Italian Online Amazon Store Customer Support

€12-18 EUR / hour

Mbyllur

Postuar

4 months ago

€12-18 EUR / hour

I am seeking a skilled, customer-oriented Italian native who can provide exceptional customer service for my Amazon online store. we are selling screen door, window screen, air purifying bags, dehumidifier bag, and some other seasonal products on amazon. Key Responsibilities: - Handling customer complaints: You will be equipped to deliver tactful, resolution-focused responses to any complaints or issues our customers may encounter. - Responding to customer inquiries: I expect accurately answered inquiries in a timely manner regarding our store's products and services. - Processing customer orders: Attention to details and efficiency in processing customer orders is essential for this role. - Monitoring listings: You should carry out regular checks on product listings to ensure details are up-to-date and accurate. - Translating documents: As this role is primarily focused on serving Italian-speaking customers, you will need to translate relevant documents to Italian. - Monitoring customer reviews and feedback: Keeping an eye on customer sentiment is key in order to give the best possible customer experience and to improve our services. Skills and Experience: - The ideal candidate should be fluent in Italian (reading, writing, and speaking). - Comprehensive understanding of Amazon Seller Central. - Experience with customer service is desirable. Please only apply if you are a native Italian speaker with a robust understanding of Amazon Seller Central. Efficient and empathetic handling of customer inquiries and complaints is crucial for this role.

Amazon Listings Optimization

ID e Projektit: 37672063

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44 propozime

Projekt në distancë

Aktive 3 mos ago

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44 profesionistët e pavarur ofrojnë mesatarisht €15 EUR/orë oferta për këtë punë

@engramjadkhan007

Greetings Amazon seller, I understand that you are looking for an Amazon expert, for online store management. I'm an expert in Amazon, having 3 years of experience, and worked over 200+ Amazon stores. HERE is my expertise which adds value to your business. ⌛ INVENTORY MANAGEMENT: Parent-child listing (uploading products flat file, content writing, A+ content), Listing optimization & Fix Listing errors, suppressed listing issue, Ungate Category, Brand approval ⌛ STORE MANAGEMENT: Seller Account Setup (Amazon, eBay, Etsy, Walmart, AliExpress), Pass KYC, Creating FBA shipment plan, reviews, Account health issues, FBM order management. ⌛ PPC MANAGER: finding good keywords for high conversation, Creating PPC campaigns, campaigns management. ⌛ PRODUCT RESEARCH, SOURCING (ALIBABA), SEO KEYWORD RESEARCH, A-Z STORE MANAGEMENT. Massage me to discuss your project more and finalize the deal. Thank you Regards Engr. Amjad KH

€12 EUR në 40 ditë

4,8

(27 përshtypje)

5,9

@Bashir7861

As an experienced Amazon seller with a proven track record in store management, Amazon FBA, and customer service, I am the ideal fit for your Italian online Amazon store. My fluency in Italian, coupled with my comprehensive understanding of Amazon Seller Central, makes me uniquely qualified to handle all facets of this project effectively and efficiently. In regards to your key responsibilities, I have extensive experience dealing with customer complaints, inquiries, processing orders, monitoring listings, translating documents (English to Italian), and analyzing customer reviews and feedback. Additionally, my expertise in keyword research, PPC campaigns, inventory management, product listings via feed/flat file, Amazon SEO, content writing for products and much more matches perfectly with the requirements of this project. With my dedication to delivering prompt solutions and ensuring customer satisfaction at all times I can consistently maintain accurate records while maximizing sales opportunities for your store. Ultimately, entrusting me with your Italian online Amazon store means having a reliable virtual assistant who will not only offer first-rate customer service but also provide a holistic approach to enhance overall business growth. Let's discuss how I can take your business to greater heights on Amazon! Shall we get started?

