looking for someone to ...photos on the device and upload those to the selected order (also though a Rest API). Detailed Requirements: Setup screen where system URL and API key can be entered and then saved so subsequent uses of app doesn't require it to be reentered Ability to search and find order using order number, customer name, or company name Ability to select multiple photos and upload at once (although API call needs to be made for each file) Ability to take picture with camera right in app as well as select from gallery Full code ownership Nice to Have: Checkbox that allows deletion of photos on device after a SUCCESSFUL upload Not intending to publish this in app store as this is meant for employees at a company only. Will need help figuring out how to inst...
...execute a digital marketing campaign. The campaign should target both national and international customers. Key Responsibilities: - Develop a comprehensive, multi-faceted digital marketing strategy - Implement SEO tactics to improve organic search results - Create and manage PPC campaigns to drive targeted traffic - Execute a dynamic social media marketing plan - Track and analyze campaign performance to optimize results Ideal Skills and Experience: - Experience in Healthcare or Mental Health will be preferred. - Proven track record in SEO, PPC, and SMM - Experience with crafting and executing successful digital marketing campaigns - Data-driven mindset with excellent analytical skills - Strong understanding of national and international customer behavior - Able to work quickly...
I am seeking a team of experienced digital artists or animators with skills in Blender to create captivating anamorphic display content. This project aims to develop visually striking 3D animations that utilize anamorphic illusions to enhance public spaces, highlighting innovative design and cultural heritage through interactive digital...specifically for designated areas, ensuring that each project segment is optimally designed to meet its unique requirements and goals. We will be selecting candidates based on their creative and innovative potential; therefore, please provide examples of your previous work that demonstrate your ability to innovate and create visually compelling content. --------- Our first Project will be making a couple sample videos which we will show case to ou...
...sourced from ZoomInfo and Pitchbook. The primary purpose of this project is to explore partnership opportunities. Key Requirements: - 20,000 leads, predominantly CFOs and CEOs - High-tech, robotic, and heavy machinery sector - European companies - Detailed financial performance information - Sourcing from ZoomInfo and Pitchbook Ideal Skills and Experience: - Proficiency in ZoomInfo and Pitchbook - Experience in lead generation - Strong research skills - Understanding of financial indicators and company performance - Familiarity with European business landscape, particularly in the high-tech industry Please only apply if you have experience in this type of lead generation and can deliver high-quality, detailed leads. A successful completion of this proj...
I'm seeking a skilled draftsperson with expertise in Autodesk Inventor to create a small-sized CAD design along with recorded video of a ...Inventor to create a small-sized CAD design along with recorded video of a bush with internal grooves specifically for lubrication. This design will be optimized to reduce friction, thereby enhancing its overall performance. 2) 2nd cad part as well recorded video Unfortunately, details regarding the bush's durability weren't disclosed, but proficiency in creating this critical machine part is essential. Ideal candidates should have: - Proficient knowledge of Autodesk Inventor. - Expansive experience in mechanical drafting. - Excellent understanding of part function and performance improvement techniques. - Pragmatic prac...
I'm looking for an expert to help configure my Cyclecloud HPC cluster. This is a specific project with the following requirements: - Configuring the cluster for machine learning and simulations tasks - Ensuring the cluster can handle large data processing in a timely manner - Implementing efficient resource utilization strategies - Validating the performance of the cluster with real-world workloads The ideal candidate for this role should have: - Proven experience in configuring Cyclecloud HPC clusters - A strong understanding of machine learning and simulation requirements - The ability to optimize resource utilization and improve scalability - Excellent communication and problem-solving skills Please provide your past experience and any relevant projects you have comp...
We are seeking an experienced website designer to revamp our boat rental service site, FLOATO.ae. The new design should be modern, user-friendly, and tailored to attract tourists interested in exploring local waterscapes. We...similar projects - Excellent understanding of user experience and interface design - Experience in e-commerce website development, particularly with payment gateway integration - Knowledge of SEO best practices to ensure high visibility for our target audience. Proposal Submission: Important note: Before the project is handed over to you and discussed, Please submit an initial design concept or a sample idea that reflects your vision for the website along with your proposal. This will help us evaluate your understanding and approach towards the project req...
...and appealing look. This means including preset themes for customization. We have a model on google colab which uses GEMINIAI and answers based on the prompt. I need to integrate this into the website. The website will answer questions on "How to fix___?" by returning the tools required and the steps to perform. Additionally, I need the links for buying those tools included at the end so an API call needs to be added. Ideal candidates for this project should have: - Proficiency in GeminiAI use, NLP, API, chatbot development, and web development. - Experience with integrating AI models into websites. - Strong skills in UI/UX design, particularly in designing chat interfaces. If you're confident in your ability to deliver this project within the specified time fram...
...optimizing call to action buttons to boost user engagement and ultimately, conversions. - Server Deployment for Enhanced Performance: The new server deployment should prioritize faster loading times. A significant aspect of this project is to ensure that the website works seamlessly on the new server without any disruption to its functionality. Ideal Skills: - Proven experience in website redesign with a track record of increasing conversion rates. - Proficiency in UI/UX design and a strong understanding of user behavior. - Technical expertise in server deployment, particularly in ensuring faster loading times. - Strong communication skills and a detail-oriented approach to guarantee all aspects are covered. If you have a keen eye for design, a solid understanding of we...
I have an Entrepreneurship and Innovation MBA assignment that I need help with, and it's about writing a business plan (2500-3000 words) that displays critical analytical and evaluative understanding of the following: Entrepreneurial Thinking Innovation Management Opportunity Spotting Opportunity Evaluation Industry and Market Research Strategy and Business Models Financial Awareness Exit Strategy These need not be headlines but rather in the plan's content. Due to the low word count, the business plan should include graphs and statistics to compensate. It should also include APA7-style referencing. The topic itself is not specified, and I would be flexible. However, I prefer it to be something related to engineering and within the Middle East region unless you...
As an employer with a significant team size (more th...needs to be desktop application-based for easy access and user interface. Key features that the software should have are: - Time tracking: To help monitor how much time each employee is spending on their tasks. - Task Management: The ability to assign, manage, and monitor tasks is crucial. I want to keep track of who is doing what and when. - Performance analytics: The software should have robust analytics capabilities to measure performance and productivity for everyone on the team. The freelancer should ideally have experience in building similar applications and a strong understanding in incorporating the required analytics within the software. Familiarity with employing privacy measures in such software would al...
...with the Bayard development team to design and implement a responsive and intuitive web interface for the AI research assistant. - Develop clean, maintainable, and efficient front-end code using modern web technologies such as HTML, CSS, and JavaScript. - Integrate the front-end with the back-end API endpoints to enable seamless communication and data exchange. - Optimize the web interface for performance, ensuring fast loading times and smooth user interactions. - Implement user authentication and authorization mechanisms to ensure secure access to the application. - Conduct thorough testing and debugging to identify and fix any front-end issues or bugs. - Stay up-to-date with the latest front-end development trends, techniques, and best practices, and incorporate them into the ...
...primarily utilized on social media and my website, serving the purpose of generating leads. Key Tasks and Expectations: - Designing visually enticing travel banners that would help attract potential customers. - Utilizing high-quality photographs to ensure the authenticity and attractiveness of each banner. - Aligning the designs to the objective of generating leads, which would mean adding necessary call-to-actions or engaging components on each banner. Ideal Skills: - Experience in graphic design, specifically in travel or tourism sector. - Proficiency in using design software like Adobe Photoshop or Illustrator. - Strong understanding of design trends and social media layouts. - Experience and skills in photography would be a bonus. - Understanding of online marketing princ...
