Call center process brief punët
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...fluctuations issues whilst following up with customers who have been affected by production issues. Online technical support and troubleshooting: supporting customers when payment error occur, issuing credit card refunds, spotting technical errors and mistakes on the website, escalations of bugs to IT department, step by step telephone guidance for customers with limited knowledge of the ordering process. The website also needs to be translated into Russian Communication methods: via Phone (9am-5pm - Moscow Time) email answers within 2 business hours private chat conversation (online messaging), Twitter and Facebook (occasionally)...
Hello, I'm in need of an architect to look over hand sketched drawings that I have and make any necessary corrections, to be able to seal those for a building permit in the state of Michigan. Key Points: - The project is a residential property, so experience in designing residential spaces is crucial. - The drawings will be used to guide the renovation process. They need to be comprehensive and detailed. - Already have hand sketched drawings, I need them looked over and sealed by a qualified architect in the state of Michigan. The architect must be certified to provide such professional assurance.
I'm having some trouble with the audio levels in an MP3 file. In particular, the speaker's voice is too quiet, while my own voice is too loud. I need someone who can professionally adjust these levels to provide a more balanc...with the audio levels in an MP3 file. In particular, the speaker's voice is too quiet, while my own voice is too loud. I need someone who can professionally adjust these levels to provide a more balanced sound. Here's what I require: - Equalize the volume levels between two voices. - Specialize in working with MP3 files. - Must ensure no loss of overall audio quality during the normalization process. Ideal candidates will have extensive experience in audio editing and knowledge of the right tools and techniques to accomplish this task wi...
As an experienced developer, my goal is to connect my existing trading BOT, already linked to Bitstamp, to Kraken API. The chosen candidate should be proficient in .NET, particularly .NET Core. Key Responsibilities: - Connect my BOT to the Kraken...Kraken API using .NET Core - Implement functionalities for trade execution, market data analysis, and account management Ideal Skills: - Proficient in .NET, particularly .NET Core - Previous experience with API integration, preferably in the trading sector - Strong understanding of trade execution, market data analysis, and account management - Ability to troubleshoot and optimize the integration process for a seamless user experience. If you have the necessary skills and are confident in your ability to deliver this project, please ...
I am experiencing an undefined error while fetching user data from my database. Adding small details like 20-30 rows takes a long time to reflect on t...Adding small details like 20-30 rows takes a long time to reflect on the website. I believe the problem lies with my current shared hosting server, which isn't performing to the expected standards. Specifically, I need: • Diagnosing and solving the undefined error occurring during data fetching • Migrating to a more reliable and faster server • Live on-screen share during the entire migration process The ideal candidate should have: - Proven experience in solving database issues - Knowledge of efficient and secure server migration processes - Excellent communication skills to explain step-by-step actions dur...
The entire session must be recorded. You are not permitted to use any editor other ...determine who can recreate the template in our editor most effectively and to report any bugs and suggestions for improvement during the recording. The editor provided for recreating the template is: It is reiterated that we have provided the editor for you to recreate the template. You must select one of the templates attached on Freelancer to recreate. Your design process must be fully recorded; failure to do so will result in disqualification. You will have 25 minutes to create the design during the recording. While recording, you are expected to report any glitches encountered. Feedback on improving the editor is also required. Please refer to the video for further explanation.
I am seeking a professional web developer to undertake a dynamic project focused on creating a modern, SEO-optimized WordPress website. Our services prominently feature web development and digital marketing solutions, catered to a diverse clientele. While we handle all aspects of project management and client communication, we leverage platforms like this one to streamline the web development process. Project Requirements: Platform: WordPress, to facilitate easy updates. Design: A modern and creative template that reflects innovation and creativity in web development. SEO Enhancement: Including comprehensive SEO services will be considered a valuable addition. Content and Images: To be generated using advanced AI tools like ChatGPT. Timeline: Completion within 4 days. Budget and C...
...on an AWS pipeline for our existing business. We're specifically looking to automate testing for continuous integration/continuous deployment (CI/CD) purposes. The problem we're facing is that the configuration works perfectly on a Windows environment but throws an error when we move it to the AWS pipeline. This issue is restricting our ability to run tests efficiently and impacting our CI/CD process. Key requirements: - Configure Serenity setup for an AWS pipeline - Troubleshoot and resolve the error that's disrupting the pipeline - Ensure the solution is robust and will enable the automation of our web application testing Ideal skills and experience: - Proficient in setting up Serenity for AWS and CI/CD - Strong troubleshooting skills - Experience in web appl...