€12 EUR në 40 ditë

4,9

(35 përshtypje)

5,1

@asiflang782

Dear Amazon seller, I have entirely read your job description and I am pro expert in customer service regarding Amazon eBay Walmart Shopify Etsy. I am well aware tor revolve the customer queries and is well experienced in this career. Let's discuss more about the project. Thanks

€12 EUR në 40 ditë

5,0

(17 përshtypje)

4,1

@amzexpert2

Hi there, I have carefully examined your requirements. I've been working at Amazon for 3+ years now. I have been provided with a variety of services related to Amazon Seller Central, Product Research, Amazon Listing, Bulk Flat File Upload, PPC Campaigns, Listing Optimization, etc. With excellent experience driving sales and ranking, I can help companies achieve their goals. I have a wide range of experience. ⭐Amazon Seller Central Expertise: ✔ Product Research ✔ Competitor Research ✔ Keywords Research ✔ Listing Optimization ✔ Listing Creation ✔ Error Fixing ✔ PPC Campaigns Steup ✔ Amazon SEO ✔ Amazon A+ Content (EBC) ✔ Product Sourcing ✔ Brand Registry ✔ Promotions ✔ Customer Service ✔ Amazon Support ✔ Inventory Management ✔ A to Z seller account management ⭐I have been Equipped with Following Premium Amazon Tools: ✔ Helium 10 ✔ Jungle scout ✔ Viral launch ✔ Merchant word ✔ Keepa Fast speed with High Quality to achieve 100% Client Satisfaction! Hire freely and will never let you down in terms of your expectations. Warm Regards, Muhammad Ali

€12 EUR në 40 ditë

4,9

(17 përshtypje)

3,7

@dataspro

Nice to meet you Paul20240101,The requirements of your project match my areas of work and skills, to introduce myself. My name is Anthony Muñoz and i am the lead engineer for DS Pro IT agency. I have worked for over 10 years as a Full-Stack and software development engineer and have successfully done multiple jobs. It will be a pleasure to work together to make your project. Feel free to discuss about the project with me, greetings.

€30 EUR në 40 ditë

5,0

(3 përshtypje)

3,1

@dvdrusso

Hi, i'm native italian freelance with VAT. I would like to know more about this task, feel free to contact me if intersted in my bid.

€20 EUR në 40 ditë

4,8

(3 përshtypje)

2,8

@carlosecci71

Hello. I am italian native with an extensive experience as a data entry (commercial products description on Shopify), customer service agent and translator (english and french to italian) with a basic knowledge of Amazon seller central. Thank you very much in advance.

€13 EUR në 40 ditë

5,0

(15 përshtypje)

2,8

@Nanapipu

Hello my Name is Nana, I am really interested in your project. I have read the job description fully and I understand and agree to the job conditions and payment. I am a Customer service specialist with several years of experience. Providing the best customer service experience is what I can guarantee. As a customer care specialist, I provide information to customer demands during the pre and post sales process and work for international brands especially in the field of fashion and automotive which helped me develop my communication and customer service skills. I have implemented continuous improvement techniques in my past positions. I like working with people and enjoy group projects, but I am also a self-starter. I'm good at organizational skills, time management. my greatest strength is my ability to effectively handle multiple projects. I believe I’ve consolidated multiple interpersonal, organizational, methodological skills within past experiences. I'm a fast learner who adapts quickly to change. I'm dedicated/enthusiastic about helping companies meet its goals. I'm an outstanding performer and I take pride in my work. Nana Kantaria

€18 EUR në 40 ditë

5,0

(1 review)

1,4

@GiuliettaMura

Hello, I’m Giulia, Italian girl and I’m 27 years old and I work as admnistrative clerk and support customers. I think I’m the person you’re looking for, I’m working in customer service and I have much experience in resolving issues, attention for the customer needs and providing information and support to customers. I hope you find my offer suited to your expectations and i look forward to hearing you.

€15 EUR në 20 ditë

5,0

(1 review)

0,6

@ranjith69

Dear Client, I am thrilled to express my enthusiasm for the position of Customer Service Representative for your Amazon online store. As a native Italian speaker with a comprehensive understanding of Amazon Seller Central, I am confident in my ability to contribute to the success of your business. Key Strengths: Amazon Seller Central Expertise: I bring a deep understanding of Amazon Seller Central, ensuring seamless order processing, accurate product listings, and efficient monitoring of customer feedback. Customer Service Excellence: With a proven track record in customer service, I excel in handling inquiries and resolving complaints with empathy and efficiency. Commitment to Excellence: I am dedicated to delivering resolution-focused responses to customer complaints, ensuring a positive customer experience. Timely and accurate responses to customer inquiries and detailed order processing are my top priorities. My commitment extends to maintaining accurate and up-to-date product listings, translating documents to Italian, and actively monitoring customer reviews. Why Choose Me: My native proficiency in Italian guarantees effective communication with your target audience. I am driven by a passion for providing exceptional customer service and contributing to the success of your Amazon store. Thank you for considering my application. I am eager to bring my skills and dedication to your team, ensuring an outstanding experience for your customers. Best regards,

