Find Jobs
Hire Freelancers

Call Center Agent Demand Forecasting in Excel

$10-30 USD

I përfunduar
Postuar 16 days ago

$10-30 USD

Paguhet në dorëzim
I need an Excel sheet that will empower me to manage my call center effectively by providing me with real-time insights into the number of agents needed per hour. Key Requirements: - The sheet should offer a graphical representation of the data, enabling me to quickly understand the changes in agent demand. - It must calculate and display the total call duration per agent,hourly agent demand, and the average wait time for callers. Data should be updated on a daily basis to ensure the most current and accurate information is available. Ideal Skills: - Proficiency in Excel and ability to create dynamic tables and graphs. - Experience in designing forecasting models would be a plus. - Strong understanding of call center operations and key metrics. The ideal freelancer for this project should be able to deliver a user-friendly, visually appealing Excel sheet that will help me optimize my call center's performance.
ID e Projektit: 38050451

Rreth projektit

30 propozime
Projekt në distancë
Aktive 16 days ago

Po kërkoni të fitoni para?

Përfitimet e ofertës për Freelancer

Vendosni buxhetin dhe afatin tuaj
Paguhuni për punën tuaj
Përshkruani propozimin tuaj
Është falas të regjistrohesh dhe të bësh oferta për punë
I dhënë për:
Avatari i Përdoruesit
Hi im expert in excel, I’m confident I can create the Excel sheet you need to uplift your call center operations. With proficiency in Excel and a deep understanding of key metrics in call center operations, I'm skilled at designing and implementing forecasting models that analyze and present real-time data. From creating dynamic tables and graphs to calculating total call duration per agent, hourly agent demand, and average wait time for callers,I can embody your vision for a user-friendly, visually appealing interface while ensuring data accuracy and up-to-dateness. But what really sets me apart is a broader outlook beyond just data management. Having been in the virtual assistance field for years,I've honed my skills in enhancing organizational productivity and streamlining processes. Call center management is all about optimization- optimizing available resources with the prevailing needs.I will leverage this experience to craft a holistic solution that combines an elegant GUI with live actionable insights. Apart from ensuring consistent on-time delivery and 100% accuracy,you can always count on open communication.I believe collaborative partnerships result in better project outcomes and I look forward to working with you closely throughout the journey. You deserve someone who brings more than just technical skills to the table; you deserve me as your virtual assistance partner in optimizing your call center, increasing efficiency, and driving growth. Let's get started!
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
30 profesionistët e pavarur ofrojnë mesatarisht $24 USD oferta për këtë punë
Avatari i Përdoruesit
Hello, Greetings of the day! I have a vast experience of working in Advanced Excel and I have completed many projects based on Advanced Excel. I have read your requirements and I can complete your project within time frame with proper and efficient work. I am a full time Freelancer and available to start your project immediately. I have an experience of below skills • Changing Raw Data into Presentable Data which can be easily under stood. • Use of Advanced Excel Formula • Data, Power Query, Tables & Formatting • Conditional Formatting • Advanced Charting • Pivot Tables & Pivot Reporting • VBA & Macros • Data Analysis • Anova analysis in Excel • Statistic & Modeling using Excel • Forecasting & Trend Analysis & many more …. I am ready to work on a Sample file also if required. Please initiate the chat so that we can discuss more about project and start the project. Thanks & Regards Sneh
$30 USD në 1 ditë
4,8 (76 përshtypje)
6,0
6,0
Avatari i Përdoruesit
Hello, I can start immediately. I have 13+ years of experience and I ensure you I can complete the project within budget and timeline. I'm not just a developer; I'm your dedicated partner. I'm committed to working with you. Count on me for any upgrades or specific requirements you may have along the way. I have few questions about the requirement. Can we discuss this over chat? Looking forward to hearing from you soon. Best regards, Sneha
$22 USD në 7 ditë
5,0 (17 përshtypje)
5,5
5,5
Avatari i Përdoruesit
Hello, Abdullah B. I've some Ideas related to your business lets talk about that your business which is based on powerpoint graphics I am interested in making logo design I am experienced graphics designer with 7 years of experience in making Data Entry, Excel, Visual Basic, Data Processing and Powerpoint I have done relevant work like these before as well. Please message me so we can discuss and proceed accordingly. You can see my work here: https://www.freelancer.com/u/navuabdul20 Thank you Naveen
$100 USD në 3 ditë
5,0 (12 përshtypje)
4,9
4,9
Avatari i Përdoruesit