I have 10 MikroTik routers set up, but unfortunately, 2 of them are currently facing some issues. I need an expert in MikroTik devices to examine these two routers, verify their configuration...routers, verify their configurations, and correct any misconfigurations that may be causing the following problems: - No Internet Connectivity - Load Balancing not functioning properly - Packet-mark bandwidth merge issue The routers are set up with an ECMP (Equal Cost Multi-Path) load balancing method. I'll provide direct access to these routers for your convenience during the troubleshooting process. Ideal Freelancer Skills: - MikroTik Certified Expert - Proficient in ECMP load balancing - Experienced in troubleshooting MikroTik routers - Strong understanding of packet-mark bandwi...
I'm looking for a proficient Angular developer with experience in migrating from AngularJS/CoffeScript to TypeScript. Looking for someone to migrate 2 frontend components from CoffeeScript to TypeScript. Key Project Details: - Both frontend components, Component A and Component B, need to be migrated. - You will be provided with setup instructions and a migration guide to facilitate the process. Expected Freelancer Proficiency: - I am looking for an expert in TypeScript with a strong background in Angular. Deliverables: - Successfully migrate Component A and Component B to TypeScript. - Ensure the migrated code is functioning correctly within the project. Ideal Skills: - Expertise in TypeScript and Angular. - Proficiency in refactoring code from CoffeeScript to TypeScr...
...orange, green, and blue. Our current (custom) CMS stores all data points such as page title, parent page blurb, content for the first paragraph, all additional content, etc. This all must be converted to WordPress and there must be dynamic connections for everything to our database, just as it currently is set up. Most of your images are currently 680x340 in size, so we will need you to run an AI process to increase the size of the images we currently have to match teh new site design. We want larger images anyway, so this is necessary. This will require 19 different types of pages. Must add a blog, including parent pages and blog posts pages The site must be set up with premium security, caching, JetPack, etc. We will supply all plugins and purchase all licenses b...
...- Product Page Optimization: My primary focus here is to enhance the product images in a way that will significantly improve my conversion rates. I'm looking for a developer who can expertly manage the images to make them more appealing, engaging, and trustworthy to my customers. - Payment Gateway Integration: I also need assistance in integrating the payment gateway. It is crucial that the process is smooth, secure, and user-friendly. I'm looking for someone who is not only skilled in Shopify development but also has a good eye for design, understands brand-building, and has a proven track record of successful e-commerce store development. The ideal candidate should be able to work quickly and efficiently on these tasks. I need this project completed urgently, so ...
I'm on the market for an SEO expert who specializes in link building. The primary focus for the project is to enhance my website's ranking on Google. The ideal candidate must have experience in SEO optimization, specifically targeting improvements for: - Product-related keywords - Brand-...website's ranking on Google. The ideal candidate must have experience in SEO optimization, specifically targeting improvements for: - Product-related keywords - Brand-related keywords Understanding Google's ranking algorithm and having a proven history in successful link building is essential. I look forward to seeing increased visibility and overall better rankings for my website. Please provide a brief summary of your strategy and any relevant projects that demonstrate you...
I'm looking for an experienced computer administrator to help me set up a call center system using Vicidial. Additionally, I require network maintenance services and an OpenVPN setup for 11-50 users. Key Tasks: - Setting up a Vicidial call center system - Providing ongoing network maintenance and computer maintenance - Configuring OpenVPN for 11-50 users business hours 7am-6pm pst los angles time send me resume and sample of your work full or part time job available Ideal Skills and Experience: - Proven experience in setting up Vicidial call center systems - Strong background in network maintenance - Proficient in OpenVPN configuration - Familiarity with supporting 11-50 users - Excellent problem-solving skills and attention to detail Pl...
