Tech Support Agent 9 am-5 pm CT M-F

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, asana etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal

Greetings, After reading your project details, I feel, I am the best option for you to fulfill this project with 100% perfection. I m ready to do your assessments . I have experience in zendesk . Please share more details.

I have 2 years of experience as a bilingual customer service agent (Spanish-English), ready to work under pressure, very hard work driven, ready to take any kind of challenge. Looking forward very much to hear from you.

Hello, My name is Muhammad. I have 5+ years of experience in customer service and technical support handling phone calls, live chat, and emails. Some of the tasks in my past positions have included, but not been limited to, processing refunds, troubleshooting tools, locating orders for customers, and answering any concerns in regards to payments, accounts, products, and so on. I've also worked with Zendesk handling emails and live chats. I would love to be a part of your team and hope to speak to you soon, Muhammad Zulqarnain

My name is Jethro. I’m a VA and my job is to help business owners and coaches who value their time so much with their day-to-day tasks and ensure that I improve their business and personal life by providing high level of customer support and administrative/ virtual assistance. I have my solid background and experience working as a Virtual Assistant and have performed various tasks from data entry, web research, inbound & outbound calls, customer service management, managing payments and invoicing, order processing (Zendesk & Shopify) for online stores, airlines and hotel bookings, email management, file management, social media and content management, recruitment, appointment/ calendar management and other ad hoc duties as directed that can be done online. If you need my help or if you got questions, please feel free to connect. Thank you!

I have 10 years of experience speaking with US, UK ad Canadian Customers. I have work as customer support executive, Tele marketing, Technical Support . I saw your requirements and am confident that i will be the best fit for this job. I have experience in using Zendesk Please initiate the chat to dicuss

Hi, I worked in the customer service industry here in the Philippines for 5 years and part of my job is to answer phone calls, chats, emails and support tickets. I am confident that I will be able to do this job professionally and accurately. I can assure you that all tickets and chats will be answered in a way that every issue will be resolved in a single ticket and customers will always be satisfied with the way I handled their inquiry. I believed I will be able to help your company to gain more loyal customers by providing them the best customer service. So, feel free to get in touch so we can get things started. Regards, Harold

Jithin Jacob House no 81 Kerala India Respected, I have been an enthusiastic and passionate customer support for a long time. The attached resume will show you my 9+ years of experience as a customer support executive where I learned Search Engine Optimization, Social Media Marketing, PPC etc You can contact me at +91-9645198270 I’m looking forward to hearing from you. Thank you for your consideration. Sincerely, Jithin Jacob

I am having experience in the tech support field. I worked 8 months in the US process chat support. I will complete your project with accuracy

Hi, after reading your project details, I’m certain I’m suited for this position. Customer service representative with vast experience in the field, (4-6 years working for chat/email projects) Excellent communication and problem solving skills. Responsible, punctual and productive. Multitasking, I can work several clients at the same time, able to write quickly, orderly, general knowledge of computers, Microsoft Word, Excel etc. Bilingual, fluent in both languages, English and Spanish. If you like my proposal, we can discuss further details through chat.

Hello, This is Bhavesh Boricha from India and qualified for Bachelor and Master in Computer Science. I'm well rounded with Customer Technical Support activities (Experienced 6+ years) with different domains like Insurance, Banking, Healthcare, StockMarket, etc... and worked with worldwide customers like USA, UK, UAE, AUS, China, etc... Actually have worked with different roles and responsibilities like Roles like:- Product Support, App-Software Support, Business Support, Database-Server Support, etc.. Abilities & Responsibilities like:- ● Interact with customers via chat, email, or call until the solution ● Abilities to work on any rotational shift and can work in weekends and festivals/holidays etc.. ● Worked with Service and product base different apps/software. ● The ability to analyze the situation and resolve even the most complex problems ● Excellent organizational, verbal, and written skills ● The ability to multi-task and work in a stressful, fast-paced environment ● Outstanding analytical and problem-solving skills ● Excellent technical troubleshooting skills ● Documentation of each and every solution and reporting expertise as well. ● Familiar with e-Commerce & Saas Products ● Basic knowledge of Web technologies (HTML, CSS, Javascript, PHP, APIs) ● Familiar with Platforms C#.NET,ASP.NET,VB.NET and JAVA ● Experienced with Ticket management tools JIRA, Zendesk, TFS ● Strong understanding of SQL Queries Let me know I'm eligible for next step on this..