With extensive experience creating dynamic and data-driven Excel sheets in my toolkit, I am confident in my ability to tackle your demand forecasting project head-on. My proficiency in Excel covers the full spectrum, including the creation of interactive tables and visually appealing graphs that enable users to understand complex datasets at a glance. Beyond just being able to crunch numbers, I also have a deep understanding of call center operations and the key metrics which drive performance. This knowledge places me at an advantageous position when designing your forecasting model - as it helps me translate numerical trends into tangible business goals. Additionally, I have a proven track record of delivering high-quality work within tight deadlines, consistently satisfying my client's needs along the way. By choosing me for this project, you're not just selecting a service provider, but a partner dedicated to helping you optimize your call center performance with actionable insights - all while respecting your timeline and budget.
$45 USD në 1 ditë
4,8 (5 përshtypje)
4,0
4,0
Avatari i Përdoruesit
Hello, I’m an excel expert and accountant with sound grip on these advisory related tasks. I can help you make an excel sheet to see demand for call centre agent per hour needed. Please inbox me the details
$20 USD në 1 ditë
4,7 (7 përshtypje)
3,8
3,8
Avatari i Përdoruesit
Hello, Kindly consider initiating a CHAT to transform your aspirations into tangible reality, as I am eager to delve into the intricacies of your project and collaborate effectively to achieve your desired outcome. For my past work please visit https://www.freelancer.pk/u/TayyabDastgir?frm=TayyabDastgir&sb=t Here's what I offer:  Automation (Macro/VBA)  Financial Analysis  Formulas and Functions  Data Analysis (PivotTables, Charts)  Charts and Graphs  Reports and Dashboards  Data Entry and Management  Conditional Formatting  Tables Creation  Data Validation  Collaborative Work  Data Import/Export  Filtering and Sorting  Scenario Analysis  Solver Optimization The initial bid is flexible as we aim to understand your project fully. Let's work closely for exceptional results. Best regards, Tayyab Dastgir
$10 USD në 1 ditë
5,0 (7 përshtypje)
3,2
3,2
Avatari i Përdoruesit
*I can deliver the project in one day* Hello, I read your project and I am ready to start working NOW I am expert in data entry, excel and google sheets I am expert in formulas, functions, pivot, data visualization, dashboard, charts and graphs. Also, I have original version of MS office Programs I will provide a sample, Unlimited revisions and 100% Satisfaction. Let’s discuss the details on chat Please check similar data analysis projects I have worked on https://www.freelancer.in/projects/business-analysis/Robust-Feedback-Analysis-via-Excel/details https://www.freelancer.in/projects/excel/Optimize-Shipping-Data-Deep-Dive/details Regards, Chintan Shah
$20 USD në 1 ditë
5,0 (5 përshtypje)
2,5
2,5
Avatari i Përdoruesit
As a Chartered Accountant with deep proficiency in Excel, I’m well-versed in the intricacies of data analysis and financial management that a project like yours demands. In addition to having an extensive understanding of forecasting models, I'm highly skilled in creating dynamic tables and graphs which would be perfect for your project’s real-time element. My QuickBooks expertise also means that I can create a seamless system to ensure your daily updates are as accurate as possible. I understand the value of visually pleasing data presentation and would use this skill to ensure your insights are displayed in an easy-to-understand way. With my experience being a Growth Strategist, I will develop the spreadsheet to not only forecast call center agent demand effectively, but also help you make data-driven decisions for long-term success. Like you, I know that customer satisfaction hinges on operational efficiency; my goal is to give you a tool that will optimize your call center's performance by minimising wait times and maximizing staff productivity. Rest assured, with my expertise and dedication, you’ll have an empowered call center manager relying on every ounce of real-time data provided by this forecast model.
$15 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi Sir, We are a call center based in Morocco, Spain and Dubai since 2016, working in different sectors and projects with different languages like: English, French, Spanish, Italian, Portuguese, German, …etc operating 24/7. We are able to support all your needs and put at your disposal highly skilled and experienced agents(English native speakers), we will be more than happy to discuss further details in private message. Looking forward to hearing from you soon. Best regards,
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi Client , i have read your discription i have high quality experiance in your requirement so if you hire me , i will provide myself with 100% efficient work Thanks I will be waiting for your positive response
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
MY SELF SHUBHAM TIWARI . I M A STUDENT I WANT TO DO A PART-TIME JOB FOR MY INCOME SOURCE AND I DO A JOB OF DATA ENTRY OF 1 MONTHS AND NOW I WANT TO DO IT ONLINE SO THAT I HAVE THE EXPERIENCE OF DATA ENTRY .MY SELF SHUBHAM TIWARI . I M A STUDENT I WANT TO DO A PART-TIME JOB FOR MY INCOME SOURCE AND I DO A JOB OF DATA ENTRY OF 1 MONTHS AND NOW I WANT TO DO IT ONLINE SO THAT I HAVE THE EXPERIENCE OF DATA ENTRY .MY SELF SHUBHAM TIWARI . I M A STUDENT I WANT TO DO A PART-TIME JOB FOR MY INCOME SOURCE AND I DO A JOB OF DATA ENTRY OF 1 MONTHS AND NOW I WANT TO DO IT ONLINE SO THAT I HAVE THE EXPERIENCE OF DATA ENTRY .