Seeking a mid-level HR professional to streamline and administer key areas of our human resources. I require assistance with: - Recruitment and hiring: Profi...administer key areas of our human resources. I require assistance with: - Recruitment and hiring: Proficiency in sourcing and selecting quality candidates is key, tapping into your pre-existing network of professionals will be a bonus. - Employee onboarding and orientation: Setting our new hires up for success from day one is critical for us. Your ability to design and execute an effective onboarding process would be greatly advantageous. Experience in a similar role within a small organization (1-50 employees) is preferred. Your ability to handle multiple HR functions simultaneously will make you the ideal candidate for ...
I have a project where I need proficient Python developers to join my team. The project involves two main aspects: Text to Speech and Speech to Text development: - fix existing code - API integrations - using elevenlabs and assemblyai - Integration of voice to text and text to voice features - Experience in...management systems, and voice to text and text to voice functionalities - Previous work on RAG web applications - Strong analytical skills and experience in handling large sets of data - Excellent communication skills in English, as we need to effectively communicate ideas and translate data insights to actionable recommendations. If you feel you meet these requirements, please submit a bid with a brief overview of your relevant experience and any similar projects you have ...
...achieve this, the developer must do the following: 1. You must search for sample voices and corresponding pictures that the model you developed can produce and upload them on the frontend page. (Please refer to ) 2. Proceed with model development and training. 3. Develop bakend API. 4. Integrates backend and frontend. 5. Integrate payment process. 5. Complete the project 7:59 Please attach your brief cover letter detailing your experience and why you are the perfect match for this role. Your application should demonstrate your expertise in AI music creation and voice replication, as well as your passion for innovation in this field. Reply with "PERFECT MATCH" in the title to show that you have read and understood the job description. We look forward to explor...
...hands-on projects in these areas and help me post my work on GitHub. Key Project Details: - Hands-on Guidance: I'm not looking for theoretical knowledge alone. I need you to walk me through practical applications within the realms of Network, Application, and Cloud security. - GitHub Posting: It's crucial that the projects we work on together are shared on GitHub. You'll need to assist me in this process. Ideal Candidate: - Strong in Network, Application, and Cloud security: You should be well-versed in all three areas and able to pass on this knowledge. - Teaching Experience: I'm a beginner, so you should be able to break down complex concepts and guide me through them. - GitHub Proficiency: Experience with sharing cybersecurity projects on GitHub will be ...
I have a hosting on Bluehost that is infected with malware, on this hosting I have around more than 50 websites, but I want to focus on 3 specific websites, I want these sites to be cleaned and migrated to a VPS that I have with another provider , we look for efficient methods that guarantee 100% security that no malware will be transferred to the vps, we seek to be aware of the process and know the methodologies applied, therefore we hope that these 3 websites are completely free of malware at the time they arrive at the new VPS, both the cleaning and the migration is what we are looking for the job.
Siamo un call center, cerchiamo un operatore telefonico madrelingua italiano da inserire nel nostro team di back office. Devi avere un computer (no smartphone o tablet), internet veloce, buone cuffie, spazio silenzioso dove lavorare. Conoscenza del computer e velocità di apprendimento. Offerta 4€/ora Se mi capisci fai bid da 10$ Inviate un cv per valutazione
...upgrade my Zen Cart from v1.5.3 to the latest version, v2.0.0. Additionally, I'm seeking to implement the following enhancements: - Improve the product search feature to make it more user-friendly and efficient - Redesign the site to be mobile-responsive, ensuring a seamless shopping experience across all devices - Enhance the checkout process to make it more streamlined and user-friendly Key Requirements: - Extensive experience with Zen Cart and its upgrade process - Strong understanding of e-commerce functionalities, particularly product search and checkout processes - Proficiency in responsive web design and mobile optimization - Ability to efficiently manage a large product inventory (over 500 products) Please note that there are no custom modules or modificatio...
...website. The primary goal of this redesign is to increase online sales, so a strong focus on eCommerce functionality is crucial. Key areas to be revamped: - Homepage Layout: The homepage needs to be more engaging and user-friendly, ensuring that it's a strong sales driver. - Product Pages: These must be redesigned to better showcase the products and encourage sales. - Checkout Process: The current checkout process needs to be streamlined, ensuring a smooth and hassle-free experience for customers. The website also requires backend development work, particularly integrating the Payment Gateway Razorpay. Therefore, experience with payment gateway integrations is a definite plus. Ideal skills and experience: - Proven track record of designing and developing successfu...
