We are searching for someone to provide technical support to our dialup customers. You will be paid PER USER per month, so please bid as follows. Assume we have 100 users and base your bid on that. Nice round number.
Applicant is to have a full knowledge of how to diagnos dialup connection and email problems. Great communication skills.
Must be willing to add a ring-mate number so customers can directly call, or setup a similiar system so users can reach you. Also you must have a cell phone or pager so you can be text messaged.
You are to handle customer support, and also sales questions on new dialup orders. thank you.
Hi.. Im very interested...
Ive worked as Senior Support Rep for Comcast,MSN,Qwest etc..
I will support your customers for $800 USD per month..
If interested.. and are willing to advance me a few dollars for setup costs if any (phone related) only if the required setup cost is a little much for me at the moment..
Let me know.
Magicway offers a host of integrated remote support services. These include customer care and technical support through multiple communication channels, telemarketing, web based etc. Web based services including real-time chat among others.
Magicway's unique 'co-sourcing' model and 100% BPO focus has enabled us to re-engineer processes and also provide value-added services. These services vary from simple (customization of processes in keeping with the client's requirements, knowledge management) to complex (using technology to enable enhanced performance on metrics, reporting tools, middleware).
In addition to this, Magicway's 'Centers of Excellence' including Transitioning and Project Management and its 'Process Improvement Team' enable a solid platform for sharing best practices. This has helped the company in providing significant cost savings, improved productivity and quality levels and other value added services to its clients.
For more info contact us at: shranick AT sancharnet DOT in
Based on the information given, I would be willing to take on this responsibility for $1000/month USD. This may seem a little high compared to other bidders but I have been in IT for more than 20 years and I know that things are not always what they seem. Let's discuss the details.
I can support your customers for the fee of $75.00/month per customer. I am a former systems/technical trainer and courseware developer and have the knowledge and means to handle your needs. I know dial-up and Microsoft very well and can start right away.
I provide professional, quality web sites, as well as all business graphics, at reasonable rates with flexible terms. I can provide you with a finished product that exceeds your expectations. Please check out my work at http://art-etc.net. Thank you for considering my bid.
Regards,
Terri
I am a customer service professional and will provide excellent customer service to your clients cost effectively. Client retention and increased sales start with great customer service. Contact me by MSN or Yahoo ID.
Yahoo is powens38 or PMB me. Regards, Priscilla Owens.
I'm a US (EST) based web developer with 5 years experience in 3rd Tier Phone based ISP (dialup, dsl, wireless) technical support and boast a familiarity with MacOS (7,8,9,X) MS Windows (95, 98, 98se, Me, XP, 2000) and Linux.
Hi, We have excellent dialup connection knowledge on OS MAC, Windows and linux all versions.
Our quote is per user per month. We are located in India if that suits you. We have email, mobile and landline phones but no pager if required we can buy that at your cost.
Regards
Technical Support can make or break a company. I can provide the best quality tech support available. I can do the job at flat rate $200/month. Or I can provide per customer at $1/customer with a minimum of $75/month. To be paid in advance. Customers can have access to 24/7 email and live internet chat support. I also have incoming text messaging, and can provide instant email reply.