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
hi, i am experience to make excel sheet . i have complete your project . i am never disapointed you.
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
He trabajado con plantillas de automatizacion y proyectos de automatizacion, tengo 12 años de experiencia en telecomunicaciones y call center, actualmente soy analista de datos y encargado de proyecto de automatizacion.
$31 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
As a seasoned researcher and problem-solver, I can offer you more than just adept Excel skills. My background in AI and Machine Learning equips me to not only design a visually-appealing spreadsheet but also a demand forecasting model that adapts to real-time changes. By collecting and analyzing daily data, my solution will provide you with up-to-date and accurate insights necessary for effective management of your call center. I am excited about the opportunity to empower your call center operations through this excel sheet while leveraging my extensive skill set in Data Processing as well as Data Entry.
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Create captivating Excel graphics that visually represent your data with clarity and precision. Our expertise ensures compelling visualizations that convey complex information effortlessly. From charts to graphs, we craft visuals that enhance understanding and insight. Elevate your presentations and reports with our Excel graphical services.
$17 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi there, I'm equipped to build your Excel sheet for effective call center management. It will provide real-time insights into agent demand, including graphical representations and key metrics like call duration and average wait time. Skills: - Excel proficiency for dynamic tables and graphs - Experience in forecasting models - Deep understanding of call center operations Let's discuss how I can assist you further. Best regards, Chirag
$30 USD në 3 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
‘Excel Expert Assistance Available’ Hi there, I’m a Fellow Chartered Certified Accountant (FCCA) with over 20 years of dedicated service, I offer comprehensive consultancy services to valued clients. As a certified Chartered Accountant, my expertise spans Data Entry, Microsoft Office Suite (Excel, Word, PowerPoint), PDF management, Bookkeeping, and the development of Automation solutions. My background in Accounting, Finance, and Business Planning ensures that your project is handled with the utmost professionalism. I am committed to providing exceptional customer service, available 24/7 to address your inquiries and needs. Consultations and discussions are complimentary, so please don't hesitate to initiate a conversation. Together, we can tailor solutions that meet your specific professional requirements. I eagerly anticipate the opportunity to collaborate with you. Regards, AS
$30 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi I am Nursyazwin Hamiza from Malaysia. I have a very skilled data entry skills since I have the profession in excel and spreadsheets. I have the ability to create dynamic tables and graphs based on your requirement above and I have mild understanding of call center operations and key metrics. I am confident that you will not disappointed with my work since I have zero typing errors and can exceed your expectations. My goal is to provide you a high quality work that will appeal and meet your standards. With my help, you can have your work done immediately within the time required. I believe that I am the best fit for this job because of my extensive and potential in data entry profession. I'm looking forward to collaborate with you soon.
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
I produce quality work. I have flexible working hours and I get anything and everything done on time. I’m young and vibrant so this makes it easy for me to adapt quickly. I keep an open mind and available majority of the day
$20 USD në 7 ditë
0,0 (0 përshtypje)
0,0
0,0
Avatari i Përdoruesit
Hi As per the subject mentioned requirement i think i will the best fit to work on your project. I am certified Microsoft expert with advanced excel skills earlier also in have did same work additionally I will be more than happy if the project gets completed and submitted within provided timeline. Regards Mridul
$10 USD në 1 ditë
0,0 (0 përshtypje)
0,0
0,0

Rreth klientit

Flamuri i SAUDI ARABIA
Riyadh, Saudi Arabia
5,0
1
Mënyra e pagesës u verifikua
Anëtar që nga mar 14, 2024

Verifikimi i klientit

Faleminderit! Ne ju kemi dërguar me email një lidhje për të kërkuar kredinë tuaj falas.
Ndodhi një gabim gjatë dërgimit të email-it tuaj. Ju lutemi provoni përsëri.
Përdorues të regjistruar Punë të postuara
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Po ngarkohet shikimi paraprak
Leja u dha për Geolocation.
Seanca e hyrjes ka skaduar dhe ke dalë. Hyr sërish.