I'm in need of a skilled professional who can help in segmenting brain CT images for disease diagnosis. Here's a more detailed explanation of the project: - Purpose: The primary goal of this project is to assist in diagnosing diseases using CT images. The segmentation process needs to be precise, as it plays a critical role in identifying abnormalities accurately. - Expected Accuracy: I'm looking for a moderately accurate segmentation, as this will primarily be utilized for research purposes. The results should be reliable and consistent. - Image Type: The CT images to be segmented are specific to the brain. Therefore, experience with this type of image segmentation is highly desirable. Ideal Skills and Experience: - Proficiency in medical image segmentation, part...
I need a screen recording video with a professional and informative voice-over to demonstrate our booking process. Key Requirements: - Screen Recording: You will need to record the booking process on a computer screen. Clarity and easy-to-follow navigation in the video are crucial. - Voice Over: The primary tone of the voiceover should be professional and informative. Ideal Skills: - Video Production and Editing: Experience in creating screen recording videos is highly preferred. - Voice Over: Proficient in providing a voice over that is professional and informative. - Understanding of Booking Processes: Prior experience with creating similar videos in the booking domain is a plus.
Hi, I'm looking to build a cross-platform app (iOS & Android) that primarily focuses on automating the Bluetooth pairing process with nearby devices. It should support Bluetooth Low Energy (BLE) and Bluetooth Classic. The app should: - Automate the process of identifying and pairing with nearby Bluetooth enabled devices. - Support Bluetooth Low Energy (BLE) and Bluetooth Classic. - Have a simple, user-friendly interface. The freelancer for this job should ideally: - Have experience with Bluetooth technologies, specifically BLE and Classic. - Be comfortable working across iOS and Android platforms. - Have a portfolio of relevant apps they've worked on previously. - Be able to deliver a secure and user-friendly interface. I am looking to create an app for Andro...
...that will guide my startup towards success. We will cover all aspects such as the market, revenue model, growth strategy, and financial projections. Your plan should reflect a deep understanding of the industry and showcase potential for growth. - Identify and apply for grants: Given the nature of my startup, I need you to help me identify the most appropriate grants and handle the application process. I'm primarily looking to secure funding from government agencies, so experience in this domain is crucial. Am open to other grant agencies and also private grants. I am not that computer Savey and do not know how to attach files. Ideal Skills and Experience: - Business planning: Your experience in creating business plans, especially for startups in agricultural or environment...
As a lover of archaic architecture, I am looking for a craftsperson to construct a 24-inch by 24-inch and 12-inch tall scale model of a Marian Grotto. - The model should mirror the stature of the original which sits elevated 6 inches abo...authenticity of the setting, making sure to include the main elements- large stones, and the statue of Mary. - To finish, I desire the model to be vibrantly painted to bring the structure to life. Ideal Skills: - Model making - with experience working on architectural models. - Artistic detailing ability - to replicate the moderate details accurately. - Color theory knowledge - for the painting process to ensure it captures my vision. A photograph of the grotto can be provided to ensure that your creation accurately captures the magic of the r...
I'm in need of a data entry specialist who can help me migrate text data from digital files into a new system. The job includes: - Transferring content: You'll be responsible for accurately re-typing the text data from the provided digital files. This requires great attention to detail to ensure there are no errors in the migration process. - Ensuring data integrity: The text data is crucial for my project, so maintaining the original meaning and structure is key to ensure the integrity of the transferred content. Ideal candidates for this project should have: - Proven experience in data entry, especially in content migration. - Exceptional attention to detail. - Proficiency in English (or the language of the text data provided) to ensure accurate transcription. - Good t...
? **Join Our Team as a Customer Service Agent!** ? Are you passionate about providing top-notch customer service and ensurin...confirm appointments and provide necessary information. **Benefits:** - Competitive monthly salary of $400 with additional bonuses of $50 $75 for meeting monthly goals. - Earn $3 for every installation appointment scheduled and completed $5 per positive review. Additional Information: No cold calling required! , This is not a sales job!!!! Customers have already purchased; you'll just need to call to schedule appointments and upload pictures and paperwork Ideal skills and experience: - Fluency in English. - Excellent customer service skills. - Able to handle multiple tasks concurrently. - Experience in a similar role. - Strong problem-solving ab...
