Warehouse Visit for Customer Service Resolution

As a customer service executive for this project, you'll be directly engaging with 3 key aspects of customer care: - Answering phone calls - Responding to customer emails - Assisting with customer complaints In addition, there's a crucial onsite requirement. You will be required to visit our warehouse in order to address delayed shipments, a current logistical issue we're facing which affects our service quality. This role requires strong problem-solving skills, a proactive attitude, and hands-on experience in logistics resolution.