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@DINIYUSOF

Having spent my entire life in Italy, surrounded by the Italian language, I can confidently assure you that I am a native Italian speaker who doesn't only understand every aspect of the language, but also its deeper cultural nuances. My first-rate fluency in Italian would help me not just in translating documents effectively but also in providing succinct and appropriate responses to customers' inquiries while maintaining their trust and satisfaction. In terms of expertise, I possess a comprehensive understanding of Amazon Seller Central which comes from years of experience using the platform for various service-oriented projects. This will ensure a smooth operation as I help process customer orders, monitor product listings, and keep an eye on customer reviews. Moreover, over the years I have developed a deep empathy that enables me to handle difficult situations with grace and understanding. My past experience in customer service has honed my abilities to provide exceptional service even during unsettling moments. Given the chance to join your team, I don't just bring experience; I bring passion, skill, and knowledge to ensure that all customers receive the best possible support in their shopping journey.

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@mariannam78

I am an Italian native speaker, I can explain in Italian or translate into Italian perfectly, I live in Italy, I would like some more information on the times when the work should be carried out.

€20 EUR në 30 ditë

0,0

(0 përshtypje)

0,0

@piko030712

I'm a native speaker, Born and raised in Italy, i have some experience in customer service and I'm more than capable to understand and resolve customer's issues

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@gianmariarusso8

Greetings, as a translator with a Master in Translation for international Relations, fluent in Italian, Spanish, English, and Chinese I think I possess the right skills for the job. I also have previous experience with costumer service through my job as a Target Analyst, where my job consisted in proving costumer service among other tasks. Best regards and thank you for your attention.

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@annierosedulang7

Hello, I specialize in chat support within the retail industry and possess extensive knowledge of various policies, including those of eBay, Amazon, onBuy, Groupon, GoGroopie, Wowcher, and more. Feel free to reach out for further information. Kind regards, Annie

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@hussainmani377

"I possess experience as an Amazon seller, proficient in customer management, and committed to providing excellent follow-up support to your customers."

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@salamifemi87

As an experienced customer service professional and a native Italian speaker, I am the ideal freelancer for your Amazon online store. Throughout my career, I've honed my skills in handling not only customer inquiries but also complaints and feedback. These have provided valuable insights for improving products, services, and overall customer experience. I specialize in being empathetic, efficient, and extremely organized - qualities that are essential for this project. My deep understanding of Amazon Seller Central is another major advantage I bring to the table. I'm familiar with all its nuances and features. So, processing customer orders, monitoring product listings for accuracy and timeliness wouldn't be an issue. In addition to these skills, I can effectively translate documents to Italian which will surely help bridge any communication gap with Italian-speaking customers. Customer satisfaction is at the core of my approach to business and this is why I believe I'd be the perfect fit for your project. Freelancing affords me great flexibility and availability to always ensure the impeccable functioning of your Italian Online Amazon Store. This is more than just completing tasks; it's about providing genuine support to your customers in their purchasing experience while also contributing positively to your bottom line.

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@fiky7

Dear clients, I am interested in the work project you are offering. and I think the project is suitable for me and I can do it well. I am still newbie for taking job. So, for that I hope you trust me to get this work project. Thank You

€15 EUR në 40 ditë

0,0

(0 përshtypje)

0,0

@UBTIS

As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, I lead a team with an innovative vision in IT and call center services. We manage global operations in the UAE, Morocco, and Spain, handling significant international accounts. Our team, mainly full-stack developers, specializes in the development and security of over 7,000 websites, providing comprehensive technical and customer support. We are experts in digital marketing, including email, SMS, and social media, ensuring significant returns on investment. We employ multilingual professionals fluent in French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to serve a diverse global clientele. We are committed to offering continuous services, available 24/7/365. Our management teams are always ready to ensure the highest quality in each project. Our market vision and dedication to excellence are key to our global growth.

€19 EUR në 44 ditë

0,0

(0 përshtypje)

0,0

@correspondence1

Hello! I am Italian native speaker with a master Degree in English. I have also experience in translation from English into Italian and customer care (IT). How long is this project and how many hours a day are needed? Thank you in advance.

€13 EUR në 40 ditë