I am in need of assistance to obtain two confirmations - one from the IRS and the other to verify the exit of a business partner. While I am not currently certain if I require official copies, I am open to recommendations. I also require partial guidance for understanding the legal process revolving around these confirmations. Ideal candidates for this project would have a strong background in corporate law, particularly with IRS matters and partnership agreements. Understanding of complex legal processes and ability to simplify and communicate these effectively is also desirable.
Looking to create an 8 x 10 flyer for an event we are hosting. See below for event details and info needed to disp...event details and info needed to display on flyer. Images you can use for flyer attached. What: Autograph Event With Baseball Star Todd Frazier When: Sunday June 9th 12:30PM Location: Monmouth Cards 1604 NJ-35 Oakhurst NJ 07755 Autographs Will Be Free For All Kids Dressed In Their Little League Jerseys Put on the flyer that we are looking for local sponsors for the event and to please email or call for sponsorship opportunities include that Todd Frazier is. NJ Native who grew up in Toms River, MLB All Star, Played for NY Yankees and NY Mets EMPHASIZE THE POINT THAT AUTOGRAPHS AND ADMISSION ARE FREE TO ALL LITTLE LEAGUE MEMBERS AND THAT THEY SHOULD EB WEARING THE...
I'm in need of a skilled designer who can cr...flexibility and expertise to guide me through the process. The purpose of the site is not defined, but I'm looking to create a site that is engaging and user-friendly. I'm open to ideas and suggestions, so I would love to collaborate with someone who can bring creativity and innovation to the table. Your role would include: - Designing a unique, modern, and attractive website. - Ensuring the site is easy to navigate. - Creating a visually pleasing graphic design that complements the overall aesthetics of the website. Ideal skills and experience: - Proven experience in website design. - Proficiency in graphic design. - Strong creativity and ability to think outside the box - Strong communication skills to guide me th...
...a specific focus on Windows OS - Expertise in creating systems with robust employee management capabilities - Experience in payroll processing and tax calculations Key Features: 1. Employee Management 2. Payroll Processing 3. Tax Calculation 4. ESI, EPF, LWF Calculation Your main task will be to design and implement a user-friendly interface that makes it easy to manage employee information, process payroll, and calculate taxes efficiently. The application should also be able to handle ESI, EPF, and LWF calculations. Please note, the application should be tailored for desktop use only, and should be specifically designed to work seamlessly on Windows operating systems. If you believe you have the expertise and experience required for this project, I'd be keen to hear m...
...It should be designed to cater to the needs and preferences of a wide range of users. - **Speed Optimization**: One of the main issues with the current site is its slow loading time. The upgraded website should load quickly, providing a seamless browsing experience for visitors. Objectives: - **Increase Online Sales**: The redesign should aim to drive more online sales by making the purchasing process more convenient and appealing to users. - **Generate Leads**: The improved website should also be effective in lead generation, capturing visitor information and turning them into potential customers. - **Improve Brand Awareness**: A stronger, more user-friendly website will help to enhance our brand's online presence, making it more memorable and appealing to visitors. Ideal...
...I need someone who gets the ins and outs of online shopping platforms, especially those tailored for esports products. Here's what I'm after: - Craft a homepage that pops with color and vibrancy, showcasing our diverse range of products in an eye-catching way. - Create product pages that are crystal clear and irresistible, nudging visitors towards making a purchase. - Streamline the checkout process to make it a breeze for our customers. On top of that, I'll need some assistance with social media marketing for the ecommerce site, focusing on selling esports gear like gaming equipment. Must-have Skills: - Proficiency in Figma or Adobe Illustrator - Previous experience designing ecommerce sites - A knack for user experience (UX) design - Ability to whip up visuall...
I'm looking for a professional secretary to manage and handle all of my phone calls using our dedicated phone system software. The selected candidate must be highly organized, courteous, and must be able to handle high volumes of calls in an efficient and effective manner. Key Responsibilities: - Answering phone calls -Making appointment on our software program. -Helping employees with their schedules. - Taking clear and concise messages on my behalf when necessary. Ideal Skills and Experience: - Previous experience as a secretary or in a similar role - High level of professionalism - Excellent verbal communication skills - Proficient with phone system software - Detail-oriented and superb organizational skills This position does require English language skills, knowledge of ...
